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Work-Family Conflict Directions, Psychological Well-Being, and Performance in Public Sector Employees Julias Penata Utama; Fanny Martdianty
Annals of Human Resource Management Research Vol. 6 No. 3 (2026): September
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v6.n3.p131-144.2026

Abstract

Purpose: This study examines the direct and indirect effects of work-to-family conflict and family-to-work conflict on job performance through psychological well-being among employees of Statistics Indonesia. Methodology: A quantitative explanatory design with a cross-sectional self-report survey was employed. Data were collected from 333 civil servant employees of Statistics Indonesia from January to February 2026 and analyzed using Covariance-Based Structural Equation Modeling (CB-SEM) with LISREL 8.8. Results: Work-to-family conflict and family-to-work conflict had negative effects on psychological well-being, whereas psychological well-being had a positive effect on job performance. Family-to-work conflict negatively affects job performance. In contrast, work-to-family conflict had a positive direct effect on job performance, contrary to the hypothesized direction. Mediation analysis revealed that psychological well-being mediated both relationships. Competitive partial mediation was found in the work-to-family conflict–job performance relationship, whereas complementary partial mediation was found in the family-to-work conflict–job performance relationship. Conclusions: Psychological well-being is an important mechanism linking interrole conflict and job performance. The findings also confirm that work-to-family conflict and family-to-work conflict should be treated as distinct constructs. Limitations: This study is limited by its cross-sectional design, self-reported data, purposive sampling, and single organizational context. Contributions: This study extends the work-family conflict literature by applying the Conservation of Resources theory to a strategic public-sector institution. Public organizations should manage workload, psychological support, and family responsive work arrangements to sustain employee performance.
The Influence of Perceived Organizational Support on Employee Well-Being: The Mediating Roles of Work-Life Balance and Emotional Exhaustion among Correctional Officers Niken Desvita Sari; Fanny Martdianty
Ilomata International Journal of Management Vol. 7 No. 1 (2026): January 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i1.1867

Abstract

Correctional officers are required to work in an environment that is often characterized by high pressure and demanding situations, making psychological and emotional support in the workplace increasingly important. Recognizing this, this study aims to analyze the influence of perceived organizational support on employee well-being, focusing on the mediating role of work-life balance and emotional exhaustion. This study used a quantitative approach involving 314 correctional officers working in prisons, LPKAs, and detention centers under the authority of the DKI Jakarta Regional Office of the Ministry of Immigration and Corrections. Data was collected through the distribution of questionnaires, with the application of various analytical techniques, including feasibility tests, pilot tests, validity and reliability assessments, descriptive analysis, and measurement and structural model analysis. The results showed that perceived organizational support has a positive and significant effect on employee well-being, both directly and through the mediation of work-life balance and emotional exhaustion. Work-life balance proved to be a mediator that strengthens the relationship, where the higher the organizational support, the better work-life balance employees perceive. In contrast, emotional exhaustion acts as a negative mediator, where strong organizational support is able to reduce the level of emotional exhaustion, thus improving well-being. In conclusion, organizational support plays a crucial role in creating psychologically healthy working conditions, strengthening life balance, and reducing employees' emotional burden. The findings provide practical implications for human resource management in correctional settings to focus more on creating a supportive and well-being-oriented work climate for employees.