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Analisis Kepuasan Masyarakat Terhadap Pelayanan Publik Berdasarkan Indeks Kepuasan Masyarakat Desa Cintaasih Kecamatan Cipongkor Kabupaten Bandung Barat Hendra; Abdul Rozak
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 10 No. 4 (2024): Agustus 2024
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v10i4.2629

Abstract

Penelitian ini bertujuan untuk mengetahui pelayanan di Desa Cintaasih Kecamatan Cipongkor diukur berdasarkan kepuasan masyarakat menggunakan Indeks Kepuasan Masyarakat. Penelitian ini merupakan jenis penelitian deskriptif dengan menggunakan analisis Indeks Kepuasan Masyarakat dengan hasil data dalam bentuk angka. Penelitian dilakukan di Desa Cintaasih Kecamatan Cipongkor. Teknik sampling yang digunakan adalah non-probability sampling dengan jenis accidental sampling. Teknik pengumpulan data dilakukan dengan teknik observasi, dokumentasi dan kuesioner atau angket. Uji validitas menggunakan rumus Product Moment Pearson dan uji reliabilitas menggunakan rumus Cronbach’s Alpha. Hasil penelitian menunjukkan bahwa nilai Indeks Kepuasan Masyarakat (IKM) untuk pelayanan di Desa Cintaasih Kecamatan Cipongkor adalah 2,87 dengan angka konversi sebesar 71,83. Maka kinerja pelayanan public berada dalam kategori mutu pelayanan baik. Hasil dari 14 indikator Indeks Kepuasan Masyarakat dengan range nilai antara 0-100, adalah sebagai berikut: (1) prosedur pelayanan memiliki nilai IKM sebesar 75,50 dengan kategori baik; (2) persyaratan pelayanan memiliki nilai IKM sebesar 71,50 dengan kategori baik; (3) kejelasan petugas pelayanan memiliki nilai IKM sebesar 75,00 dengan kategori baik; (4) kedisiplinan petugas pelayanan memiliki nilai IKM sebesar 71,25 dengan kategori baik; (5) tanggungjawab petugas pelayanan memiliki nilai IKM sebesar 74,75 dengan kategori baik; (6) kemampuan petugas pelayanan memiliki nilai IKM sebesar 75,25 dengan kategori baik; (7) kecepatan pelayanan memiliki nilai IKM sebesar 61,00 dengan kategori kurang baik; (8) keadilan mendapatkan pelayanan memiliki nilai IKM sebesar 70,00 dengan kategori baik; (9) kesopanan dan keramahan petugas pelayanan memiliki nilai IKM sebesar 75,00 dengan kategori baik; (10) kewajaran biaya pelayanan memiliki nilai IKM sebesar 74,25 dengan kategori baik; (11) kepastian biaya pelayanan memiliki nilai IKM sebesar 77,75 dengan kategori baik; (12) kepastian jadwal pelayanan memiliki nilai IKM sebesar 63,00 dengan kategori baik; (13) kenyamanan lingkungan memiliki nilai IKM sebesar 74,00 dengan kategori baik; dan (14) keamanan pelayanan memiliki nilai IKM sebesar 73,25 dengan kategori baik;. Kata kunci : Analisis Pelayanan Masyarakat Menggunkan Indeks Kepuasan Masyarakat
Signifikansi Perjanjian IUAE-CEPA Terhadap Ekspor UMKM Kota Bandung dalam Kerangka Ekonomi Islam Minhajuddin; Abdul Rozak; Untung Novianto; Dhenahi Jerfiani Wendiyana
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 2 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i2.5644

Abstract

This study aims to examine the potential and challenges of MSME exports KADIN Bandung City in the context of Islamic economics following the implementation of the IUAE-Comprehensive Economic Partnership Agreement (IUAE-CEPA). The increasingly dynamic development of economic globalization makes the role of MSMEs important as a driver of local and national economic growth. In the midst of these developments, the Islamic economic approach emerges as an alternative that has the potential to provide guidance in managing MSME exports in a sustainable manner. The urgency of this research lies in the importance of exports for MSMEs and the need for an in-depth understanding of the potential and challenges faced by MSMEs assisted by KADIN Bandung City in developing their exports after the implementation of the IUAE-CEPA Economic Agreement. By understanding these conditions, appropriate strategies and policies can be formulated to support the sustainable growth of MSME exports, especially in the context of Islamic economics. The purpose of this research is to identify the potentials that can be utilised and identify the challenges that need to be overcome by MSMEs assisted by KADIN Bandung City in expanding their export markets after the IUAE-CEPA economic agreement.
THE ROLE OF THE GOVERNMENT IN INCREASING POLITICAL PARTICIPATION OF PERSONS WITH DISABILITIES Melyana R Pugu; Hotmaria Hertawaty Sijabat; Abdul Rozak
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i2.2872

Abstract

People with disabilities often face various barriers to participating in the political process, both in the context of elections and in legislative activities. The role of the government is a key factor in overcoming these barriers through inclusive policies that ensure accessibility, equality, and non-discrimination for people with disabilities. The government can provide disability-friendly election facilities, special aids, and assistance to guarantee their right to vote. In addition, cooperation with disability advocacy organisations and public education are important strategies for changing stigma and supporting the creation of an inclusive political environment. With these measures, the political participation of persons with disabilities can be increased, enabling them to play an active role as voters and political decision-makers.
Reasoning Adaptive Ability in Solving Questions Mathematics Logic Based on Learning Creativity Annis Sholiha Suhanda; Triana Citra Lestari; Abdul Rozak
International Journal of Smart Systems Vol. 1 No. 1 (2023): February
Publisher : Etunas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63876/ijss.v1i1.3

Abstract

The purpose of this study was to analyze the adaptive reasoning skills by students' creativity in solving mathematical logic. This study uses a qualitative descriptive research method. The subject of the research was a 3rd grade student of IAIN Syekh Nurjati who was chosen by one of the students with high learning creativity, medium learning creativity, and low learning creativity. Use sampling techniques aimed at selecting subjects. The data collection techniques used were written tests, indirect communication techniques and interviews, while the tools in this study were adaptive reasoning tests, learning creativity questionnaires and interview guidelines. Use triangulation techniques to test the validity of the data. Data analysis was carried out through data simplification, data presentation and conclusion drawing. The results showed that students with high learning creativity met four indicators, namely, guessing, giving reasons for the truth of the statement, drawing conclusions from the statement, and testing the validity of the argument but did not meet the indicators of getting a model from mathematical symptoms, students with moderate learning creativity only met two indicators, namely submitting allegations and verifying the validity of arguments; students with low learning creativity only meet one indicator, namely providing reasons or evidence for statements.
Peran Lingkungan Sosial dalam Mengatasi Fenomena Quarter Life Crisis pada Mahasiswa Generasi Z di Perguruan Tinggi Setiagils, Ananda; Abdul Rozak; Neng Sri Nuraeni
Muqoddima: Jurnal Pemikiran dan Riset Sosiologi Vol 5 No 2 (2024): Muqoddima: Jurnal Pemikiran dan Riset Sosiologi
Publisher : Laboratorium Sosiologi, Program Studi Sosiologi, Fakultas Ilmu Sosial, Universitas Nahdlatul Ulama Indonesia (UNUSIA) Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47776/MJPRS.005.02.01

Abstract

This research aims to: 1) Understand the strategies and mechanisms used by Generation Z students in overcoming the Quarter Life Crisis phenomenon, 2) Examining the role of the social environment in helping Generation Z students overcome the Quarter Life Crisis, 3) Identifying the impact of the Quarter Life Crisis phenomenon on the daily lives of Generation Z students, and 4) Analyzing the obstacles faced by Generation Z students in overcoming the Quarter Life Crisis. The research method used is a descriptive qualitative method. The sampling method used in this research was purposive sampling, with 12 respondents. Research data was collected by interviews and documentation. The data validation technique used is source triangulation. Data analysis techniques use data reduction, data presentation and drawing conclusions. The research results show: 1) Generation Z students develop various strategies to overcome the Quarter Life Crisis which involve identifying life goals, making decisions, and maintaining social relationships, 2) The social environment has an important role in helping Generation Z students overcome the Quarter Life Crisis, 3) The impact of the Quarter Life Crisis on daily life includes feelings of being trapped in a monotonous routine and without direction,  and 4) Obstacles in overcoming the Quarter Life Crisis come from certain goals of parents, perceptions of the social environment, and difficulties in adapting to new environments.  
Pola Interaksi Komunitas Japan Freak UIN dalam Membangun Solidaritas Sosial Ramadhantika, Tiara; Abdul Rozak; Neng
Hasanuddin Journal of Sociology (HJS) VOLUME 6, ISSUE 2, 2024
Publisher : Department of Sociology Faculty of Social and Political Sciences

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui pola interaksi yang dilakukan oleh komunitas otaku Japan Freak UIN dalam membangun kembali solidaritas sosial yang mengalami penurunan. Metode yang digunakan adalah kualitatif deskriptif. Teori yang digunakan yaitu teori Interaksionisme Simbolik George Herbert Mead dan teori Solidaritas Sosial Emile Durkheim. Hasil penelitian menunjukkan bahwa ada perubahan yang terjadi pada pola interaksi komunitas JFUIN yang dilihat dari solidaritas sosialnya, Pola interaksi sosial dalam membangun solidaritas pada komunitas otaku JFUIN adalah gotong royong. Hal ini dapat dilihat dari banyaknya kegiatan yang dilakukan dengan bersama-sama atau bergotong royong, seperti halnya dengan berjualan makanan, kegiatan sosial, dan bekerja sama dalam mencari topik pembahasan yang menarik sehingga para anggota menjadi tertarik untuk mengikuti kopdar, solusi tersebut pada kenyataannya dapat membangun kembali solidaritas sosial komunitas Japan Freak UIN yang sempat mengalami penurunan.