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All Journal Ekuitas: Jurnal Pendidikan Ekonomi Jurnal Minds: Manajemen Ide dan Inspirasi Journal of Economic, Bussines and Accounting (COSTING) SEIKO : Journal of Management & Business Jurnal Mantik Forum Manajemen Jurnal Informatika Ekonomi Bisnis jurnal ilmiah hospitality International Journal of Economics Development Research (IJEDR) Management Studies and Entrepreneurship Journal (MSEJ) Enrichment : Journal of Management Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Cahaya Mandalika JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Pengabdian Mandiri Journal of Innovation in Management, Accounting and Business Jurnal Ilmiah Hospitality Management Jurnal Abdi Masyarakat Jurnal Ilmiah Pariwisata dan Bisnis Jurnal Informatika Ekonomi Bisnis JGEN : Jurnal Pengabdian Kepada Masyarakat Ekuitas Jurnal Pnedidikan Ekonomi Escalate : Economics and Business Journal E-Amal: Jurnal Pengabdian Kepada Masyarakat Alamtana Jurnal Studi Perhotelan dan Pariwisata International Journal of Natural Science Studies and Development (IJOSS) Jurnal Ilmiah Pariwisata

Wardana, Miko Andi

Akademi Penerbang Indonesia Banyuwangi

Author-ID : 1263955

Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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PENGARUH PERTIMBANGAN, PENGETAHUAN, SIKAP NASABAH TERHADAP KEPUTUSAN NASABAH MEMILIH PRODUK BANK SYARIAH DI KOTA DENPASAR Miko Andi Wardana
Forum Manajemen STIMI Handayani Denpasar Vol 14 No 1 (2016): Jurnal STIMI Vol. 14 No. 1 - 2016
Publisher : Forum Manajemen STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar

The impact of customer knowledge and customer consideration to thecustomer’s decision to choose products Islamic banks through customer attitudesas an intervening variable. From the preliminary data of empirical research showsthere is a phenomenon with respect to customers of Islamic banks in Bali. Thepurpose of this study was to determine directly or indirectly influence the customerknowledge and consideration of consumers towards the customer’s decision to chooseproducts of Islamic banks in Denpasar through customer attitudes, this research isa quantitative research survey approach, with a sample of 100 respondents. The testinstrument by using validity and reliability test while the data used are primary andsecondary data. Analysis technique used is path analysis.From the analysis by using path analysis, calculation results obtained showedthat customer knowledge variables significantly influence customer attitudes withcoefficient Standarrdized 0.452 with probability t sig 0,000 or sig <0.05, customerconsideration variables significantly influence customer attitudes to the valueStandarrdized coefficient of 0.393 with a probability t sig 0,000 or sig <0.05,customer knowledge but tidah significant positive impact on the customer’s decisionStandarrdized coefficient of 0.067 with a probability t sig 0.496 or sig> 0.05, apositive influence customer consideration and significant impact on the customer’sdecision Standarrdized coefficient of 0.316 with a with probability t sig 0,001 orsig<0.05, customer attitude positive and significant impact on the customer’s decisionStandarrdized coefficient of 0.354 with a with probability t sig 0,002 or sig < 0.05.

FAKTOR YANG MEMPENGARUHI LOYALITAS NASABAH BANK SYARIAH MANDIRI KC BANYUWANGI Miko Andi Wardana
Forum Manajemen STIMI Handayani Denpasar Vol 19 No 1 (2021): Jurnal STIMI Vol. 19 No. 1 - 2021
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Departing from the main issue that is being discussed in many societies related to Islamic banking, which is a byword in today's society. Therefore, the initiative of the researcher to raise this problem is the subject of the title of this study. And this study aims to determine the effect of Islamic banking services and products on customer loyalty in taking funding and financing at PT Bank Syariah Mandiri Banyuwangi Branch. The research method uses multiple linear regression which is sourced from primary data of respondents. Data was collected by filling out questionnaires for 70 customers of PT Bank Syariah Mandiri Banyuwangi Branch. The sampling technique uses the Cluster Random Sampling technique, because the number of sample populations cannot be known accurately, which allows for no design related to the sampling frame, and the presence of the population is randomly distributed or collected in different spheres. at PT Bank Syariah Mandiri Banyuwangi Branch were respondents. Data analysis using SPSS 25 for windows. The results of this study indicate that the service variable does not have a significant effect on customer loyalty at PT Bank Syariah Mandiri Banyuwangi Branch, so that the hypothesis is accepted. Service has no influence on customer loyalty. Product variables have a significant effect on Customer Loyalty variables. Product variable (X2) has an effect on the Customer Loyalty variable (Y). Service variable (X1) and the Product variable (X2) simultaneously or simultaneously have an influence on the Customer Loyalty variable (Y).

Pengaruh Kualitas Pelayanan dan Persepsi Harga Terhadap Kepuasan dan Niat Berkunjung Kembali Pada The Sila’s Agrotourism Putu Laksmita Dewi Rahmayanti; I Wayan Suartina; Nyoman Surya Wijaya; Miko Andi Wardana; Komang Sumerta; Ni Nyoman Kerti Yasa
Journal of Innovation in Management, Accounting and Business Vol. 1 No. 2 (2022)
Publisher : Papanda Publisher

Covid-19 has had a major impact on the tourism sector. It is difficult for foreign tourists to enter Bali due to strict government regulations in an effort to prevent the spread of Covid-19. Therefore, Bali is currently very dependent on the visit of domestic tourists. The SILA'S Agrotourism is one of the tourist destinations in Bali that has been around for a long time, and has a potential tourist attraction and is able to attract tourist visits, especially domestic tourists. However, currently it is not optimally able to attract tourist visits, because many new tourist attractions have begun to emerge. This study aims to explain the effect of service quality on satisfaction and intention to revisit at The SILA'S Agrotourism. The type of research used is associative research, with sampling using non-probability techniques with purposive sampling method, on respondents who are tourist visitors to The SILA'S Agrotourism. Quantitative data analysis technique uses Structural Equation Model Partial Least Square (SEM-PLS) analysis with SmartPLS 3.0 software. The results of this study provide several conclusions that the overall hypothesis formulation has a significant effect, service quality has a positive and significant effect on satisfaction, service quality has a positive and significant effect on revisit intentions, and satisfaction has a positive and significant effect on revisit intentions.

Integrasi faktor niat berkunjung wisatawan lokal di bali pada masa pandemi covid 19 Miko Andi Wardana; Komang Shanty Muni Parwati
Jurnal Ilmiah Hospitality Management Vol 12 No 1 (2021)
Publisher : Institut Pariwisata dan Bisnis Internasional

Penelitian ini membahas tentang peran pengetahuan wisatawan yang didapatkan dari media elektronik dan digital mengenai apa yang dilakukan oleh pengelola tempat wisata pada saat pandemic covid 19. Tujuan penelitian ini adalah untuk mengetahui keterkaitan antara hubungan pengetahuan wisatawan terhadap sikap dan niat berkunjung, dan sikap terhadap niat berkunjung wisatawan. Teknik pengumpulan data menggunakan kuesioner dengan skala pengukuran semantic differential. Jumlah sampel 100 responden calon wisatawan yang berkunjung. Sedangkan teknik analisis data menggunakan Smart-PLS. Hasil dari penelitian ini ditemukan 1) pengetahuan berpengaruh tidak signifikan terhadap niat berkunjung, 2) pengetahuan berpengaruh positif dan signifikan terhadap sikap, 3) sikap wisatawan berpengaruh positif dan signifikan terhadap niat berkunjung wisatawan, 4) peran sikap terbukti sebagai pemediasi full hubungan pengetahuan terhadap niat berkunjung.

Meningkatkan kompetensi pengelola bumdes pada manajemen bisnis dan manajemen keuangan bumdes “panca artha mandiri” pemerintah desa dangin puri kauh denpasar bali Wardana Miko Andi; Denok Lestari; I Made Trisna Semara; Komang Shanty Muni Parwati; Nyoman Surya Wijaya
Jurnal Abdi Masyarakat Vol. 2 No. 1 (2022): Februari
Publisher : Institut Pariwisata dan Bisnis Internasional

Tujuan Pengabdian Kepada Masyarakat (PKM) ini adalah meningkatkan profesionalitas pengelola BUMDes dalam pengelolaan bisnis dan keuangan BUMDes. Metode yang digunakan dalam kegiatan ini adalah metode pembelajaran partsipatif dalam bentuk ceramah, diskusi, Tanya jawab dan praktik terkait dengan pengelolaan keuangan BUMDes. Materi pelatihan yang diberikan mencakup pengelolaan industri dikomparasikan dengan perkembangan BUMDes dan regulasinya, sistem pengorganisasian BUMDes, Akuntansi BUMDes dan penatausahaan serta pertanggung jawaban keuangan BUMDes. Peserta workshop pengelolaan keuangan BUMDes ini terdiri atas kepala desa/wakil desa dan pengelola BUMDes “Panca Arta Mandiri” Desa Dangin Puri Kauh, Kecamatan Denpasar Utara, Kota Denpasar Provinsi Bali. Hasil yang dicapai dari program pengabdian kepada masyarakat (PKM) ini adalah meningkatnya pengetahuan dan ketrampilan aparatur pemerintah desa dan pengelola BUMDes dalam pengelolaan bisnis dan keuangan BUMDes.

Peningkatan Kompetensi Perangkat Desa Tegal Harum dan Pengelola BUMDes Miko Andi Wardana; Denok Lestari; Nyoman Surya Wijaya; Komang Shanty Muni Parwati; Bagus Wahyu Nirmala
Jurnal Abdi Masyarakat Vol. 2 No. 2 (2022): Agustus
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (670.422 KB)

Hingga sampai saat ini, kompetensi petugas desa atau perangkat desa berupaya meningkatkan kompetensi sebagai dasar pelayanan kepada masyarakat serta berbagai data menyebut bahwa sebagian besar BUMDes masih sebatas berdiri dan belum memiliki aktivitas usaha yang menghasilkan. Tujuan Pengabdian Kepada Masyarakat (PKM) ini adalah meningkatkan kompetensi dari perangkat desa terkait teknologi digital dan pengelola BUMDes pada proses pemasaran yaitu digital marketing. Metode yang digunakan dalam kegiatan ini adalah metode ceramah, diskusi, tanya jawab dan pendampingan terkait pemanfaatan media social terkait branding pada perangkat desan dan digital marketing untuk pengelola BUMDes. Materi pelatihan yang diberikan mencakup pengelolaan industri dikomparasikan dengan dengan kondisi terkini sesuai kemampuan yang dibutuhkan oleh perangkat desa dan kondisi persaingan terkini yang dihadapi oleh BUMDes “Puspa Harum Sejahtera”. Peserta workshop literasi digital dan pengelolaan BUMDes ini terdiri atas kepala desa, sekretaris desa, perangkat desa tegal harum dan pengelola BUMDes “Puspa Harum Sejahtera” Desa Tegal Harum Kecamatan Denpasar Barat Kota Denpasar Bali. Hasil yang dicapai dari program pengabdian kepada masyarakat (PKM) ini adalah meningkatnya pengetahuan dan ketrampilan perangkat pemerintah desa dan pengelola BUMDes dalam pengelolaan digital marketing BUMDes “Puspa Harum Sejahtera”.

Building A Comprehensive Customer Satisfaction Model In Retail Business: A Conceptual Approach Putu Laksmita Dewi Rahmayanti; I Wayan Suartina; Nyoman Surya Wijaya; Miko Andi Wardana; Komang Sumerta
Enrichment : Journal of Management Vol. 12 No. 3 (2022): August: Social Science, Economics
Publisher : Institute of Computer Science (IOCS)

The purpose of this study is to build a comprehensive model of customer satisfaction. This research is an exploratory research through literature review. The analysis of the existing literature leads to the formulation of eight (8) research hypotheses. The findings of this study indicate that customer satisfaction is determined by product quality, service quality, perceived price fairness, promotion, distribution, brand image, attitudes, and customer experience. This research integrates in one conceptual model various variables that affect customer satisfaction which were previously studied separately. The influence and interaction of all the variables studied can explain what variables determine customer satisfaction. The results of the research in the form of a new comprehensive conceptual model can also be used as a consideration for retail businesses in increasing customer satisfaction.

Pengaruh Pemberian Insentif Perjalanan Wisata terhadap Motivasi dan Kinerja Agen Asuransi: Studi pada PT. AXA Financial Indonesia Sales Office Cabang Solo Aracelli Evalia; Miko Andi Wardana; I Wayan Eka Sudarmawan
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 5 No. 3 (2022)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v5i3.51345

Providing travel incentives as a form of appreciation is one of many ways used by companies to boost their employee’s motivation that could be resulting in a better performance. This research aims to identify the significant influence of travel incentive towards employee performance; influence of travel incentive towards work motivation; influence of work motivation towards employee performance; and to explain the mediating role of employee motivation between travel incentives and employee performance. The data provided for this research is collected through questionnaires and document study, whilst the analysis technique for this quantitative research is using statistic descriptive and inferential analysis using SmartPLS3. Samples of this research are the insurance agent of AXA Financial Indonesia (AFI) Ltd. Surakarta Branch. The result of this research shows that there is no direct influence between travel incentive towards employee performance. However, travel incentive has strong significance influence towards work motivation and work motivation has significance influence towards employee performance. With t-statistics of travel incentive towards work motivation is 12,231 whilst t-statistics of work motivation towards employee performance is 6,497. Moreover, work motivation has a role as partial mediator between travel incentive and employee performance with a Variance Accounted For (VAF) value of 0,78 .

Stress Coping Mediates Between Social Support and Religiosity Against Family Resilience in Driver Travel Agents in Sanur I Wayan Eka Sudarmawan; Miko Andi Wardana; I Made Hadi Purnantara
Enrichment : Journal of Management Vol. 12 No. 5 (2022): December: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v12i5.1002

Since Covid 19 was declared a pandemic by WHO (World Health Organization) throughout the world, the closure of international airports has been carried out in various countries including Indonesia. This triggered the collapse of the Indonesian tourism sector. As a result of this, many Travel agents were closed resulting in employees and Travel agent drivers losing their jobs. Apart from losing a job, of course it will also affect the financial condition of travel agent drivers, especially in Sanur. The sampling technique used was purposive sampling involving 50 travel agent drivers in Sanur. This study aims to analyze coping stress mediating between social support and religiosity on family resilience. Data analysis was performed using PLS-based SEM. the results of the study show that there is no direct relationship between social support and religiosity on family resilience. In this case coping stress becomes a mediating variable between social support and religiosity on family resilience.

PENGEMBANGAN WISATA FOTOGRAFI SEBAGAI MEDIA PROMOSI PARIWISATA PADA DESA TISTA KECAMATAN KERAMBITAN KABUPATEN TABANAN Komang Shanty Muni Parwati; Miko Andi Wardana; Dewa Putu Kiskenda Erwanda Putra
JURNAL PENGABDIAN MANDIRI Vol. 1 No. 12: Desember 2022
Publisher : Bajang Institute

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Pengembangan wisata pada dewasa ini telah berkembang cukup pesat hal ini dilihat dari adanya animo kunjungan wisatawan ketika datang ke sebuah kawasan destinasi wisata. Datangnya wisatawan ke suatu kawasan wisata dilandaskan atas dasar informasi yang diterima. Informasi mengenai destinasi wisata biasanya di pasarkan memalui beragam media baik itu media online ataupun offline. Desa Tista memiliki beragam kekayaan pada destinasi wisata yang dimiliki. Ada beragam daya tarik wisata mulai dari daya tarik wisata alam, religi, budaya hingga sistem masyarakat bisa menjadi daya tarik yang utama. Untuk pengembangan dilakukan dengan pendekatan dengan mengenalkan kepada masyarakat terkait dengan komponen kamera yang paling sederhana. Dalam komponen kamera terdapat lensa dan tombol shooter untuk mengambil foto. Kesimpulan yang dapat diambil dari pelaksanaan kegiatan pengabdian ini adalah masyarakat Desa Tista memiliki pengembangan dalam bidang fotografi yang potensial. Fotografi bisa menjadi daya Tarik yang bisa dilakukan oleh wisatawan.

Co-Authors Adi Masliardi Adinata, Sherryn Naomi Aracelli Evalia Ardian, Dede Ariyanti, Ni Wayan Astuti, Ni Luh Gde Sari Dewi Bagus Putu Wahyu Nirmala Bintoro, Philia Carolina Bunga Aditi Daniel Dewantoro Rumani Dede Ardian Denok Lestari Dewa Putu Kiskenda Erwanda Putra Dhety Chusumastuti Fajar Islam Fatimah Abdillah Gde Bayu Surya Parwita Gracia, Gabriela Halim, Jessica Hari Kurniawanto Hasti Pramesti Kusnara Helendra Helendra Hendra Sudarso Hendrik Pandiangan Hendrik Pandiangan Heryana, I Putu Agus I Ketut Widnyana I Made Darsana I Made Hadi Purnantara I Made Hadi Purnantara I Wayan Eka Mahendra I Wayan Eka Sudarmawan I Wayan Eka Sudarmawan I Wayan Suartina Islam, Fajar iswahyudi, Prasetyo Jaya, I Kadek Adi Anan Juniarta, Pande Putu Jusri Jusri Kadek Ayu Ekasani Kadek Wira Adi Saputra Karundeng, Deby Rita Kespandiar, Tengku Khoirunnisa Larasati Komang Sumerta Komang Sumerta Kusnara, Hasti Pramesti Luwihono, Andung Mohamad Sajili Mubarok, Ahmad Muhammad Afif Musran Munizu Ni Nyoman Kerti Yasa Ni Putu Isha Aprinica Nirmala, Bagus Wahyu Nur Afifah Nur Halimah Nurlela Nurlela Nurlia Nurlia Nyoman Surya Wijaya Parwati, Komang Shanty Muni Prasetyo, Kukuh Tri Purnantara, I Made Hadi Pusparini , Ida Ayu Gede Mirah Putra, I Gusti Ngurah Bagus Suarna Putu Laksmita Dewi Rahmayanti Putu Sabda Jayendra Qhonif, Laila Rahmayanti, Putu Laksmita Dewi Risman Risman Rochida, Nafana Aulia Sajili, Mohamad Saputra, Kadek Wira Adi Semara, I Made Trisna Sudarmawan, I Wayan Eka Susanti, Putu Herny Susilowati, Ervan Sutantri Sutantri Teguh Setiawan Wibowo Teguh Setiawan Wibowo Tresnasari, Rini Widiantara, I Ketut Agus Widiarsa, Jennifer Wiyasha, Ida Bagus Made Yanita YANITA YANITA Yuliani, Erma Yuwanda, Tonny

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