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All Journal Daya Saing : Jurnal Ilmu Manajemen Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Distribusi Majalah Ekonomi Jurnal Riset Entrepreneurship BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Indonesian Journal of Law and Economics Review Jurnal Orientasi Bisnis dan Entrepreneurship Prosiding Konferensi Nasional PKM-CSR Journal of Trends Economics and Accounting Research Procedia of Social Sciences and Humanities Jurnal Manajerial Bisnis Jurnal Abdimas Musi Charitas Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) KENDALI: Economics and Social Humanities Jurnal Ekonomi, Bisnis dan Sosial
Rizqiawan, Hendrik
Universitas Wijaya Putra
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Enhancing Employee Retention in Modern Shopping Centers: The Impact of Training and Job Design in Surabaya: Meningkatkan Retensi Karyawan di Pusat Perbelanjaan Modern: Dampak Pelatihan dan Desain Pekerjaan di Surabaya Novianto, Iful; Rizqiawan, Hendrik; Indrawati, Trisa
Indonesian Journal of Law and Economics Review Vol. 18 No. 3 (2023): August
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijler.v18i3.935

Abstract

This quantitative study examines the influence of training and job design on employee retention in modern shopping centers in Surabaya. The analysis of 35 experienced respondents reveals that both training and job design are highly valued factors, with average scores above 3.25. Job design particularly stands out with an average score of 3.51. Regression analysis confirms that both training and job design significantly impact employee retention, emphasizing their crucial role in supporting employee performance and retaining valuable workforce in the retail industry. This research aligns with previous studies highlighting the positive correlation between training and employee retention, as well as the impact of job design on retention in other organizational settings. The findings offer valuable insights for HR practitioners and decision-makers aiming to enhance employee retention strategies in modern shopping centers. Highlight: mportance of Training and Job Design: The study emphasizes the significance of providing appropriate training and favorable job design to employees working in modern shopping centers, as these factors are considered crucial for enhancing employee retention. Quantitative Approach: The research adopts a quantitative approach, employing descriptive and regression analyses, to explore the relationship between training, job design, and employee retention in Surabaya's modern shopping centers. Significant Impact: Findings reveal that both training and job design have a significant effect on employee retention, as perceived by employees, underscoring their role in retaining skilled workforce within the retail industry. Keyword: Employee Retention, Training, Job Design, Modern Shopping Centers, Surabaya
PENGEMBANGAN INDIKATOR-INDIKATOR INTERNAL MARKETING YANG DIHARAPKAN INTERNAL CUSTOMER BISNIS RITEL MODERN DI KOTA SURABAYA Rizqiawan, Hendrik; Novianto, Iful
Jurnal Daya Saing Vol. 7 No. 2 (2021): Perilaku Konsumen, Pengembangan UMKM, dan Inovasi Pelayanan di Era Adaptasi Bar
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v7i2.631

Abstract

Penelitian ini bertujuan untuk mengetahui indikator internal marketing yang diharapkan pada pelanggan internal bisnis ritel modern di kota Surabaya. Metode penelitian yang digunakan adalah metode campuran dengan melakukan wawancara dan focus group discussion (FGD) pada informan sebanyak 20 orang dan penyebaran kuesioner kepada 50 responden yang kemudian dilakukan analisis faktor dan proses hirarki analitis (AHP). Kriteria informan dan responden adalah laki-laki/perempuan dengan usia minimal 19 tahun dan bekerja sebagai karyawan atau pelanggan internal pada bisnis retail modern di Surabaya dengan pengalaman kerja minimal 1 tahun. Hasil penelitian menemukan bahwa terdapat 9 indikator pemasaran internal yang diharapkan pelanggan bisnis ritel di Surabaya dan diurutkan berdasarkan skor pembobotan yaitu Suasana Kerja, Tingkat Karir, Kepemimpinan, Gaji, Pelatihan, Penghargaan (Bonus dan Insentif), Keamanan Toko, Asuransi , lalu Seragam dan Perlengkapan Kerja.
Co-Authors Agung Bayu Murti Aminatuzzuhro Andi Iswoyo, Andi Antoni Antoni Chandra Kartika, Chandra Dwi Prihantono Dwi Sasono Faisol Humaidi Fauzi Alhussaini Hario Adji Pamungkas Hendra Siswanto Iful Novianto Iful Novianto jurnalpps pps Karlin Karlin Mochammad Syaiful Arif Muchid, Muhammad Muhammad Muchid Ong Andre Wahyu Riyanto, Ong Andre Wahyu Permana, Galuh Argo Putra Hadi Irawan Subaderi Subaderi subaderi, subaderi Suprayoga, Suprayoga Trisa Indrawati Trisa Indrawati Wahyudi, Aris Candra Yanuar Fauzuddin