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Sikap Konsumen dan Kinerja Atribut Produk Mobile Banking (Studi Pengguna Mobile Banking di Kota Surabaya) Andry Herawati; Sarwani; Indrarini DG
Jurnal Ilmiah Administrasi Bisnis dan Inovasi Vol 5 No 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS DR SOETOMO SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25139/jiabi.v5i2.4298

Abstract

Mobile Banking is a form of banking information system service, which may be the best solution for busy customers. Regarding the number of customer complaints related to mobile banking applications, it is important to conduct this research to analyze which attributes influence customer attitudes towards the use of mobile banking services, and how the performance of banking attributes mobile. The research method used is a quantitative descriptive approach. The sampling technique used is simple random sampling, obtained from 100 respondents using mobile banking services. The data analysis method uses Fishbein's multi-attribute model and importance-performance analysis (IPA). The results of the study show that consumer attitudes towards the attributes of mobile banking are positive, with a value of 218.81. The performance of Mobile Banking attributes is analyzed by the Importance Performance Analysis, showing the results that the attributes that need to be prioritized to improve their performance are the attributes that are included in quadrant I (Main Priority): Mobile Banking website and ease of operation of Mobile Banking during transactions.
Analysis of the Quality of Gerobak Cinta Services in Handling Stunting Rates in Larantuka District, East Flores Regency Adolfina Gerans , Magdalena; Mustofa, Amirul; Sarwani
Publikauma : Jurnal Administrasi Publik Universitas Medan Area Vol. 11 No. 2 (2023): PUBLIKAUMA, DESEMBER 2023
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/publika.v11i2.10361

Abstract

This research aims to analyze the service quality of Gerobak Cinta and its impact on stunting rates in Larantuka District, East Flores Regency. The method used in this research is qualitative. Research data was obtained through observations of the running of the Gerobak Cinta program, interviews with related integrated service post cadres, and submission of documents at the health center and the East Flores District Health Service. The research results show that the Gerobak Cinta supplementary food program implemented in East Flores Regency is considered high quality. The quality of service in this program results in better fulfillment of community nutrition from the supplemental food program. Ultimately, this program reduced the stunting rate significantly based on the previous year's stunting data. This research implies that the Gerobak Cinta supplementary food program needs to be increased evenly in all sub-districts in East Flores Regency. Stunting will be as low as possible if this program can be expanded and its quality improved.
DETERMINAN PENGGUNAAN INFORMASI AKUNTANSI PADA USAHA MIKRO KECIL DAN MENENGAH (UMKM) SE KALIMANTAN SELATAN Safrida, Lili; Sarwani; Nordiansyah, M.
JWM (JURNAL WAWASAN MANAJEMEN) Vol. 12 No. 1 (2024)
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jwm.v12i1.268

Abstract

The purpose of this research was to analyze the effect of business scale, business age, education, accounting training, and MSMEs perception about accounting on the use of accounting information in South Kalimantan Province MSMEs. This research used quantitative methos. The population in this research were South Kalimantan Province MSMEs listed on Department of Cooperatives, Micro Enterprises and Manpower of South Kalimantan Province in 2022. The sample method used was convenience sampling. Sample in this research was determined by slovin’s formulas and the total of sample was 86 MSMEs. The source of data used was primary data, data analysis techniques using multiple linear regressian analysis which were processed by SPSS 26 version. Based on the result of this research indicated that accounting training had an effect on the use of accounting information. Meanwhile the business scale, business age, education, and MSMEs perception about accounting had no effect on the use of accounting information.
Mengungkap realitas penghapusan piutang kedaluwarsa terhadap pajak bumi dan bangunan perdesaan dan perkotaan di Kabupaten Tanah Bumbu Yuyun Yuniar; Sarwani; Novika Rosari
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 6 No. 2 (2023): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v6i2.3874

Abstract

This research aims to analyze the mechanism for writing off expired rural and urban land and building tax receivables in relation to available regulations, and the factors behind writing off expired rural and urban land and building tax receivables. The research method uses descriptive qualitative methods with a phenomenological approach. The research object was the Regional Work Unit, namely the Tanah Bumbu Regency Regional Revenue Agency, while the sample used a purposive sampling technique of 20 informants who came from the government's internal Regional and External Revenue Agency as well as elements of the village and community. The results of the research show that the Regional Revenue Agency of Tanah Bumbu Regency implemented the write-off of expired receivables for Rural and Urban Land and Building Tax to update receivables data aimed at fulfilling the accurate presentation of tax receivables data in reliable financial reports. The implication of the research is that regulations related to the mechanism for writing off expired receivables against PBB P2 will be used as a basis for guidance for other regional governments in implementing procedures for writing off expired receivables against PBB P2 to improve regional tax receivables data which is still considered waste data.
SOSIAL CAPITAL BONDING DALAM PENGEMBANGAN EKOWISATA DI KABUPATEN GUNUNGKIDUL PROVINSI DI YOGYAKARTA Sarwani; Dwi Indah Kartika; Samsul Arifin
VISIONER : Jurnal Pemerintahan Daerah di Indonesia Vol 16 No 2 (2024): Visioner: Jurnal Pemerintahan Daerah di Indonesia
Publisher : Alqaprint Jatinangor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jv.v16i2.1049

Abstract

Modal sosial merupakan sekumpulan norma-norma informal yang dimiliki bersama di antara anggota kelompok yang saling terhubung, dilandaskan pada kepercayaan, norma, dan jaringan sosial. Dengan kata lain, modal sosial merupakan suatu potensi kemampuan yang berasal dari kepercayaan yang terdapat dalam suatu masyarakat. Penelitian ini mencoba menghubungkan antara modal sosial yang dimiliki masyarakat lokal dan membentuk ikatan sosial yang solid bisa dimanfaatkan dalam konsep pengembangan dan pembangunan ekowisata di Desa Wisata Nglanggeran, Kabupaten Gunungkidul. Untuk itu, dirumuskan pertanyaan dalam penelitian mengenai bagaimana keterlibatan masyarakat lokal dalam pengembangan ekowisata di daerahnya sendiri dengan memanfaatkan dan mengeksplorasi modal sosial yang dimiliki. Selain itu, bagaimana pemerintah daerah menangkap peluang pengembangan ekowisata dengan memromosikan ikatan modal sosial yang dimiliki masyarakat di daerah tersebut. Teknik pengumpulan data menggunakan purposive sampling Masyarakat lokal sebagai aktor utama yang mengetahui secara pasti mengenai modal sosial dan ikatan sosial akan dipilih secara acak. Hal ini juga dilakukan dalam menunjuk wisatawan sebagai informan yang akan diwawancara. Focused Group Discussion dilakukan dalam pengumpulan data dan informasi di Kantor Dinas Pariwisata. Wawancara mendalam digunakan dalam pengumpulan data primer. Data sekunder dikumpulkan dengan pengamatan atau observasi di lokasi. Analisis data dilakukan dengan teknik triangulasi yang bertujuan untuk cross-check bukti, memberikan gambaran lengkap, dan meningkatkan validitas data. Simpulan penelitian ini berimplikasi pada meningkatnya kualitas kepemimpinan dan manajemen organisasi khususnya aspek kelembagaan atau jaringan sosial yang mengelola dan mengembangkan potensi ekowisata. Dalam aspek lingkungan, adalah meningkatkan kepedulian dan kesadaran akan kebersihan lingkungan dan menjaga kelestarian alam. Sementara, dalam hal aspek penguatan sosial adalah meningkatkan partisipasi masyarakat dalam pengemabngan ekowisata membangun kualitas komunikasi antar jaringan sosial yang berhubungan dalam pelayanan pariwisata di Desa Wisata Nglanggeran. Penguatan aspek ekonomi melalui peningkatan keterlibatan dan Kerjasama antar jaringan khususnya masyarakat pemilik homestay dengan pengelola Gunung Api Purba Nglanggeran. Selain itu, keberlanjutan tata Kelola pelayanan ekowisata dilakukan dengan memperkuat dimensi modal sosial seperti kewajiban moral dan norma-norma, kepercayaan dan nilai-nilai sosia, dan interaksi antar jaringan stakeholder ekowisata di Nglanggeran.
TANTANGAN PENDIDIKAN AGAMA ISLAM DI ERA GLOBALISASI Sarwani; Mu’tamirudin; Samsul Arifin; Sabaruddin
VISIONER : Jurnal Pemerintahan Daerah di Indonesia Vol 16 No 3 (2024): Visioner: Jurnal Pemerintahan Daerah di Indonesia
Publisher : Alqaprint Jatinangor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jv.v16i3.1216

Abstract

Bangsa Indonesia saat ini masih terus dihadapkan pada krisis multidimensial . Dari hasil berbagai kajian disiplin dan pendekatan, tampaknya ada kesamaan pandangan bahwa segala macam krisis itu berpangkal dari krisis akhlaq atau moral baik langsung maupun tidak langsung. Konstribusi pendidikian Islam dalam konteks ini adalah pada pembangunan mentalitas manusia yang merupakan produknya. Sebagai agen perubahan sosial, pendidikan Islam yang berada dalam atmosfir modernisasi dan globalisasi dewasa ini dituntut untuk mampu memainkan perannya secara dinamis dan proaktif. Kehadirannya diharapkan mampu membawa perubahan dan kontribusi yang berarti bagi perbaikan umat Islam, baik pada tataran intelektual teoritis maupun praktis. Globalisasi berpandangan bahwa dunia didominasi oleh perekonomian dan munculnya hegemoni pasar dunia kapitalis dan ideologi neoliberal yang menopangnya. Untuk mengimbangi derasnya arus globalisasi perlu dikembangkan dan ditanamkan karakter nasionalisme guna menghadapi dampak negatif dari arus globalisasi. Untuk mengantisipasi berbagai tantangan di era ini maka pembelajaran agama Islam di Sekolah maupun di Perguruan Tinggi harus ditunjukkan kontribusinya.
Implementation IMPLEMENTATION OF PERFORMANCE AUDIT BY THE REGIONAL INSPECTORATE AS AN INSTRUMENT FOR EVALUATION OF DEVELOPMENT PROGRAMS IN PUNCAK JAYA REGENCY, PAPUA Kelina Yoman; Fedianty Augustinah; Aris Sunarya; Sarwani
Journal of Governance and Public Administration Vol. 2 No. 3 (2025): Juni
Publisher : Yayasan Nuraini Ibrahim Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70248/jogapa.v2i3.2857

Abstract

Performance audit is one of the important instruments in internal government supervision which plays a role in assessing the extent to which the effectiveness, efficiency, and economy of a regional development program can be achieved. This study aims to describe the implementation of performance audits by the Regional Inspectorate of Puncak Jaya Regency as an evaluation tool for the implementation of regional development programs. Using a descriptive qualitative approach with a case study method, this research was carried out in Puncak Jaya Regency, Central Papua, by involving the auditor of the Regional Inspectorate, the head of OPD, and the technical implementer of the program as the main informant. Data was collected through in-depth interviews, participatory observations, and documentation studies on performance audit reports and the realization of development programs from 2022 to 2023. The results of the study show that although the implementation of performance audits is not fully optimal, its function has made a real contribution in identifying structural and technical problems in development programs, such as inconsistencies in activity outputs, inefficiency in budget use, and weaknesses in reporting and internal control systems. Of the 12 OPDs audited, 47 findings were found that indicated the need to reformulate performance indicators, improve human resource competence, and improve the supervision system. However, the limited number of certified auditors, the unavailability of a digital audit system, and weak coordination across OPDs are still obstacles to the implementation of effective performance audits.This study recommends that the Regional Government of Puncak Jaya Regency strengthen the function of the Inspectorate through the development of technical regulations, capacity building of risk-based auditors, and strengthening an integrated supervision system. With a structured performance audit and supported by regional political commitments, it is hoped that development in the 3T region can be more measurable, accountable, and on target.
Empowerment of Civil Servants In Improving The Quality of Public Services In Southwest Papua Province Anace Kambu; Dian Ferriswara; Sarwani
Jembatan Hukum : Kajian ilmu Hukum, Sosial dan Administrasi Negara Vol. 2 No. 3 (2025): September : Jembatan Hukum : Kajian ilmu Hukum, Sosial dan Administrasi Negara
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/jembatan.v2i3.2246

Abstract

This study examines the empowerment of civil servants and its contribution to improving the quality of public services in Southwest Papua Province, with particular focus on the Human Resources Development Personnel Agency (BKPSDM: Badan Kepegawaian Pengembangan Sumber Daya Manusia). The research employs a qualitative descriptive approach to capture and analyze empowerment practices as well as their supporting and inhibiting factors. Data collection was carried out through interviews, observations, and documentation, involving key informants such as the Head of BKPSDM and relevant staff members. The data were analyzed using the interactive model of Miles, Huberman, and Saldana, which consists of three stages: data condensation, data display, and conclusion drawing/verification. The findings reveal that empowerment practices at BKPSDM encompass structured recruitment policies for both Indigenous Papuans (OAP) and non-OAPs, systematic career development, provision of education and training programs, and implementation of fair compensation mechanisms. These initiatives are aimed at enhancing civil servants’ competencies, professionalism, motivation, and accountability, ultimately contributing to better service delivery to the public. Supporting factors identified include the existence of strong regulatory frameworks, leadership commitment, competency-based training opportunities, high internal motivation, and the establishment of a collaborative work culture. On the other hand, several inhibiting factors persist, such as limited and unequal access to training, inadequate infrastructure, frequent changes in regulations, discriminatory practices, and low levels of digital literacy among some employees. The study concludes that civil servant empowerment represents a strategic pathway to building a professional, accountable, and responsive state apparatus capable of delivering high-quality public services. To strengthen these efforts, recommendations highlight the importance of expanding training access, improving digital skills, ensuring infrastructure readiness, and maintaining inclusive and transparent policies. By addressing these challenges, civil servant empowerment can be optimized to achieve sustainable improvements in public service performance across Southwest Papua Province.
The Influence The Influence Of Brand Ambassador Jennifer Coppen And Influencer Marketing On The Purchase Decision Of Facetology Skincare Products In Gen Z Consumers Vivi Puspitasari Wamer; Fedianty Augustinah; Andry Herawati; Sarwani
International Journal of Education, Vocational and Social Science Vol. 4 No. 03 (2025): June - August, International Journal of Education, Vocational and Social Scien
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijevss.v4i03.2200

Abstract

The main focus of this study is directed to uncover the understanding of the influence of Brand Ambassador Jennifer Coppen and Influencer Marketing on the Purchase Decision of Facetology skincare products in Generation Z consumers. user. This research was carried out using a quantitative pattern based on descriptive tendencies and oriented towards cause-effect relationships. A sample of 96 respondents from Gen Z was obtained through non-probability sampling techniques and collected through an online questionnaire. Testing of the validity and internal stability of the instrument was carried out, then the results obtained were used as the basis for multiple linear regression exploration using the SPSS vehicle. The results of the data exploration imply that the Brand Ambassador and Influencer Marketing variables make a significant positive contribution to the formulation of purchase decisions, both individually and simultaneously. The determination coefficient (R²) recorded at 0.710 indicates that 71% of the dynamics of purchasing decisions can be reconstructed from the fluctuations of the two independent variables. Between the two, Influencer Marketing occupies the dominant position in terms of influence. These findings reaffirm the relevance of a planned, segmentation-based digital promotion strategy to reach Gen Z—a generation known for being responsive to technological innovation as well as social media-based content consumption.
PERAN BADAN KESATUAN BANGSA DAN POLITIK DALAM MENANGANI PENYEBARAN PAHAM RADIKALISME DI PROVINSI SULAWESI TENGAH Sarwani; Samsul Arifin; Mu’tamirudin; Sabaruddin; Cantika Yokalina Boka
VISIONER : Jurnal Pemerintahan Daerah di Indonesia Vol 17 No 1 (2025): Visioner: Jurnal Pemerintahan Daerah di Indonesia
Publisher : Alqaprint Jatinangor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jv.v17i1.1369

Abstract

Radikalisme merupakan paham yang menginginkan radikal dengan cara kekerasan dan ekstremisme, yang menjadi ancaman serius terhadap perubahan persatuan dan kesatuan bangsa. Provinsi Sulawesi Tengah merupakan salah satu wilayah yang rentan terhadap penyebaran paham radikalisme, terutama dengan keberadaan kelompok teroris seperti Mujahidin Indonesia Timur (MIT). Penelitian ini bertujuan untuk mengetahui peran Badan Kesatuan Bangsa dan Politik (Kesbangpol) Provinsi Sulawesi Tengah dalam menangani penyebaran paham radikalisme, dengan mengidentifikasi faktor-faktor penghambat, serta upaya yang dilakukan untuk mengatasi hambatan tersebut. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan jenis deskriptif. Teknik pengumpulan data dilakukan melalui wawancara mendalam, observasi, dan dokumentasi terhadap informan yang relevan. Teori yang digunakan dalam penelitian ini adalah teori peran oleh Horoepoetri dan Santosa (2003), yang mencakup lima dimensi peran: sebagai kebijakan, strategi, alat komunikasi, alat penyelesaian sengketa, dan terapi. Hasil penelitian menunjukkan bahwa Badan Kesbangpol Provinsi Sulawesi Tengah telah berpartisipasi aktif dalam merancang dan melaksanakan kebijakan deradikalisasi, melakukan sosialisasi dan edukasi tentang bahaya radikalisme, serta berkoordinasi dengan aparat keamanan dan masyarakat tokoh. Namun, terdapat kendala seperti keterbatasan anggaran, kurangnya pemahaman masyarakat, serta penyebaran ideologi radikal melalui media sosial dan pendidikan non-formal. Untuk mengatasi hambatan tersebut, Badan Kesbangpol meningkatkan kerja sama lintas sektoral dan memberdayakan masyarakatlokal dalam menciptakan ketahanan ideologi. Penelitian ini menyimpulkan bahwa peran Badan Kesbangpol sangat krusial dalam mencegah dan menangani penyebaran paham radikalisme di Provinsi Sulawesi Tengah melalui pendekatan yang komprehensif dan kolaboratif.