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EMPOWERMENT OF INDONESIAN STUDENTS THROUGH SCHOLARSHIP PROGRAM: IMPLEMENTATION OF TRIPLE BOTTOM LINE (TBL) CONCEPT IN COMMUNITY SERVICE Anantadjaya, Samuel PD; Nawangwulan, Irma M; Lahuddin, Abdul Haris; Wirakartakusumah, Aman; Zahirsjah, Rifa; Hadiati, Lia; Yuliawati, Minar
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 6 (2023): Volume 4 Nomor 6 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i6.21582

Abstract

Konsep Triple Bottom Line (TBL) atau 3BL yang terdiri dari People, Planet, dan Profit semakin mengemuka dalam diskusi mengenai dampak organisasi terhadap aspek sosial, lingkungan, dan ekonomi. Artikel ini mengupas unsur-unsur 3BL dan mengaitkannya dengan aspek sosial, lingkungan, dan ekonomi. Program beasiswa IPMI International Business School tahun ajaran 2023/2024 menunjukkan komitmen kuat dalam mendukung pendidikan tinggi di Indonesia. Program ini menunjukkan perhatian terhadap pengembangan sumber daya manusia yang berkualitas dengan memberikan kesempatan kepada sepuluh lulusan SMA. Hal ini juga merupakan langkah nyata untuk meningkatkan akses pendidikan bagi mereka yang berpotensi tinggi namun memiliki kendala keuangan. Program beasiswa ini sebagian besar diciptakan oleh Ibu Julie SutrisnoLaiskodat, anggota DPR, yang memberikan bantuan penting kepada calon mahasiswa yang memenuhi persyaratan administrasi. Keputusan ini akan menciptakan institusi pendidikan tinggi yang berkomitmen terhadap kualitas akademik dan mendorong perubahan dengan memberikan kesempatan yang sama kepada generasi muda untuk memasuki pendidikan tinggi. IPMI International Business School memberikan kontribusi positif yang dapat meningkatkan daya saing negara di tingkat global. Program ini dimaksudkan untuk membentuk pemimpin masa depan yang kompeten dan jujur.
Analysis of The Interrelationship Between Employee's Digital Skills, Digitalization in Human Resource Management and Organizational Performance Malini Lubis, Fatimah; Hegy Suryana, Alean Kistiani; Assery, Syeh; Lahuddin, Abdul Haris; Nurdiani, Tanti Widia
International Journal of Engineering, Science and Information Technology Vol 4, No 3 (2024)
Publisher : Department of Information Technology, Universitas Malikussaleh, Aceh Utara, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v4i3.526

Abstract

This study aims to provide knowledge about the influence of digital transformation, especially in the human resource management department, on organizational performance, especially in the hospitality industry. This study uses a combination of exploratory and descriptive approaches. This study collects data using structured observation and field surveys. The results of the study indicate that the hospitality industry is currently undergoing digital transformation in various departments and management requires support for digital mastery from all human resources working in the hospitality industry. Various skills and mastery of digital devices required by staff in the human resources department are communication skills, including the use of email, instant messaging applications, and applications in the selection and recruitment process. Other technological devices needed by hotel management are hotel management systems and office asset management. The advice given to hotel management is to provide training and certification for staff who work to address the existing skills gap. Another conclusion of this study is that employers view informational skills as complementary and not important during the employee selection process. The most sought-after position is a receptionist, which requires strong communication skills and efficient operational capabilities.
How Does Service Affect the Usage of Transportation in Indonesia: A Study Between Gojek, Grab, and Blue Bird Taxi Nawangwulan, Irma M; Anantadjaya, Samuel PD; Samuel, DC Ethan; Samuel, Daniella Christy Eryn; Lahuddin, Abdul Haris
Apollo: Journal of Tourism and Business Vol. 2 No. 3 (2024): September 2024
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/apollo.v2i3.367

Abstract

This paper examines the service marketing between three-most-popular private transportation in Indonesia which are Gojek, Grab and Blue Bird taxi. Not only will this paper discuss on the matter of service that performed by each company but also analyzed the positive outcomes and opinions about steps that needed to be taken immediately by each company. A comparison data will be performed to compare the service outcome from the customers which gotten from the primary data. The primary data contains of questionnaires that were distributed to the customers for each company. Needed to be taken into the account for each company that service marketing is one of the leading factors on how the brand image and performance of the company will be judged.
IPMI Institute Book Chapter Event on the AI Revolution as To Shape the Industries, Cities, and Education Lahuddin, Abdul Haris; Nawangwulan, Irma M; Anantadjaya, Samuel PD; Nurfadilah, Dety
Journal of Sustainable Community Development (JSCD) Vol. 7 No. 1 (2025): Journal of Sustainable Community Development
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v7i1.130

Abstract

The rapid advancement of artificial intelligence (AI) has revolutionized various aspects of human life, from transforming industries to reimagining cities and reshaping education systems. In term of the digital era, understanding the role of AI becomes crucial for harnessing its potential to drive innovation and create sustainable solutions for the challenges of the future. The book entitled “Artificial Intelligence Revolution: Shaping Industries, Cities, and Education in the Digital Era”, as the first book that IPMI is actually publishing, it provides a comprehensive exploration of AI's transformative power across these domains. It highlights real-world applications, discusses the societal and ethical implications, and offers insights into how AI can foster progress in diverse fields. In line with the book's theme, the AI Revolution and Meets Sustainability: Driving Impact in 2025, it serves as a platform to delve deeper into the ideas presented in the book. This event aims to connect academics, industry professionals, and policymakers to discuss the broader implications of AI and its practical applications. Through an engaging discussion and sharing session with esteemed guest speakers, the event will provide attendees with valuable insights and actionable strategies for leveraging AI in their respective fields.
Quality in the Music Applications: Case Study in Spotify, ITunes and JOOX Rachmat, Timotius Agus; Nawangwulan, Irma M; Anantadjaya, Samuel PD; Samuel, DC Ethan; Lahuddin, Abdul Haris; Samuel, Daniella Christy Eryn
International Journal of Business Studies Vol. 9 No. 2 (2025): International Journal of Business Studies
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/ijbs.v9i2.376

Abstract

In the several years, streaming services have been under the spotlight by disrupting traditional media consumption platforms. The music industry is one of the most heavily impacted by the existance of streaming services. The aim of this paper is to understand the customer’s expectation for a music application and how far that is being full filled. Through the SERVQUAL scale, the customer’s expectation and the perception of the applications’ services quality will be analysed and the perceived quality of music streaming platform, Spotify, and digital music platform, iTunes will be compared
Case studies on Marugame and IPMI Institute: To tackle on coaching performance Nawangwulan, Irma M; Anantadjaya, Samuel PD; Pratama, Sasotya; Lahuddin, Abdul Haris; Samuel, Daniella CE; Samuel, DC Ethan; Rachmat, Timotius Agus; Wahiddudin, Mohammad
Dedicated: Journal of Community Services (Pengabdian kepada Masyarakat) Vol 3, No 2 (2025): Dedicated: Journal of Community Services (Pengabdian kepada Masyarakat), Decembe
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/dedicated.v3i2.86428

Abstract

This case study explores the strategic and operational practices of Marugame Udon and IPMI Institute. By analyzing both organizations through the lenses of interaction management, problem-solving, decision-making, team development, and coaching performance, the study uncovers practical insights into effective organizational behavior across different industries. At Marugame, the emphasis on lean operations and team coordination plays a critical role in ensuring customer satisfaction and operational efficiency. Through real-time interaction management and standardized communication protocols, Marugame fosters a service-oriented culture where frontline staff are empowered to solve problems and make quick decisions. Leadership coaching is implemented at the store level to improve service performance and employee retention. In contrast, IPMI Institute emphasizes strategic decision-making and collaborative learning in academic and administrative settings. The coaching culture at IPMI Institute fosters professional growth, critical thinking, and emotional intelligence among both staff and students. The findings highlight that both organizations, while operating in different sectors, leverage similar core principles of organizational development. Interaction management and coaching serve as the backbone for efficient teamwork and agile decision-making. This comparative case analysis underscores the value of context-specific adaptations of these practices, reinforcing the need for tailored leadership approaches in hospitality and education sectors. AbstrakStudi kasus ini mengeksplorasi praktik strategis dan operasional Marugame Udon dan IPMI Institute. Dengan menganalisis kedua organisasi melalui sudut pandang manajemen interaksi, pemecahan masalah, pengambilan keputusan, pengembangan tim, dan kinerja pembinaan, studi ini mengungkap wawasan praktis tentang perilaku organisasi yang efektif di berbagai industri. Di Marugame, penekanan pada operasi ramping dan koordinasi tim memainkan peran penting dalam memastikan kepuasan pelanggan dan efisiensi operasional. Melalui manajemen interaksi waktu nyata dan protokol komunikasi standar, Marugame menumbuhkan budaya berorientasi layanan di mana staf garis depan diberdayakan untuk memecahkan masalah dan membuat keputusan cepat. Pembinaan kepemimpinan diterapkan di tingkat toko untuk meningkatkan kinerja layanan dan retensi karyawan. Budaya pembinaan di IPMI Institute mendorong pertumbuhan profesional, pemikiran kritis, dan kecerdasan emosional di antara staf dan mahasiswa. Temuan tersebut menyoroti bahwa kedua organisasi, meski beroperasi di sektor yang berbeda, memanfaatkan prinsip inti pengembangan organisasi yang serupa. Manajemen interaksi dan pembinaan berfungsi sebagai tulang punggung kerja tim yang efisien dan pengambilan keputusan yang tangkas. Lebih jauh, analisis kasus komparatif ini menggarisbawahi nilai adaptasi spesifik konteks dari praktik-praktik ini, yang memperkuat perlunya pendekatan kepemimpinan yang disesuaikan di sektor perhotelan dan pendidikan.Kata Kunci: kapasitas manajerial; kapasitas teknis; keterampilan akademik; pengembangan keterampilan hidup; tugas operasional; tugas strategis
The Research Workshop - Nvivo on IPMI Institute Anantadjaya, Samuel PD; Lahuddin, Abdul Haris; Nawangwulan, Irma M; Pratama, Sasotya; Yulita F Susanti; Amelia Naim Indrajaya; Zahirsjah, Cut Sjahrifa; Hariandja, Hari Ara; Samuel, DC Ethan; Samuel, Daniella CE; Oktavianis, Yusrika; McNerney, Brian
Salus Publica: Journal of Community Service Vol. 3 No. 2 (2025): August 2025
Publisher : CV. Media Digital Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58905/saluspublica.v3i2.454

Abstract

The workshop featured in The Research Workshop (Volume 12) at the IPMI Institute in June 11, 2025 is concerned with the application of NVivo for advanced qualitative data analysis in research. Participants are introduced to NVivo's main functions such as importation, organization, and coding of many forms of data including text documents, surveys, and audio and video material. The hands-on sessions of the workshop are focused on real applications such as coding scheme development, integration of categorical data, and advanced querying techniques for identifying and interpreting patterns. Modeled for researchers and faculty alike, the intention of the program is to create new ways to achieve efficient and rigorous analyses in qualitative research, geared toward the application of these methods in real-world situations across disciplines. The session will also provide an introduction to some of those new NVivo features that are AI-assisted and will discuss the opportunities to enhance the analysis process as well as some limitations.