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Rancang Bangun Aplikasi Pengaduan Layanan Publik Sebagai Media Pengaduan Masyarakat Desa Pagarawan Berbasis Android Alzibar, Rafi; Josi, Ahmat; Putri, Vivin Mahat
Jurnal Teknologi Vol 26, No 1 (2026): April 2026
Publisher : Politeknik Negeri Lhokseumawe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30811/teknologi.v26i1.8441

Abstract

Public services that are still carried out manually in Pagarawan Village require people to come directly to the village office to submit complaints, which is considered inefficient in today's digital era. To address this issue, this study aims to design and develop an Android-based public service complaint application as a medium for the community to convey their aspirations digitally. The method used is the Prototype method, which includes the stages of requirements gathering, design, prototype evaluation, coding, testing, and system evaluation. System testing was carried out using Black Box testing involving the Pagarawan Village Office and the community as users. The test results showed that all main features, such as registration, login, complaints, report status monitoring, and data management by the admin, functioned properly and as needed. In addition, user satisfaction testing through User Acceptance Testing (UAT) resulted in a score of 84.32%, which falls into the “Very Good” category, indicating that the system is well-received by users and provides a satisfying user experience. This application is expected to become an effective digital innovation in improving the efficiency of complaint handling, accelerating follow-up on reports, and strengthening the quality of public services at the village level through the use of information technology.
RANCANG BANGUN SISTEM PERPUSTAKAAN DIGITAL CERDAS DENGAN DETEKSI LOKASI DAN MANAJEMEN POIN TERINTREGRASI Tegar Priyadi; Ahmat Josi; M. Hizbul Wathan
TEKNIMEDIA: Teknologi Informasi dan Multimedia Vol. 7 No. 1 (2026): June 2026
Publisher : Badan Penelitian dan Pengabdian Masyarakat (BP2M) STMIK Syaikh Zainuddin NW Anjani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46764/teknimedia.v7i1.335

Abstract

This study designed and developed a web-based intelligent digital library system aimed at overcoming low reading interest and library visits. This system allows users to access digital book collections for free within the library environment, as well as regulate access to digital books outside the library through a point system mechanism as an incentive and control mechanism. The Prototype method was used in the development of this system, which involved the stages of requirements gathering, rapid design, and prototype evaluation. Functional testing of the system was carried out using the Blackbox Testing method. The results of the implementation show that this system has succeeded in providing easy access to digital reading materials, motivating interest in reading through a point system obtained from attendance and reading activities, and facilitating data management for librarians. The location detection feature via WiFi IP ensures that free digital book access is only available within the library zone, while access outside the zone requires point redemption. It is hoped that this system can increase users' interest in reading by combining easy access to digital information and optimising library technology.