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All Journal FIAT JUSTISIA: Jurnal Ilmu Hukum Jurnal El-Riyasah : Jurnal Kepemimpinan dan Administrasi Al-Ijtima`i: International Journal of Government and Social Science Jurnal Ilmiah Mahasiswa Ekonomi Pembangunan Gender Equality: Internasional Journal of Child and Gender Studies Cyberspace: Jurnal Pendidikan Teknologi Informasi Journal of Public Administration and Local Governance El-Usrah: Jurnal Hukum Keluarga Jurnal Trias Politika Jurnal Geuthee Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi jurnal administrasi politik dan sosial Journal of Governance and Social Policy
Muazzinah Muazzinah
Universitas Islam Negeri Ar Raniry, Aceh, Indonesia
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Journal : Journal of Public Administration and Local Governance

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Pelayanan Publik Bagi Bekas Warga Binaan di Balai Pemasyarakatan Kelas II Banda Aceh Bestari, Putri; Muazzinah, Muazzinah; Khalil, Zakki Fuad
Journal of Public Administration and Local Governance Vol 7, No 2 (2023): Public Policy Analysis
Publisher : Social and Political Science Faculty - Universitas Tidar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31002/jpalg.v7i2.7967

Abstract

In terms of public services within the Correctional Institution (Lapas) it certainly falls into the area of special public services involving certain publics. Even though it is special, it certainly does not reduce the quality of the public services that will be provided. Prisons as a training institution aim to make inmates into correctional facilities (WBP). The aim of this research is to determine public services for former inmates at the Banda Aceh Class II Correctional Center. This research method uses descriptive qualitative with data collection techniques through observation, interviews and documentation. Based on the results of research on all aspects of assessment based on the Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia Number 17 of 2017 concerning Guidelines for Performance Assessment of Public Service Providing Units with aspects of assessing service policies, professionalism of human resources, facilities and infrastructure, information systems, consultations and complaints, and public service innovations have been implemented well.
Co-Authors Ade, Amuji Akhiar, Akhiar Ayubi, Fathurahman Al Bantasyam, Saifuddin Bestari, Putri Cut Zamharira Fadhil, Amrul Fathurrahman, Reza Fredinan Yulianda M. Shabri Abd. Majid Maisura, Mira Maqfirah, Syarifah Rizqa Maqfrah, Tia Marzaniar, Putri Muhammad Sabaruddin, Muhammad Muslim Zainuddin Nashriyah Nashriyah Nawar, Makhisan Nur Aidar Putri Bintusy Syathi, Putri Bintusy Rahmah, Rauzatul Ratnawati Ratnawati Saiful Akmal Sumardi Efendi Ulfa, Widya Winny Dian Safitri Wulandari, Dilya - Zahlul Pasha Zakki Fuad Khalil