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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat TRAVERSE - Journal of Language and Applied Linguistics Easta Journal of Innovative Community Services Innovative: Journal Of Social Science Research Majority Science Journal Jurnal Akademisi Vokasi Jurnal Penelitian Terapan Mahasiswa Advances in Tourism Studies
Umul, Dewi Sartika
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Majority Science Journal

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Implementation of Regional Regulation No. 3 of 2017 Concerning Disability Groups in Hotels Around Labuan Bajo Berybe, Gregorius; Umul, Dewi Sartika; Hehanussa, Akib; Ine Dae, Yohana E.; Bessie, Polce Aryanto
MSJ : Majority Science Journal Vol. 2 No. 3 (2024): MSJ-AUGUST
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/msj.v2i3.213

Abstract

This study analyzes the tourism industry and the implementation of Regional Regulation (PERDA) No. 3 of 2017 concerning Disability Groups in Labuan Bajo, East Nusa Tenggara. Data collection methods include interviews, observations, and documentation, with primary data from interviews and secondary data from written references. The data includes qualitative information about obstacles in the implementation of PERDA and quantitative data on tourism statistics. The purposive sampling technique is used to select informants from various clusters, including the government and the hospitality industry. Data validation is carried out through triangulation of sources and techniques, while data analysis follows the Miles & Huberman method, which consists of data reduction, data presentation, and conclusion drawn. The results show that the West Manggarai local government has launched an awareness program to highlight the importance of employing workers from disability groups. These programs involve mass media, seminars, and workshops, as well as education and training for employers on hiring and supporting workers with disabilities. The implementation of PERDA No. 3 of 2017 concerning Disability Groups includes the development of disability-friendly job portals and internship programs. However, challenges remain, including infrastructure limitations, social stigma, and a lack of experts and training. Although one hotel employs workers with disabilities through an internship program, there are still many obstacles that need to be overcome to achieve optimal inclusion of workers with disabilities in the hospitality industry. Collaborative efforts from the government, the hospitality industry, and the wider community are needed to address these challenges.
Food Safety Assurance: Effect of Hygiene Sanitation practices on Quality Service and Tourist Satisfaction in Culinary Tourism Area of Kampung Ujung, Labuan Bajo Berybe, Gregorius Antariksa; Umul, Dewi Sartika; Dae, Yohana Etheldreda Ine
MSJ : Majority Science Journal Vol. 1 No. 3 (2023): MSJ-November
Publisher : PT. Hafasy Dwi Nawasena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61942/msj.v1i3.127

Abstract

The principle of Sanitation Hygiene is an important factor in the operation of food and drink services to ensure service quality from the perspective of hygiene and food safety. Culiner managers not only understand the principles of sanitary hygiene but also its application in its services. This study focused on two things, namely analyzing the effect of Sanitation and hygiene on Service Quality and Visitor Satisfaction in Kampung Ujung Culinary Tour, Labuan Bajo. This research is quantitative research with 100 tourists/visitors to Kampung Ujung Labuan Bajo culinary tourism, as research respondents. Data testing (Outer and Inner Model) using SEM PLS software version 4.0. The results of data processing research show that sanitation has a positive (path coefficient, 0.769) and significant (P-value 0.00) effect on service quality.  Hygiene has a positive effect (path coefficient, 0.183) but is not significant (P-value 0.052) on service quality. Service quality has a positive (path coefficient, 0.860) and significant (P-value 0.00) effect on satisfaction. Sanitation has a positive (path coefficient, 0.661) and significant (P-value 0.00) effect on satisfaction through service quality. Hygiene has a positive effect (path coefficient 0.158) but not significant (P-value 0.048) on satisfaction through service quality. Based on the results of the study, cleanliness, especially sanitation of culinary areas, needs to be improved. The higher or better the sanitation of Kampung Ujung Culinary Tourism, the higher the quality of service shown and affects the level of satisfaction of tourists who visit and vice versa.
Co-Authors Agus Wahyudi Akib Hehanussa Andriano Calrinto Mami Antariksa Berybe, Gregorius Berybe, Gregorius Duman, Marianus Elisabet Oktaviani Hanggu Etheldreda Ine Dae , Yohana Febrianti, Marta Lince Firman, Ignasius Gantur, Virgilius Andiapama Gracedelia Jeannywelasny Ngasa Gregorius Antariksa Berybe Hersanius Kurnia Peong I Wayan Resen Ine Dae, Yohana E. Karya, I Wayan Sidha Laurensius Sandrio Lumenta, Daniel FX. Martina, Claudia Dwi Mbu, Agustina Ratna MD, Novita Masi Dari Tani Nail, Maria Nanung, Fatima Polce Aryanto Bessie Sufitrianingsih, I’in Suhardi, Rosliana Wellalangi, Maria Beatrix Rahinart Yohana Etheldreda Ine Dae Yohanes Paulus Hanny Wadhi Yulianus Janur