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All Journal JAM Jurnal Ekonomika Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Jurnal Review Pendidikan dan Pengajaran (JRPP) Sricommerce: Journal of Sriwijaya Community Services Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora Jurnal Abdimas Ekonomi dan Bisnis Jurnal Administrasi Bisnis (J-Adbis) Jurnal Abdi Masyarakat Indonesia ProBisnis : Jurnal Manajemen Jurnal Manajemen Perbankan Keuangan Nitro KEYNESIA : INTERNATIONAL JOURNAL OF ECONOMY AND BUSINESS Journal of Artificial Intelligence and Digital Business Jurnal Pengabdian Masyarakat Bangsa Jurnal Manajemen Dan Bisnis Ekonomi Archipelago: Jurnal Pengabdian Kepada Masyarakat Iain Ternate Socius: Social Sciences Research Journal Irajagaddhita : Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Intelek Dan Cendikiawan Nusantara JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Jurnal Social Society Jejak digital: Jurnal Ilmiah Multidisiplin Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan JMAEKA: Jurnal Manajemen Ekonomi Akuntansi Brilliant International Journal of Management and Tourism
Vicky Windasari
Universitas Bina Sarana Informatika
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Pengaruh Disiplin Kerja Dan Kepuasan Kerja Terhadap Produktivitas Karyawan Pt Aspirasi Hidup Indonesia Cabang Citra Raya: The Effect of Work Discipline and Job Satisfaction on Employee Productivity of PT Aspirasi Hidup Indonesia Citra Raya Branch Aryo Widiyanto Roza; Herayati Herayati; Vicky Windasari
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 3 (2026): Juni 2026 - Agustus 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i3.397

Abstract

This study aims to analyze the influence of Work Discipline and Job Satisfaction on Employee Productivity (PT. Aspirasi Hidup Indonesia, Citra Raya Branch, Tangerang Regency). The number of samples in this study was 54 employees using saturated sampling. The researcher used a quantitative statistical research method and data processing was carried out using the IBM SPSS version 25 statistical application. The results of the study showed that Work Discipline partially had a significant and positive effect on Employee Productivity, with a t-count of 5,017> t-table 1.675 and a significance value of 0.00 <0.005. Partial Job Satisfaction also had a very significant and positive effect on Employee Productivity, with a t-count of 3,309 > t-table 1.675 and a significance value of 0.002 <0.005. Simultaneously, Work Discipline and Job Satisfaction have a significant influence on Employee Productivity, as evidenced by the results of Fcount 15,165 > Ftable 2.783 and a significant value of 0.000 <0.05. Based on the results of this study, it can be concluded that Work Discipline and Job Satisfaction are important factors that can significantly affect Employee Productivity at PT. Aspirasi Hidup Indonesia, Citra Raya Branch, Tangerang Regency.
Pengaruh Self-Efficacy Dan Lingkugan Kerja Terhadap Kinerja Karyawan Gen Z Bagian Produksi PT Jembo Cable Company Tbk : The Effect of Self-Efficacy and Work Environment on the Performance of Gen Z Employees in the Production Section of PT Jembo Cable Company Tbk Dyah Arsy Rahmanti; Herayati Herayati; Vicky Windasari
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 3 (2026): Juni 2026 - Agustus 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i3.405

Abstract

PT Jembo Cable Company Tbk is a company engaged in the production of electrical and telecommunication cables. This research aims to analyze the influence of Self-Efficacy and Work Environment on the Performance of Generation Z Employees in the production section at PT Jembo Cable Company Tbk. This study uses a quantitative statistical approach with a survey method through the distribution of questionnaires. The population in this study is the Gen Z employees in the production division of the low-voltage section at PT Jembo Cable Company Tbk, with a sample size of 50 respondents. Data analysis was conducted using SPSS version 25.0. The results of this study indicate that the variables of self-efficacy and work environment have a significant effect on the performance of Gen Z employees at PT Jembo Cable Company Tbk, where the significance value is 0.000 < 0.05. The t-test (partial) shows that the calculated t value is 3.988 > the table t value of 1.678 for variable (X1) and the calculated t value is 4.018 > the table t value of 1.678 for variable (X2). For the simultaneous f-test, a significance value of 0.000 was obtained, which is less than 0.05, and the calculated f-value of 63.011 is greater than the table f-value of 3.20, indicating that both independent variables significantly affect employee performance simultaneously. The coefficient of determination (R2) is 0.728, which means that 72.8% of the variation in employee performance can be explained by these two independent variables. Therefore, self-efficacy and work environment have a positive and significant impact on the performance of Generation Z employees in the production section of the low voltage division at PT Jembo Cable Company Tbk, both partially and simultaneously.
Pengaruh Kualitas Pelayanan Administrasi Pendaftaran Rawat Inap Asuransi dan Fasilitas Ruang Perawatan Terhadap Kepuasan Pasien Rawat Inap pada Rumah Sakit  EMC Pulomas Julianti Julianti; Herayati Herayati; Vicky Windasari
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 2 No. 5 (2026): AGUSTUS-SEPTEMBER
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/kka2m203

Abstract

This study aims to analyze the effect of inpatient insurance registration administration service quality and inpatient room facilities on inpatient satisfaction at EMC Pulomas Hospital. The study used a quantitative approach with a descriptive-associative design. The population consisted of 1,942 insured inpatients during January–December 2025, and the sample was 96 respondents determined using the Slovin formula and simple random sampling. Data were collected through observation, interviews, documentation, and questionnaires using a five-point Likert scale. Data analysis included validity, reliability, classical assumption tests, multiple linear regression, t-test, F-test, and coefficient of determination using SPSS. The results show that inpatient insurance registration administration service quality has not significant effect on patient satisfaction (t = 0.830; Sig. = 0.409), while inpatient room facilities have a positive and significant effect (t = 2.918; Sig. = 0.004). Simultaneously, both independent variables significantly affect patient satisfaction (F = 21.914; Sig. = 0.000). The Adjusted R Square of 0.306 indicates that 30.6% of the variation in patient satisfaction is explained by the two variables, while 69.4% is explained by other factors outside the research model. Hospitals are advised to prioritize improving patient care facilities, optimizing administrative services, and conducting periodic patient satisfaction surveys.
Analisis Beban Kerja dengan Metode Work Load Analysis (WLA) untuk Menentukan Kebutuhan Optimal Manpower pada PT. Mbk Ventura Cabang Teluk Naga 1 Muhammad Hanawa Sakamoto Wijaya; Herayati Herayati; Vicky Windasari
Jurnal Intelek Dan Cendikiawan Nusantara Vol. 3 No. 04 (2026): AGUSTUS - SEPTEMBER 2026
Publisher : PT. Intelek Cendikiawan Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis beban kerja Manpower pada PT. MBK Ventura Cabang Teluk Naga 1, menentukan jumlah kebutuhan tenaga kerja yang optimal menggunakan metode Work Load Analysis (WLA), dan memberikan rekomendasi terkait kesesuaian jumlah tenaga kerja dengan beban kerja yang ada. Metode penelitian yang digunakan adalah pendekatan deskriptif kuantitatif dengan menerapkan metode Work Load Analysis (WLA). Pengumpulan data dilakukan melalui observasi langsung terhadap aktivitas kerja, wawancara mendalam mengenai uraian tugas (job description), dan dokumentasi internal perusahaan. Teknik pengambilan sampel menggunakan metode sampling jenuh (sensus) dengan melibatkan seluruh populasi karyawan yang berjumlah 30 orang responden, terdiri dari 1 Kepala Cabang, 3 Supervisor, 2 Staf Data, dan 24 Account Officer (AO). Berdasarkan hasil penelitian menunjukkan bahwa beban kerja pada setiap jabatan mengalami perbedaan. Berdasarkan metode Work Load Analysis (WLA), diperoleh nilai WLA sebesar 3,23 pada Kepala Cabang, 5,85 pada Supervisor, 6,00 pada Staf Data, dan 26,00 pada Account Officer. Berdasarkan hasil tersebut, kebutuhan tenaga kerja optimal adalah 41 orang, sedangkan tenaga kerja yang tersedia sebanyak 30 orang, sehingga terdapat kekurangan 11 orang yang terdiri atas 2 Asisten Kepala Cabang, 3 Supervisor, 4 Staf Data, dan 2 Account Officer
Pengaruh Kualitas Produk Dan Harga Terhadap Kepuasan Pelanggan Pada Umkm Kuliner Dapur Mama Yeye Di Kelapa Gading Jakarta Utara Dwi Aprilyani; Herayati Herayati; Vicky Windasari
JURNAL ILMIAH EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Vol. 3 No. 5 (2026): September
Publisher : CV. KAMPUSA AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jemba.v3i5.3166

Abstract

Persaingan usaha kuliner mendorong pelaku usaha untuk meningkatkan kualitas produk dan menetapkan harga yang sesuai guna menciptakan kepuasan pelanggan. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas produk dan harga terhadap kepuasan pelanggan pada UMKM Dapur Mama Yeye Kelapa Gading Jakarta Utara. Penelitian ini menggunakan pendekatan kuantitatif dengan populasi sebanyak 6.258 pelanggan dan sampel 376 responden yang ditentukan menggunakan rumus Slovin dengan tingkat kesalahan 5%. Pengumpulan data dilakukan melalui kuesioner dengan skala Likert dan dianalisis menggunakan SPSS versi 26. Hasil penelitian menunjukkan bahwa kualitas produk berpengaruh positif dan signifikan terhadap kepuasan pelanggan dengan nilai t hitung 10,279 > t tabel 1,966 dan signifikansi 0,000 < 0,05. Harga juga berpengaruh positif dan signifikan dengan nilai t hitung 6,884 > 1,966 dan signifikansi 0,000 < 0,05. Secara simultan, kualitas produk dan harga berpengaruh positif dan signifikan terhadap kepuasan pelanggan dengan F hitung 1.134,599 > F tabel 3,02 dan signifikansi 0,000 < 0,05. Nilai Adjusted R Square sebesar 0,858 menunjukkan bahwa kedua variabel menjelaskan 85,8% variasi kepuasan pelanggan
Co-Authors Adita, Kristya Aistiah Ekawati Angestika Wilandari Aryo Widiyanto Roza Bintang Junita Dede Mustomi Dwi Aprilyani Dyah Arsy Rahmanti Ekawati, Aistiah Gurhanawan Gurhanawan, Gurhanawan H, Herayati Helmy, Moehammad Shadiq Herayati Herayati Herayati Herayati Herayati, Herayati Josephine, Sharen Agatha Julianti Julianti Moehammad Shadiq Helmy Moehammad Shadiq Helmy Oemar Muhammad Hanawa Sakamoto Wijaya Niken Ayu, Niken Nur Ali Farabi Nurholisa Nurholisa Oktaviani, Reninda Pasha Vinadhinial Puspasari, Aprilia Rahmanti, Dyah Arsy Ridwan Maulana Roza, Aryo Widiyanto Satriansyah, Arief Shadiq Helmy, Moehammad Sonny Fransisco Siboro Umi Rahmawati Viani Naufalia Virlo, Versen Wibowo, Faathir Arthurio