Purnantara, I Made Hadi
Unknown Affiliation

Published : 32 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 32 Documents
Search

Generation Z Employee Engagement Measurement Model Using Gallup Q12 in the Hospitality Industry: A Study at Villa Seminyak, Bali I Wayan Eka Sudarmawan; Purnantara, I Made Hadi; Saputra, Kadek Wira Adi
Brilliant International Journal Of Management And Tourism Vol. 5 No. 3 (2025): October: Brilliant International Journal Of Management And Tourism
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v5i3.6111

Abstract

Employee engagement is a strategic factor for the hospitality industry because service quality is greatly influenced by employee commitment and involvement. This study aims to develop an employee engagement measurement model specifically for Generation Z employees at Villa Seminyak using the Gallup Q12 instrument. The research method uses a quantitative descriptive approach through the distribution of questionnaires to 34 Gen Z employees. The results show that the Basic Needs (Q1–Q2) and Teamwork (Q7–Q10) dimensions obtained the highest scores, while the Growth dimension (Q11–Q12) was the weakest aspect. These findings confirm that Gen Z requires role clarity, social support, and a collaborative work environment, but has high demands on career development and coaching. This study produces a Gen Z Employee Engagement model based on the Gallup Q12 combined with the psychological context and generational characteristics. This model can be used as a basis for developing HR strategies to improve employee engagement and hotel service quality
TALENT MANAGEMENT AS A CRITICAL COMPONENT OF HUMAN RESOURCE DEVELOPMENT IN THE ERA OF SOCIETY 5.0 Purnantara, I Made Hadi; Darma, Gede; Maradona, Agus
Jurnal Riset Bisnis dan Manajemen Vol. 19 No. 1 (2026): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v19i1.27598

Abstract

The emergence of Society 5.0 redefines the strategic role of human resources within human-centered digital ecosystems, requiring organizations to realign talent development with evolving competency demands. Although talent management has been widely discussed in digital transformation literature, limited research systematically integrates its competency dimensions within the Society 5.0 framework. This study employs a Systematic Literature Review (SLR) analyzing 24 peer-reviewed journal articles through structured identification, screening, and thematic synthesis. The findings reveal three interrelated themes: (1) the repositioning of human resources as the core of human-centered digital transformation, (2) talent management as a strategic alignment mechanism linking digital strategy and human capability, and (3) six interdependent competency dimensions: leadership capability, language proficiency, digital literacy, writing and communication skills, innovation and creativity, and emotional intelligence. This study offers a structured competency-based framework positioning talent management as a transformation architecture aligned with Society 5.0 principles.