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All Journal Among Makarti Journal of Business Management Education (JBME) Journal of Indonesian Management Jurnal Fokus Manajemen Jurnal Masyarakat Indonesia Journal of Management, Economic, and Accounting Inaba of Community Services Journal Jurnal Pusat Manajemen Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Jurnal Multidisiplin Jurnal Bisnis, Manajemen, dan Akuntansi Jurnal Ekonomi, Manajemen, Bisnis, dan Akuntansi Innovative Business Management Journal
Patimah, Titin
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Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Public Health Social Sciences

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Journal : Jurnal Ekonomi, Manajemen, Bisnis, dan Akuntansi

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The Influence Of Service Quality And Promotion On Customer Satisfaction (Survey On Maxim Online Transportation Customers In Tasikmalaya City): Adawiyah, Dian Tri; Askolani; Patimah, Titin
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 1 No. 2 (2025): January
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jemba.v1i2.45

Abstract

This research aims to determine the influence of service quality and promotion on customer satisfaction (Survey of Maxim Online Transportation Customers in Tasikmalaya City). The method used in this research is quantitative through a survey approach. In this research, the samples taken were 100 Maxim Online Transportation Customers in Tasikmalaya City. The data used is primary and secondary data. The analytical tool used in this research is multiple linear regression using SPSS 26.0. The research results show that the service quality obtained from Maxim Online Transportation Customers in Tasikmalaya City has good criteria. Promotions for Maxim Online Transportation Customer products in Tasikmalaya City have good assessment criteria, Customer Satisfaction for Maxim Online Transportation Customers in Tasikmalaya City has good criteria. Together, Service Quality and Promotion have a significant influence on Customer Satisfaction. Partially, Service Quality has a significant influence on Customer Satisfaction. Partially Promotion has a positive and significant effect on Customer Satisfaction.
The Influence Of Work Motivation And Work Discipline On The Performance Of Non-PNS Employees Of The Ciamis Regency Manpower Service : Supratama, Moh. Ramdhansyah; Rahwana, Kusuma Agdhi; Patimah, Titin
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Vol. 1 No. 2 (2025): January
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jemba.v1i2.120

Abstract

This research aims to determine the influence of work motivation and work discipline on the performance of non-civil servant employees at the Ciamis Regency Manpower Service. The method used was quantitative with a research sample of 35 respondents. The data used are primary and secondary data. The analytical tool used in this research is multiple linear regression analysis using SPSS version 25. Based on the research results, it shows that Work Motivation and Work Discipline simultaneously have a positive and significant effect on Employee Performance. Work motivation partially has a significant effect on employee performance. Partial Work Discipline does not have a significant effect on Employee Performance.
Co-Authors Adawiyah, Dian Tri Arisman, Ari Askolani Aulia, Sofie Barin Barlian Budhi Wahyu Fitriadi Fauziyyah, Aulia Nurul Ferbianti, Febi Firmansyah, Hary Fitroh, Fahda Aidatul Juliana, Tesa Ayu Karima, Salsabila Kartiko, Alfi Rahadya Kastury, Luviany Kusuma Agdhi Rahwana Lestari, Suci Putri Lulu, Neng Majdudah, Gina Sa’adatul Maulana, Sesep Melihatin, Melli Mila Karmila Nisa, Annida Bai'atun Nurhayati, Sari Pratama, Andra Kharuna Puspita, Syaharani Anggi Putri , Maidina Restiani, Melpa Rita Tri Yusnita Rohman, Gifar Fathur Salsabila, Telsa Sartika, Rahma Tri Setiawan, Cecep Aris Sitorus, Ika Lestari Supratama, Moh. Ramdhansyah Sutrisna, Arga Wibawa, Gian Riksa Zahra, Anisa Nur