Meitriana, Made Ary
Fakultas Ekonomi Universitas Pendidikan Ganesha

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Journal : International Journal of Economics Development Research (IJEDR)

Performance Optimization in Public Health Services: A Human Resource Economics Approach through Workload, Motivation, and Work Environment Udayani, Putu Kartika; Meitriana, Made Ary; Rahmawati, Putu Indah
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 3 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i3.7804

Abstract

This study explores key human resource factors—workload, work motivation, and work environment—and their impact on the performance of health workers, with a focus on organizational efficiency in public health services. The research examines 64 midwives and nurses across 20 public health centers (Puskesmas) in Buleleng Regency, who were assigned additional tasks beyond their formal competencies and educational backgrounds. Data were gathered using an online questionnaire and analyzed using multiple linear regression. The findings reveal that workload negatively and significantly affects performance, while work motivation and work environment have significant positive effects. When considered simultaneously, these three variables contribute positively to performance outcomes. These results highlight the importance of managing human capital effectively to enhance service delivery in public health institutions. The study offers valuable insights for health sector managers and policy makers seeking to improve performance through strategic human resource interventions.
Customer Satisfaction and Local Economic Strength: Evidence from Village Credit Institution (LPD) in Banyuning Traditional Village, Buleleng Ismayanti, Komang Kristina; Suarmanayasa, I Nengah; Meitriana, Made Ary
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 3 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i3.7852

Abstract

This study explores the determinants of customer satisfaction within the Village Credit Institution (LPD) of Banyuning Traditional Village, Buleleng, Bali, as a reflection of local economic empowerment. Specifically, this research analyzes the influence of service quality, institutional image, and promotional strategies on customer satisfaction. A causal quantitative research design was employed, with the study population consisting of 901 customers of LPD Desa Adat Banyuning. Using probability sampling and the Slovin formula, 100 respondents were selected. The data collection technique involved a structured questionnaire, and the data were analyzed using multiple linear regression analysis. The findings indicate that service quality, image, and promotion collectively have a significant impact on customer satisfaction. Furthermore, each variable—service quality, institutional image, and promotion—was found to have a positive and significant individual effect on customer satisfaction. These results underscore the importance of improving service delivery, enhancing institutional image, and implementing effective promotional efforts to maintain customer trust and loyalty, particularly in the context of increasing competition among financial institutions in semi-urban village areas.
Linking Performance, Policy, and Supervision to Revenue Growth in Public Roadside Parking Services: Evidence from Buleleng Regency Adimahendra, Made Risky; Yudiaatmaja, Fridayana; Meitriana, Made Ary
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 6 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i6.9471

Abstract

This study aims to analyze the effect of performance, policy, and supervision on retribution revenue in Buleleng Regency. Using a quantitative approach, data were collected from 110 employees of the local Department of Transportation responsible for managing public parking services. The study employed multiple linear regression analysis to test the influence of the independent variables—performance, policy, and supervision—on the dependent variable, retribution revenue. Reliability and validity tests confirmed that the research instruments were consistent and accurate. Classical assumption tests, including normality, multicollinearity, and heteroskedasticity, indicated that the regression model met the necessary criteria. The results of the t-test show that each independent variable has a significant positive effect on retribution revenue, with performance having the strongest influence, followed by supervision and policy. The F-test results further confirm that all independent variables collectively impact retribution revenue. The coefficient of determination (Adjusted R² = 0.647) indicates that 64.7% of the variance in retribution revenue can be explained by the independent variables, while the remaining 35.3% is influenced by other external factors. This study concludes that improving employee performance, implementing strategic policies, and enhancing supervision are essential for increasing retribution revenue. The findings provide practical implications for local government management and suggest directions for future research to include broader contexts, qualitative insights, and the integration of predictive analytics in revenue optimization.
Co-Authors ., Faridhotul Masruroh ., Gusti Ayu Yuni Antari ., I Nengah Suharse Rigantara ., I Wayan Sumertana ., Ida Ayu Pradnya Maha Dewi ., Ketut Angga Prasetya ., Komang Septia Cahya N. ., Ni Km Ike Yasa Dewi ., Ni Luh Diani ., Ni Luh Pt Yuliantari ., Ni Luh Resi Meilifa Abdi Putri ., Ni Nyoman Wulan Swidiana Sari w ., Nyoman Tri Wardani ., Putu Mindri Sri Agustini ., Putu Permana Artha Adimahendra, Made Risky Ahmad Muzaki Amalia Rizkiyati ., Amalia Rizkiyati Anggeline, Komang Dyah Novi Anjuman Zukhri Apriani, Nyoman Devi Arianton, Kadek Artana, Putu Yudi Arysandhi, Komang Nova Asmini, Ni Made Budi Bayudinata, I Wayan Bilyantari, Ni Luh Putu Rosy Bimantara, Ida Bagus Wahyu Br Tarigan, Mika Deriani Chelviani, Kadek Mery Dewa Ayu Dewiasih . Dewi, Gusti Ayu Eka Tirta Dewi, Ni Putu Andepi Dewi, Ni Wayan Sri Cintya Dian Saputra Dr. Iyus Akhmad Haris,M.Pd . Ervina, Vika Firas Septian . Fridayana Yudiaatmaja Haris, Iyus Akhmad Hermaswari, Made Santhi I Gst Ayu Widi Astuti . I Gusti Ayu Artayani . I Gusti Putu Eka Narotama . I Kadek Rai Suwena I Komang Hendra Sudiadnyana ., I Komang Hendra Sudiadnyana I Nengah Suarmanayasa I Nyoman Bagus Tri Permana Putra . I Nyoman Sujana I Putu Gargita Wisnawa ., I Putu Gargita Wisnawa I Putu Wisman ., I Putu Wisman I Wayan Artawan ., I Wayan Artawan I Wayan Suwendra Ida Ayu Komang Widiarini ., Ida Ayu Komang Widiarini Intayani, Komang Trilia Irfan Hadi Ismayanti, Komang Kristina Italiani, Luh Jawak, Iklasni Rohayani Kadek Budi Ariyono . Kadek Suyadnya . Kariyani, Ni Nyoman Yuni Kd Sapta Pramudita ., Kd Sapta Pramudita Luh Gede Kusuma Dewi Luh Ria Rakhmadianty . Lulup Endah Tripalupi M. Rudi Irwansyah M.Erg. Drs. I Ketut Dunia . M.Pd Drs. Made Artana . M.Pd. Drs. I Made Nuridja . M.Pd. S.Pd. Luh Indrayani . Mahardika, I Gede Krisna Maharta, Gede Wahyu Maulida Oktaviana . Monica Tria Cahyani ., Monica Tria Cahyani Naswan Suharsono Ni Ketut Sudiantari ., Ni Ketut Sudiantari Ni Komang Ayu Lidyawati . Ni Komang Tri Utari Dewi . Ni Komang Yusika Trisna Dewi . Ni Luh Gede Tami Asri Giri . Ni Luh Julianti . Ni Luh Putu Lilik Nuriani . Ni Luh Wayan Desi Handayani . Ni Luh Yuliani ., Ni Luh Yuliani Ni Made Purdanti . Ni Made Tatsani Widi Arini ., Ni Made Tatsani Widi Arini Ni Made Vitri Udhiyani . Ni Putu Eka Kherismawati Ni Putu Firs Sayuni . Ni Putu Rita Arini Indiawati ., Ni Putu Rita Arini Indiawati Ni Putu Yuni Asmaradani . Ni Wayan Ayu Santi . Ni Wayan Eka Rahmayuni Septiarini . Ni Wayan Praptika Suwandi . Ningsih, Ni Kadek Vera Nyoman Trisna Herawati Pusata, Made Putra, Putu Adi Kristiana Putri Jaya, Ni Ketut Henny Oktavianti Putu Crisdandi ., Putu Crisdandi Putu Indah Rahmawati Putu Lina Mariani . Putu Sugiasih ., Putu Sugiasih Putu Teti Insani Tanaya ., Putu Teti Insani Tanaya Rahayu, Ni Komang Dwi Savitri Rohma, Antasya Ruhni, Zaedar Ruswita Dewi, Ida Ayu Putu Sarjana, Bagus sibarani, ika oftavia Suadnyani, Luh Putu Suantara, I Gusti Bagus Ari Setia Suarmawan, Kadek Ari Sucipta, Komang Yoga Ari Sujana, I Nyoman Suparmi, Ni Wayan Susanti, Ni Putu Winda Udayani, Putu Kartika Utami, Komang Sahita Wardiani, Ni Kadek Desi Wayan Cipta Widari, Komang Septia Tri Widiari, Komang Ayu Wijayanti, Ni Luh Ayu Ari Wiratnadi, I Putu Yakob, Noor Azudin Yeni Ardianti ., Yeni Ardianti