Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Breakthroughs in Informatics, Networking, Algorithms, Research, and Yield (BINARY)

AUDIT TATA KELOLA TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK COBIT 5 (STUDI KASUS : DINAS PARIWISATA KABUPATEN LOMBOK TENGAH) Miftahul Jannah; AHMAD FATONI DWI PUTRA; Syahrani Lonang
Breakthroughs In Informatics, Networking, Algorithms, Research, And Yield (BINARY) Vol. 1 No. 1 (2025): Genesis of Innovation in Informatics and Networking
Publisher : Breakthroughs In Informatics, Networking, Algorithms, Research, And Yield (BINARY)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perkembangan teknologi informasi (TI) yang pesat telah menjadikan TI sebagai faktor penting dalam mendukung operasional dan strategi organisasi, termasuk dalam sektor pemerintahan. Dinas Pariwisata Kabupaten Lombok Tengah memanfaatkan teknologi informasi untuk mengelola promosi digital melalui sistem informasi dan website resmi. Namun, belum optimalnya tata kelola TI serta masih manualnya proses audit menjadi hambatan dalam mendukung efektivitas promosi daerah dan peningkatan pelayanan publik. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan studi kasus pada bidang Promosi & Pemasaran (PP) di Dinas Pariwisata Kabupaten Lombok Tengah. Kerangka kerja yang digunakan adalah COBIT 5, dengan fokus pada tiga domain utama yaitu APO (Align, Plan, and Organize), DSS (Deliver, Service, and Support), dan MEA (Monitor, Evaluate, and Assess). Tujuan penelitian ini adalah mengevaluasi kapabilitas proses tata kelola TI serta memberikan rekomendasi perbaikan. Hasil penelitian menunjukkan bahwa tingkat kapabilitas proses tata kelola TI secara umum berada pada Level 1.3, dengan gap sebesar 1.7 untuk mencapai target Level 3. Dari ketiga domain yang dianalisis, hanya APO01 yang mencapai Level 2, sedangkan DSS03 dan MEA01 masih berada di Level 1. Rekomendasi yang diberikan meliputi penyusunan dokumen kebijakan formal, penerapan sistem pencatatan insiden, pelatihan teknis bagi SDM, serta penguatan kerja sama dengan vendor melalui kontrak dan indikator kinerja. Secara umum, tata kelola TI di Dinas Pariwisata telah berjalan namun belum sepenuhnya terdokumentasi dan distandarisasi. Peningkatan kapabilitas perlu difokuskan pada aspek dokumentasi, monitoring, serta pengembangan kapasitas SDM untuk mencapai tata kelola yang optimal dan berkelanjutan.
Assessing the Quality of a University SIM Website Through Equivalent Partitioning and System Usability Scale Puspita Rini; Syahrani Lonang; Nuraqilla Waidha Bintang Grendis
Breakthroughs In Informatics, Networking, Algorithms, Research, And Yield (BINARY) Vol. 1 No. 2 (2025): Frontiers of Intelligent Computing and Secure Systems
Publisher : Breakthroughs In Informatics, Networking, Algorithms, Research, And Yield (BINARY)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The System Information Management (SIM) website of Universitas Qamarul Huda Badaruddin BAGU serves as a digital platform designed to support academic and administrative services. This study aims to evaluate the quality of the website by combining functional testing using the Equivalent Partitioning technique and usability assessment through the System Usability Scale (SUS). Functional testing was performed on key features such as the login page, digital library (DILA), user profile, SISKA academic module, and e-money services. The results indicated that the login feature functioned as expected, while several weaknesses were identified in other modules, including the absence of input restrictions in DILA, incomplete validation in profile forms, and insufficient error handling in SISKA and e-money transactions. The usability evaluation involved 80 respondents from various study programs who completed the SUS questionnaire. The analysis yielded an average score of 46.91, corresponding to Grade D, which reflects low usability. While users appreciated the website’s visual appearance and the ease of checking payments via e-money, concerns were raised regarding navigation, error handling, and the effectiveness of learning support features. Overall, the findings suggest that although the MIS website fulfills its basic functions, significant improvements are needed in terms of input validation, interface design, and user experience. This research contributes practical insights for enhancing the reliability and usability of university information systems and provides a foundation for future development aimed at creating more efficient and user-friendly platforms.