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All Journal Journal of Accounting and Investment Technomedia Journal Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Aptisi Transactions on Technopreneurship (ATT) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Milestone: Journal of Strategic Management Feedforward: Journal of Human Resource Proceeding National Conference Business, Management, and Accounting (NCBMA) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Eduvest - Journal of Universal Studies International Transactions on Education Technology (ITEE) IIJSE Blockchain Frontier Technology (BFRONT)
Jayanagara, Oscar
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Aerospace Engineering Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Library & Information Science Neuroscience Social Sciences

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The Critical Role of Psychological Capital in Empowering Female Managers Amid Digital Innovation Widiati, Restu; Soetjipto, Budi W.; Siscawati, Mia; Jayanagara, Oscar
Aptisi Transactions On Technopreneurship (ATT) Vol 6 No 3 (2024): November
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v6i3.500

Abstract

Despite significant progress in gender equality, women continue to face underrepresentation in leadership roles, with many opting out of corporate careers due to persistent barriers. This is concerning, as the career advancement of women depends on their ability to stay engaged and perform effectively in the workplace which continues to adopt digital innovations. The study examines the critical role of Psychological Capital (PsyCap) in empowering female managers, especially as organizations continue to embrace digital innovations. The study also explores how Leader-Member Exchange (LMX) strengthens this relationship, contributing to performance and engagement in the workplace. This study was conducted in two subsidiaries of a multinational company, in India and Indonesia. We applied a mixed method with quantitative analysis from 104 completed questionnaires, and qualitative analysis from interviewing a total of 13 participants from both countries. The quantitative analysis shows that PsyCap plays a significant role in enhancing LMX, fostering DIB, and improving both performance and engagement. Qualitative findings highlight three core themes that emphasize how PsyCap supports female managers in navigating digital transformation challenges. This study examines PsyCap within the framework of LMX and DIB, highlighting the pivotal role of PsyCap and its dynamic interactions in enhancing the performance and engagement of female managers. Conducted in India and Indonesia, this study offers a unique cross-cultural perspective on the role of PsyCap in empowering female managers amidst digital innovation, addressing gaps in existing literature by focusing on South Asian contexts with low gender equality rankings.
ANALYSIS OF THE INFLUENCE OF ENTREPRENEURSHIP EDUCATION AND BEHAVIOR CONTROL ON ENTREPRENEURIAL ATTITUDES AND ENTREPRENEURIAL INTENTION AMONG STUDENTS OF PELITA HARAPAN UNIVERSITY Jayanagara, Oscar; Adijaya, Albert
Proceeding National Conference Business, Management, and Accounting (NCBMA) 7th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study is aimed at testing the variables of entrepreneurial attitude and behavioural control on entrepreneurial education and entrepreneurial intention among students of Pelita Harapan University. The subjects of this study consisted of 220 respondents who are students from various departments at Pelita Harapan University. The data collection method used in this study is quantitative, with sample selection using purposive sampling technique. Data analysis was conducted using Partial Least Square-Structural Equation Modelling (PLS-SEM) with the Smart-PLS version 4.0.9.6 application. The results show that Behavioural Control and Entrepreneurial Attitude have a positive influence on Entrepreneurial Education. Additionally, Behavioural Control and Entrepreneurial Education have a positive influence on Entrepreneurial Intention. However, Entrepreneurial Attitude has a negative impact on Entrepreneurial Intention.
Antecedent of Patient Revisit Intention: An Empirical Study In Dental Clinic Ramadhani, Dwinanda Farizka; Jayanagara, Oscar
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 1 (2025): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i1.3947

Abstract

This research aims to analyze the relationship between brand awareness, trust, brand image, social media marketing, service quality, patient satisfaction and patient revisit intention. The model constructed in this research is a newly modified conceptual framework that is referred to models or concepts from previous research that are integrated and adapted according to the condition of Omni Dental Clinic in Palembang. The model is used to test population sample of patient that revisits Omni Dental Clinic for treatment with a minimal of two visits. The sample of this research was collected using total sampling method with a total number of 146 patients. The data gathered was then performed using a method of PLS-SEM Analysis. The result acquired in this research was that all direct relationship between brand awareness, trust, brand image, social media marketing, service quality patient satisfaction and patient revisit intention was positive. The indirect effect was also positive for the relationship between trust and patient revisit intention if mediated with brand image alongside the relationship of service quality and patient revisit intention was positive with patient satisfaction as mediating variable. Trust variable has the most influence on patient revisit intention.
The Effect of Motivation and Work Environment on Employee Performance Mediated by Job Satisfaction in Employees of Sukajadi Banyuasin Regional General Hospital Adawiyah, Al Ahda; Jayanagara, Oscar
Eduvest - Journal of Universal Studies Vol. 5 No. 2 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i2.44716

Abstract

This study aims to analyze the influence of motivation and work environment on employee performance at the Sukajadi Regional General Hospital, Banyuasin, South Sumatra, with job satisfaction as a mediator. In the context of health organizations, employee performance plays an important role in maintaining the quality of service. Using quantitative methods, this study explores the relationship between these variables through relevant data analysis. The results of the study show that motivation and work environment have a positive and significant influence on employee performance, and job satisfaction functions as a mediator that strengthens the relationship between motivation, work environment, and employee performance. This finding is expected to provide insight for the development of more effective management strategies in improving employee performance in the hospital environment.
Analysis of Medication Adherence, Social Support, Health Literacy, and Physical Activity on Quality of Life in Post-Kidney Transplant Patients Andri, Febby; Jayanagara, Oscar
Eduvest - Journal of Universal Studies Vol. 5 No. 6 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i6.49990

Abstract

This study analyzes the impact of medication adherence, social support, health literacy, and physical activity on the improvement of quality of life, mediated by patient satisfaction in post-kidney transplant patients at XYZ Hospital Jakarta. The research explores the relationships between these variables, focusing on how patient satisfaction and adherence to treatment impact Health-Related Quality of Life (HRQoL). The study employs a quantitative, analytical survey with a cross-sectional approach, involving 162 patient respondents from a census sample. Data was collected using a Likert scale-based questionnaire, and analyzed using structural equation modeling (SEM) with SmartPLS 4.0. The analysis included tests for validity, reliability, and several statistical assessments, such as collinearity, R-square, effect size, and predictive accuracy. The results indicate that four out of ten initial hypotheses were not significant, specifically regarding medication adherence. These findings highlight the importance of addressing patient compliance through improved social support and monitoring, as these factors significantly influence patient satisfaction and quality of life.
Factors Influencing Patient Satisfaction in Inpatient Department of a Private Hospital in South Sumatra Kristi, Maria Ivena; Jayanagara, Oscar
Eduvest - Journal of Universal Studies Vol. 5 No. 6 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i6.50788

Abstract

study investigates the factors influencing patient satisfaction in the inpatient department of a private hospital in South Sumatra. Focusing on three key variables (nursing ratios, burnout, and interpersonal communication skills) this research explores their direct and mediated effects on patient satisfaction, with service quality serving as a mediating variable. The study employs a quantitative research method, utilizing a cross-sectional survey design. Data were collected from nurses working in the inpatient ward, with statistical analyses performed to identify relationships between the variables. The findings reveal significant correlations: higher nursing ratios and burnout negatively impact service quality and patient satisfaction, while effective interpersonal communication skills positively influence these outcomes. Service quality is shown to mediate the relationship between the independent variables and patient satisfaction, underscoring its critical role in healthcare delivery. These results provide actionable insights for hospital administrators, emphasizing the need to optimize staffing levels, address nurse burnout, and enhance communication skills to improve patient satisfaction. This research contributes to the academic understanding of patient satisfaction determinants in the context of Indonesian private healthcare and offers practical implications for improving hospital management and patient care strategies. The study highlights the importance of tailored interventions to address the unique challenges faced by private hospitals in South Sumatra.
The Effect of Perceived Quality, Customer Satisfaction on Physical Evidence, and Brand Image on Patient Loyalty at the Emdee Skin Clinic Palembang Beauty Clinic Marinka, Sheisa; Jayanagara, Oscar
Eduvest - Journal of Universal Studies Vol. 5 No. 6 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i6.51380

Abstract

e beauty industry in Indonesia, including The Emdee Skin Clinic Palembang, is rapidly growing, yet faces challenges in maintaining patient loyalty, as evidenced by a 15.73% decrease in repeat visits from 2023 to 2024. This study investigates the influence of perceived quality, physical evidence, brand image, and customer satisfaction on patient loyalty. Using a quantitative approach with a Likert scale, 200 respondents who had undergone treatment more than once at the clinic were surveyed. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that perceived quality and physical evidence positively affect brand image and patient loyalty. Additionally, brand image significantly mediates the relationship between perceived quality and physical evidence on patient loyalty. This study highlights the importance for clinic managers to enhance service quality, improve facilities, and build a strong brand image to retain patient loyalty. Future research should focus on extending the data collection period, incorporating more variables, and involving a more diverse respondent pool.
The Effect of Motivation to Transfer Mediation on the Relationship of Individual Characteristics and Work Environment on the Transfer of Learning of Nurses in Hospitals Pratiwi, Arum Ratna; Jayanagara, Oscar
Eduvest - Journal of Universal Studies Vol. 5 No. 7 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i7.51823

Abstract

This study aims to determine the direct effects of training design, individual characteristics, work environment, and motivation to transfer on transfer of learning, as well as the indirect effects through the mediation of motivation to transfer. This research is a quantitative study with a cross-sectional design. Respondent data collection using a purposive sampling technique, with questionnaires as a data collection tool, was filled out by 346 nurses in six Siloam Hospitals and then analyzed with PLS-SEM 4. The findings in this study are motivation to transfer, training design, individual characteristics, and work environment have a significant positive effect on the transfer of learning. Training design, individual characteristics, and work environment have an indirect significant positive effect on the transfer of learning through motivation to transfer. It was also found that training design has an indirect significant positive effect on motivation to transfer through individual characteristics. From the mediation analysis test, it is known that motivation to transfer mediated the relation between individual characteristics and work environment to transfer of learning. Furthermore, individual characteristics mediated the relationship between training design and motivation to transfer.
Analyzing Healthpreneur Determinants for Low-Socioeconomic Ethnic Families Jayanagara, Oscar; Patricia, Anastasia
Aptisi Transactions On Technopreneurship (ATT) Vol 7 No 3 (2025): November
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v7i3.679

Abstract

Access to health services is a critical factor in improving the well-being of low-socioeconomic status families. However, many families in Surakarta face challenges in utilizing healthcare services. The purpose of this study is to explore the relationship between educational level, family economic status, and other demographic factors with their willingness to access health services at RSUD Dr. Moewardi, Surakarta. The purpose of this study is to determine how education, economic status, and demographics influence healthcare-seeking behavior among low-socioeconomic families, with the goal of improving healthcare accessibility and understanding barriers to usage. A quantitative approach was employed, using a Confirmatory Factor Analysis (CFA) model. Data were collected through a structured questionnaire distributed to 116 respondents from low-socioeconomic families in Surakarta, with a focus on education, income, and healthcare-seeking behavior. The data were analyzed using SPSS to identify relationships between variables. The analysis showed significant differences in healthcare access behavior based on educational level, with families possessing higher education levels being more likely to utilize healthcare services. Economic factors were also identified as a strong predictor of healthcare access willingness. The study highlights the importance of addressing educational and economic barriers to improve access to health services for low-socioeconomic families. Policymakers must consider these factors when developing healthcare programs aimed at increasing participation from marginalized groups.
MODEL OF THE INFLUENCE OF QUALITY OF WORK LIFE (QWL) ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) AT AMAL SEHAT HOSPITAL SRAGEN, CENTRAL JAVA, 2024 Lailly, Mirna Fauziah; Jayanagara, Oscar
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 8 No 2 (2024): Edisi Mei - Agustus 2024
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v8i2.4409

Abstract

This research aims to explore the effect of Quality of Work Life (QWL) on employee performance, with Organizational Citizenship Behavior (OCB) acting as a mediator, at Amal Sehat Sragen Hospital in Central Java in 2024. Employing a quantitative research approach, data was gathered through a non-probability sampling method, specifically purposive sampling. Surveys were administered to and completed by 77 hospital employees. The collected data was examined using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that Organizational Citizenship Behavior significantly impacts Employee Performance. Additionally, Quality of Work Life positively affects Organizational Citizenship Behavior and directly influences Employee Performance. The study also demonstrates that Quality of Work Life indirectly boosts Employee Performance by positively affecting Organizational Citizenship Behavior. This research provides valuable insights into the mechanisms through which QWL can foster desirable workplace behaviors and ultimately enhance employee performance in healthcare settings like Amal Sehat Sragen Hospital.
Co-Authors Adawiyah, Al Ahda Adijaya, Albert Alam, Annisa Nurul Andri, Febby Arum Ratna Pratiwi, Arum Ratna Bayasut, Mahir Budi W. Soetjipto Giovanny, Andry Godwin, Gelard Julianingsih, Dwi Kallas, Evelin KOSUKE MIZUNO, KOSUKE Kristi, Maria Ivena Kurniawaty Iskandar Lailly, Mirna Fauziah Ligia, Emila Marinka, Sheisa Megananda, Alena Frizka MIA SISCAWATI Patricia, Anastasia Putri, Adinda Adia Ramadhani, Dwinanda Farizka Silva, Gabriel Surajaya, I Ketut Sutarman, Asep Widiati, Restu