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Journal : jsai journal scientific and applied informatics

Evaluasi Aplikasi Pemesanan Tiket Menggunakan Metode System Usability Scale (SUS) dan Model D&M IS Success Marissa Utami; Purba, Mariana; Dianing Asri, Sri; Noprisson, Handrie; Utami, Marissa; Iryani, Lemi
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 1 (2024): Januari
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i1.6444

Abstract

Software product development not only focuses on features but also usability aspects. User experience is very important in the evaluation of reusability to understand the user's interaction with the product or system. Reusability factors include user satisfaction, efficiency, and effectiveness to achieve specific goals. The main purpose of this study is to evaluate the usability aspect of online ticket booking applications. This evaluation process is important to identify development and improvements to user views and application usage satisfaction. In this study, the object studied was an online travel booking application in Indonesia. The research instrument uses a quantitative and qualitative mixed-method approach. For the quantitative approach, the System Usability Scale (SUS) is used and as a basis for a qualitative approach, the D&M IS Success Model approach is used. Based on the evaluation results, there are several points that should be improved including the interface design should be simple, the reduction in the size of memory used by applications, features to communicate with customer service easily, data integration, and time notifications to complete payments.
Perancangan Aplikasi Manajemen Persediaan Barang di Perusahaan Pengelola Jaringan Akses Telekomunikasi Menggunakan Unified Modelling Language dan Prototyping Purba, Mariana; Dianing Asri, Sri; Ghufron, Akhmad; Umilizah , Nia; Iryani, Lemi
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 1 (2024): Januari
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i1.6445

Abstract

Managing inventory in a telecommunications access network management company is very important because applications with good data management effectively increase the chances of success and maximize profits for the company. In addition, proper inventory data management is essential for identifying new market opportunities, forecasting risks, and understanding market trends. This study aims to clarify the design of inventory applications in accordance with the problems that exist at PT. XYZ is owned by the government as a case study location based on minimum service standards (SPM). This design uses unified modelling language (UML) such as use cases, activity diagrams, class diagrams and prototyping models to support the development of inventory applications in telecommunications access network management companies. The inventory management application in the telecommunication access network management company provides features for admins / users in processing supplier data, incoming goods data and outgoing goods data, and printing monthly reports on inventory of goods
Analysis of Travel Ticket Booking Application Services Based on Supporting Factors for Purchase Intention Marissa Utami; Purba, Mariana; Dianing Asri, Sri; Noprisson, Handrie; Utami, Marissa; Iryani, Lemi
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 1 (2024): Januari
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i1.6446

Abstract

Aplikasi pemesanan tiket perjalnan ini harus memiliki kualitas dari segi perspektif produk agar dapat meningkatkan purchase intention oleh pengguna. Purchase intention dari layanan aplikasi dapat dilihat dari beberapa faktor antara lain usabilitas (usability), harga (price), kemudahan penggunaan (ease of use), complementarity dan hiburan (entertainment). Penelitian ini akan mengusulkan model penelitian untuk identifikasi kualitas layanan aplikasi online travel booking berdasarkan perspektif produk untuk meningkatkan purchase intention berdasarkan analisis dataset yang dikumpulkan dari sampel responden. Dari hasil pengumpulan data, dari total 1267 kuesioner yang dikumpulkan hanya memperoleh 1029 kuesioner yang valid. Model diuji menggunakan skor tingkat signifikan two-tails sebesar 0,05 untuk pengujian hipotesis. Menurut analisis data, faktor complementary memiliki pengaruh terbesar purchase intention dengan nilai uji-t sebsar 6,771. Selain itu, faktor entertainment memiliki pengaruh terbesar kedua dengan t-nilai 5.334. Faktor usability memiliki pengaruh terhadap purchase intention terbesar ketiga nilai uji-t 4.620. Faktor ease of use memiliki pengaruh terbesar keempat dengan nilai uji-t 3.641.
Classification of Text Datasets of Public Complaints Against the Government on Social Media Using Logistic Regression Purba, Mariana; Dianing Asri, Sri; Ayumi, Vina; Salamah, Umniy; Iryani, Lemi
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 1 (2024): Januari
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i1.6447

Abstract

Di era teknologi saat ini, salah satu media sosial yang banyak digunakan dalam berinteraksi dan memberikan opini, pengaduan masyarakat, serta saran adalah Twitter. Dalam bidang pemerintahan, tweet yang mengandung opini atau pengaduan masyarakat terhadap suatu layanan atau program organisasi dapat digunakan sebagai umpan balik untuk memperbaiki atau meningkatkan kualitas layanan. Penelitian ini berfokus pada klasifikasi tweet untuk membedakan tweet yang tergolong pengaduan masyarakat atau non-pengaduan masyarakat dengan menerapkan algoritma pemelajaran mesin yaitu logistic regression (LR). Tahap dari penelitian ini antara lain crawling dan labeling dataset, pre-processing, pemodelan menggunakan classifier logistic regression, serta evaluasi kinerja classifier. Tahapan dalam penelitian ini seperti preprocessing, klasifikasi dan evaluasi dilakukan menggunakan bahasa pemrograman Python dengan bantuan scikit-learn library. Berdasarkan hasil eksperimen, model penelitian dengan menggunakan fitur ekstraksi CountVectorizer mencapai kinerja yang lebih baik daripada TfidfVectorizer. Eksperimen dengan menggunakan ekstraksi fitur TfidfVectorizer mencapai akurasi 92% (F1 score: 0.9181, precision: 0.9191 recall: 0.9181, kappa: 0.8363) sedangkan menggunakan akurasi CountVectorizer mencapai 94% (F1 score: 0.9355, precision: 0.9406, recall: 0.9356, kappa: 0.8715).
Studi Literatur: Transfer Learning Untuk Analisis Penyakit COVID-19 Berdasarkan Dataset Chest X-ray Purba, Mariana
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 2 (2024): Juni
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i2.6571

Abstract

The urgency of the impact of the COVID-19 disease that attacks people around the world encourages special research, especially in the field of artificial intelligence. This study aims to conduct a literature study related to the use of artificial intelligence, especially transfer learning in analyzing COVID-19 disease based on chest X-ray datasets. The research method of this research adapts the Preferred Reporting for Systematic Reviews and Meta-Analysis (PRISMA) guidelines. The results of the analysis of this data to answer research questions regarding the transfer learning model for the analysis of COVID-19 disease based on the chest X-ray dataset, it is known that the models used are MobileNet, Inception, VGG and ResNet. MobileNetV2 can be optimized by adding a global average pooling layer, dropout layer and dense layer and get an accuracy of 98.65%. InceptionV3 can be combined with Xception and get 98.8% accuracy. VGG-16 can be combined with ResNet-50 Xception and get 98.93% accuracy. ResNet-50 can be optimized by adding a dropout layer and a dense layer and getting an accuracy of 97.65%.
Analisis Usabilitas Sistem Informasi Akademik Berdasarkan Usability Scale (Studi Kasus: Universitas Mercu Buana) Rahayu, Sarwati; Nugroho, Andi; Sandiwarno, Sulis; Salamah, Umniy; Dwika Putra, Erwin; Purba, Mariana; Setiawan, Hadiguna
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 3 (2024): November
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i3.7478

Abstract

The usability analysis on the website of Mercu Buana University (UMB) is an important research carried out to ensure that the site effectively supports the university's goals, especially in terms of the user's experience in completing academic and administrative goals with ethical and professional standards. This research was carried out during the period January 2024 to May 2024. The main purpose of this study is to measure the usability of the UMB website using a questionnaire method. The questionnaire used for the research adapted the System Usability Scale (SUS) which consisted of a total of 10 questions. Based on the calculation of each statement item having a minimum score of 0 and a maximum score of 2.5, the final score of each respondent ranged from 0 to l00. The average score obtained was 63,125. Based on the results of the score of 63,125, the UMB website has a score in the range of 50 to 70. This shows that the UMB website is in the "quite good" category but there is still a need for a little improvement. Some icons or layouts on the UMB website are not familiar to respondents. In addition, there needs to be guidelines developed to provide information on how to use the website for users who are using the UMB website for the first time.