Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : Berajah Journal

INOVASI APLIKASI PELAYANAN PELANGGAN (SI AGAN) DI PERUSAHAAN UMUM DAERAH AIR MINUM TIRTA MOEDAL KOTA SEMARANG Primanto, Aji; Puspitasari, Linda
Berajah Journal Vol. 4 No. 10 (2025): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i10.510

Abstract

The aspect of public service in government bureaucracy and Regional Owned Enterprises is one of the benchmarks of performance. Therefore, it must be able to meet customer expectations and be able to adapt to the demands of the times. This study aims to analyze and describe the Customer Service Application Innovation (SI AGAN) at the Regional Public Water Company Tirta Moedal, Semarang City. The results of the study indicate that the implementation of the customer service application innovation (Si Agan) at Perumda Air Minum Tirta Moedal, Semarang City has been running well. There is relative adventage or relative advantage for both the service provider and the service recipient. In the Si Agan Application, there is compatibility or suitability between the old procedure and the procedures in the application. In addition, the Si Agan application is also in accordance with customer needs. For the complexity or complexity of the Si Agan application, there is no complexity in running the application. All the features in Si Agan are very easy to use. The Si Agan application also meets the element of triability or the possibility of being tested on customers. This application has been tested on several customers in order to find out the shortcomings and fix all these shortcomings. The last factor that is the benchmark for the implementation of innovation is observability or ease of observation. The Si Agan application is an application that is easy to observe and download on the Google Play Store download application.
KEBIJAKAN PENANGGULANGAN PENURUNAN ANGKA STUNTING DI INDONESIA Primanto, Aji; Puspitasari, Linda
Berajah Journal Vol. 4 No. 2 (2024): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v4i2.332

Abstract

Stunting is a chronic nutritional problem in children under five years of age characterized by being shorter than their peers. Children who suffer from stunting will be more vulnerable to disease and as adults are at risk of developing degenerative diseases. The impact of stunting is not only in terms of health but also affects the level of children's intelligence. Children are the assets of the nation in the future. It can be imagined, what will be the condition of Indonesia's human resources in the future if many Indonesian children are currently suffering from stunting. It is certain that this nation will not be able to compete with other nations in facing global challenges. To prevent this, the government launched an integrated stunting prevention intervention program that involves cross-ministries and institutions. There are 2 (two) main targets that must be met immediately, namely 1) the availability of Specific Intervention services with 9 (nine) indicators, and 2) the availability of Sensitive Intervention services with 11 (eleven) indicators.
EVALUASI KEBIJAKAN PENGELOLAAN SAMPAH PLASTIK DI KOTA SEMARANG Primanto, Aji; Puspitasari, Linda
Berajah Journal Vol. 5 No. 2 (2025): Berajah Journal
Publisher : CV. Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/bj.v5i2.594

Abstract

The population growth in Semarang City over the years has directly contributed to the increasing volume of waste, particularly plastic waste, which is non-biodegradable and harmful to the environment. Between 2020 and 2024, data indicates a significant rise in plastic waste generation alongside more frequent flooding, particularly in densely populated areas and along riverbanks. This study aims to evaluate the effectiveness of plastic waste management policies in Semarang City by applying William N. Dunn’s (2018) policy evaluation framework, which includes five dimensions: effectiveness, efficiency, adequacy, equity, and responsiveness. A qualitative approach was used, employing a literature review, policy document analysis, and spatial data visualization (heatmaps) to identify correlations between flood-prone areas and plastic waste accumulation. The findings reveal that despite the issuance of several local regulations on plastic reduction and waste management, implementation faces persistent challenges, such as low public participation, inadequate waste transportation infrastructure, and weak enforcement on businesses and industries. Evaluation through Dunn’s five dimensions indicates that the policy has not yet achieved optimal effectiveness and efficiency, as its direct impact on reducing plastic waste and mitigating flood risks remains limited. This research recommends renewing more adaptive policies, strengthening institutional capacity, and integrating spatial data-based waste management systems as strategic steps for sustainable improvement.