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Increasing The Quality Of Lecturer Service Through Strengthening Servant Leadership, Empowerment, Work Motivation, And Job Satisfaction: An Empirical Study Approach using Path Analysis and SITOREM Analysis Anwar, Syairi; Hardhienata , Soewarto; Sunardi, Oding
International Journal of Islamic Education, Research and Multiculturalism (IJIERM) Vol 6 No 2 (2024): IJIERM Edition May
Publisher : The Islamic Education and Multiculturalism Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47006/ijierm.v6i2.333

Abstract

The purpose of this study is to find ways and strategies to improve service quality by analyzing the influence of other variables on service quality. Other variables are Servant Leadership, Empowerment, Work Motivation, and Job Satisfaction. Furthermore, it was found that ways and strategies to improve the quality of lecturer services found were used as recommendations to related parties, namely the Head of BPSDM of the Ministry of Transportation. This research method uses the path analysis method to see the direct and indirect effects between variables and the SITOREM method to determine the order of priorities and recommendations for improvements that need to be made. The research population was 327 Higher Education Lecturers of the Ministry of Transportation. The research sample was 181 respondents determined by the Taro Yamane formula. Sampling is done by Proportional Random Sampling. The results of the path analysis (1) there is a direct positive influence of servant leadership on service quality of = 0.265, (2) there is a direct positive influence of empowerment on service quality of = 0.143, (3) there is a direct positive effect of work motivation on service quality of = 0.192 , (4) there is a direct positive influence of job satisfaction on service quality of = 0.151, (5) there is a direct positive influence of servant leadership on work motivation of = 0.245, (6) there is a direct positive influence of empowerment on work motivation of = 0.228, (7) there is a direct positive influence of servant leadership on job satisfaction of = 0.268, (8) there is a direct positive influence of empowerment on job satisfaction of = 0.245, (9) there is an indirect positive influence of servant leadership on service quality through work motivation of = 0.339, (10) there is an indirect positive influence of empowerment on service quality through work motivation of = 0.0242, (11) there is an indirect positive influence of servant leadership on service quality through work motivation of = 0.345, (12) there is an indirect positive influence of empowerment on service quality through work motivation of = 0.246. The results of SITOREM analysis show that there are indicators of service quality variables, servant leadership, empowerment, work motivation and job satisfaction that are prioritized for improvement, including indicators (1) Accountability, (2) Listening, (3) Organizational Procedure), (3) Achievement, (4) Progress, (5) Working Condition, (6) Responsibility, (7) Status, (8) Confession, (9) Compensation, (10) promotion, (11) Salary, (12) work colleague, (13) Supervision, (14) Job condition, (15) Jobs, (16) involves, (17) Communication, (18) reward, (19) responsiveness, (20) tangible.
Increasing Teacher’s Professional Commitment Through Strengthening of Servant Leadership, Personality, Work Motivation, and Trust on Elementary School Teacher Nurlaila, Hanik; Setyaningsih, Sri; Sunardi, Oding
International Journal of Islamic Education, Research and Multiculturalism (IJIERM) Vol 6 No 2 (2024): IJIERM Edition May
Publisher : The Islamic Education and Multiculturalism Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47006/ijierm.v6i2.354

Abstract

This research aimed to analyze the influence of servant leadership, personality, work motivation and trust on the professional commitment of elementary school teachers. The research, conducted in 157 accredited "A" public elementary schools in Depok City, involved 1,170 teachers. The one-year study utilized survey methods and a quantitative approach, focusing on causal relationships among variables. Variables studied included professional commitment (Y), servant leadership (X1), personality (X2), work motivation (X3), and trust (X4). Path analysis separated direct and indirect effects of independent variables on the dependent variable, seeking optimal strategies to enhance teachers' professional commitment. Results indicate that strengthening servant leadership, personality, work motivation, and trust directly enhances professional commitment, with indirect influence through trust and work motivation. Recommendations include improving indicators in weak variables, emphasizing sincerity in tasks, love for the job, and feedback. Optimal strategies involve improvements in servant leadership, trust, and work motivation to enhance professional commitment, providing clear guidance for implementation in the context of the research.
THE USE OF MULTIMEDIA AS AN EFFORT TO IMPROVE ELEMENTARY TEACHER EDUCATION STUDY PROGRAM COLLEGE STUDENTS COMPREHENSION ABILITY AND CREATIVE THINKING SKILLS IN FOLLOWING SCIENCE STUDY COURSES Suchyadi, Yudhie; Safitri, Nurlinda; Sunardi, Oding
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 4, No 2 (2020): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v4i2.2549

Abstract

The research objective was to improve the understanding and creative thinking skills of elementary teacher education college student as prospective teachers in following science courses. The research design used is to make college student groups into small groups. During the learning process, observations about college student cooperation during learning with multimedia media were carried out to assess their understanding and creative thinking skills. The results of the observations of each cycle were evaluated as material for reflection in the next cycle to improve college student understanding and creative thinking skills in accordance with predetermined targets. Data analysis was carried out by descriptive quantitative. From the results of the T-test, it was found that there were significant differences. This means that understanding of concepts and Science Process Skills increases after prospective teacher college student experience the science learning process using multimedia learning media. From the results, the average value of understanding the concept increased from 53.61 % to 89.78%.  and science process skills increased the average value from 43.57 to 87.32.  92% of college student gave a positive response, namely agreeing and strongly agreeing that the science lecture process using multimedia learning media can improve science process skills and understanding of material in science subjects for elementary teacher education college student
Environmentally Responsible Behavior and naturalist intelligence: Biology Learning to Support Sustainability Istiana, Rita; Sunardi, Oding; Herlani, Fachrine; Ichsan, Ilmi Zajuli; Rogayan Jr, Danilo V.; Rahman, Md. Mehadi; Alamsyah, Mashudi; Marhento, Giry; Ali, Ahmad; Arif, Wiwin Pramita
Biosfer: Jurnal Tadris Biologi Vol 11 No 2 (2020): Biosfer: Jurnal Tadris Biologi
Publisher : UNIVERSITAS ISLAM NEGERI RADEN INTAN LAMPUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/biosfer.v11i2.7626

Abstract

Biology learning needs to support sustainable development. This research was a quantitative-qualitative sequential explanatory mixed research. This research aimed to obtain information about the relationship between naturalist intelligence and environmental responsibility behavior. This research was conducted in February-August 2019. Quantitative research data were obtained by using a questionnaire with a Likert scale for the variables. Qualitative research data were obtained by doing interviews and observations. Quantitative data were analyzed using descriptive statistic calculation. The data hypothesis was tested by using a correlation test with the Product Moment Pearson formula. The result of this research showed that there was a positive relationship between naturalist intelligence and environmentally responsible behavior with regress equation Ŷ = 20.331 + 0,7524X. Correlation coefficient (r) = 0.66 and determination coefficient (r²) = 43.56% meant that the interpretation value was strong. r² value means that 43.56% environmentally responsible behavior correlates by naturalist intelligence and 56.44% environmentally responsible behavior is influenced by other factors. Biology learning must have a role to be able to provide innovations related to increasing students' knowledge about the environment. This study concludes that there is a correlation between the two variables.