Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : International Journal of Basic and Applied Science

Queueing theory and simulation for reducing patient waiting time in emergency departments Aminah, Aminah; Manalu, Harauly Lady Lusiana; Silaban, Verawaty Fitrinelda; Munthe, Dewi Sartika; Harahap, Rahmaini Fitri
International Journal of Basic and Applied Science Vol. 13 No. 4 (2025): Computer Science, Engineering, Basic and Applied mathematics Science
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijobas.v13i4.639

Abstract

Emergency Departments (EDs) are increasingly overwhelmed by rising patient volumes and limited service capacity, leading to long waiting times and reduced care quality. This study addresses the inefficiencies of conventional queue policies by proposing a dynamic scheduling approach known as the Accumulative Priority Queue with Finite Horizon (APQ-h). APQ-h integrates time-based priority accumulation with triage thresholds, allowing for a more realistic representation of how clinicians manage patient flow. Using discrete-event simulation and simulation-based optimization, the research calibrates accumulation rate parameters (β) to minimize total waiting time (TWT) and ensure compliance with clinical response time targets (APT). A real-world case study and sensitivity analysis reveal that optimal configurations of β enable balanced and adaptive queue management without disadvantaging any patient group. The findings contribute a hybrid queue discipline that bridges mathematical modeling and clinical practice, offering practical implications for improving ED throughput and resource utilization. Although the simulation relies on stylized assumptions, it opens avenues for real-time validation, integration with adaptive triage systems, and scalability across diverse healthcare settings.
Co-Authors Afriani, Fina Alriyanti, Alriyanti Alvionita Selvia Ningsih Aminah Aminah Annyda Riska Yanti Apri Gita Panjaitan Arbania Pohan Ardan, Rafika Ariani, Riska Asmita, Linda Bate’e, Siska Yanti Niscahaya Bella, Priska Bidaya, Inggriani Friska Br Kaban, Fitriana Bu’ulolo, Grace Anggreni Damaiyanti, Putri Damayanti, Alfina Despri Noviati Dewi H Tampubolon Dewi Sartika Munthe Dewi, Lilys Ratna Duha, Elpidianis Elfita Dwi Jayanti Ndruru Elfrida Dakhi Elis Anggeria Ema Kurniati Fadilla, Wahyu febri anti Feediia Mona Saragih, Elv. Fitri Harahap, Rahmaini Ginting, Lina Juwanti Ginting, Putri Lorensia Br Girsang, Wartini Purba Grace Anggreni Bu’ulolo Gustiani, Wika Handariani Harauly Lady Lusiana Manalu Harefa, Riris Eka Hasianna, Vanesha Hasibuan, Nur Keumala Jayanti Ndruru, Elfita Dwi Jojor Silaban Khairani Khairani Kristina L Silalahi Kristina L Silalahi Kristina Sianipar Kurniati, Ema Kurniati, Maria Rista Dwi Lia Susanti Lidia Ayu Putri Lisu, Lisu Litunzira, Litunzira Loi, Safdamai Yana Maliana, Maliana Manda, Suci Rahma Mariyana Mariyana Marlina Marlina Marwani Marwani, Marwani Masna Masna, Masna Masniar Masniar, Masniar Melvawaty Purba Merlin Carmila Miranda, Shinta Ms, Ririn Adetia Ndraha, Megasari Ningsih , Dinda Surati Nurhayati Nurhayati Oktaviani Harahap Otilia Telaumbanua Pardede, Debora Yolanda Octaviani Parida Hanum Pasaribu, Miraria Rosalina Pasaribu, Novi Hana Kezia Pirda Ardianita Purba, Agina Timanta Br Purnama Purnama Puspita Yuli Yanti Harahap Qurrotu A’yuni Rahmaini Fitri Harahap Raja GukGuk, Siti Nelly Ratna Juwita Regita, Dinda Risdiana Melinda Naibaho Riska Andriani Rita Rita, Rita Rizka, Sri Maula RUGUN TOGIANUR LINGGA Saragih, Elv. Feedia Mona Seribunge Seribunge Sherlilistant Talunohi Shofiya, Shofiya Siahaan, Dame Melva M. Sianipar, Angel Viona Suryani Sihombing, Lentina Silaban, Jojor Simamora, Risvawanty Sintia Stevani Br Simamora, Vitawati Simamora, Wanti Meliana Simanjuntak, Linawati Simatupang, Maimunah Simorangkir, Lusy Mariana Sinaga, Elvina Sari Sinaga, Jessica Indriani Sinaga, Lena Murniati Sinaga, Riska Febrianti Br Sinar Ritonga Sindy Melina Siregar, Dina Adelia Siregar, Nurabidah Siringo-Ringo, Widya Febryanti Sitanggang, Lusiana Siti Hardiani Nasution Siti nuravina Sitorus, Ester Rosalia Lasma Situmorang, Viskha Tumiar Solihuddin Harahap Surya, Monica Savitri Syahfitri, Maria Tika Sari Ginting Tobing, Novita Lumban Tobing, Vika Helsavanti Tompul, Miranda Safitri Br. Toruan, Krisnawati L Vera Juita Maniar Gulo Wahyu Ningsih Wahyuningsih Wahyuningsih Waruwu, Rahmawati Wau, Linda Agnes Susanti Winda Fatmala