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All Journal Jurnal Reviu Akuntansi dan Keuangan Jurnal Teknik ITS TELKOMNIKA (Telecommunication Computing Electronics and Control) Jurnal Teknosains Indigenous: Jurnal Ilmiah Psikologi Jurnal Informatika Upgris Media Penelitian Pendidikan : Jurnal Penelitian dalam Bidang Pendidikan dan Pengajaran JITEK (Jurnal Ilmiah Teknosains) Seminar Nasional Teknologi Informasi Komunikasi dan Industri Jurnal Analisis Bisnis Ekonomi SISFO Journal of Robotics and Control (JRC) ILKOMNIKA: Journal of Computer Science and Applied Informatics ICIT (Innovative Creative and Information Technology) Journal Patria : Jurnal Pengabdian Kepada Masyarakat Bulletin of Computer Science Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Economic Reviews Journal Jurnal Rekayasa Sipil (e-journal) Jurnal Pemberdayaan Masyarakat Sewagati Jurnal Pengabdian Masyarakat Nian Tana JIPETIK:Jurnal Ilmiah Penelitian Teknologi Informasi & Komputer Jurnal Analisis Bisnis Ekonomi
Arif Wibisono
Departemen Sistem Informasi, Institut Teknologi Sepuluh Nopember
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Mechanical Engineering Public Health Social Sciences Transportation Veterinary Other

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Journal : ILKOMNIKA: Journal of Computer Science and Applied Informatics

 1 
Controlling Shadow IT to Ensure Data Quality in Organizations Nurkholis, Lalu Muhammad Dzuu Mirrotin; Wibisono, Arif
ILKOMNIKA Vol 7 No 1 (2025): Volume 7, Number 1, April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/ilkomnika.v7i1.713

Abstract

In the increasingly complex digital era, Shadow IT refers to using software, applications, or technology services without formal approval from an organization’s IT department. While it offers flexibility and fosters innovation, Shadow IT poses significant risks to data quality, potentially disrupting decision-making processes and organizational operations. This study adopts a case study approach involving multiple organizations to explore practical strategies for controlling Shadow IT to maintain data quality. Through qualitative analysis, including in-depth interviews and observations, the research identifies four key control mechanisms: incentivizing accurate reporting, ensuring data validity by relying on trustworthy sources, fostering collaborative inspections to enhance accuracy, and implementing structured policies to guide the responsible use of Shadow IT. The study also highlights two critical challenges in controlling Shadow IT: high relational trust between supervisors and subordinates and the advanced competence of staff. Although these factors may enhance efficiency, they can weaken oversight, ultimately compromising data quality. This research contributes to the information systems literature by proposing mechanisms to control Shadow IT and identifying factors undermining such control efforts.
Understanding The Impact of Shadow IT Usage on Perceived Dependency to Identify Key Risk Factors For Organization Nasution, Angel Anggina; Wibisono, Arif
ILKOMNIKA Vol 7 No 1 (2025): Volume 7, Number 1, April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/ilkomnika.v7i1.714

Abstract

The widespread adoption of Shadow IT, which refers to the use of applications and systems without explicit IT department approval, has become a critical concern. This concern is supported by 69% of tech executives, identifying it as a top issue in SaaS adoption, and 65% of remote workers regularly using unauthorized IT solutions. While Shadow IT can enhance productivity, it raises significant risks through perceived dependency, potentially leading to increased operational costs, data breaches, and compliance violations. Despite extensive research on Shadow IT’s security implications, a critical gap exists in understanding its relationship with perceived dependency and subsequent organizational risks. This study explores this relationship using a qualitative case study approach, collecting data through interviews and organizational observations. The data are analyzed using open coding methods and interpreted through the Work System Theory (WST) to examine interactions between work system elements. The findings reveal four forms of perceived dependency: process efficiency, employee cognition, data quality, and absence of dependency. Based on these findings, the key risk factors organizations need to consider are dependency on process efficiency and the cognitive dependency of employees. These insights provide organizations with evidence-based strategies for mitigating the negative impacts of Shadow IT-related dependencies while maintaining operational efficiency.
Co-Authors Abdul Rochman, Nur Hidayat Abdul Rokhim Achmad Buchori Adelya Rizki Asmedianti Adi Cipta Airlangga Adi Kurniawan Ahmad Aunul Bari Hayiz Aini, Yumna Nur Aisyah Rahmawati Alfiana, Nur Algracevian Andrea Gibran Syahrial Alifio Rahmanqa Amalia, Shinta Amna Shifia Nisafani Ananta Ulisa Sitepu, Evi Andhika Prasandy Rachman Andre Parvian Aristio Anggi Yhurinda Perdana Putri Anna Shifia Nisafani Anwar Maulana, Ahmad Nurul Arinda Bagus Wicaksono Asmara, Sang Norma Lintang Az-Zahra, Farah Helga Azhar, Amril Azizah Rachmawati Baasith, Darywan Damar Bayu Timur Aji Daffa, Bariqi Raihan Daniel Oranova Siahaan Dimas Khoirul Habib Dwi Kusuma, Ressa Laurencya Eko Noerhayati Eko Retno Mulyaningrum Erma Suryani Erma Suryani Evi Ananta Ulisa Sitepu Faisal Isflah Huda Faizal Mahananto Fath, Hamzah Febrianti, Nur Aida Frella Dwi Rusanda Geulis Enes Wahyuning Tiyas Hafizudin Wirawan Harto Nuroso Hascaria Budi Prasetiyo Ika Menarianti, Ika Ika Nurkasanah Irsya‘Adah Jessica Patricia Halim Khoirum Maulana Ishaq Lailatul Nabilah Indah Cahyani Lelly Kusirawati Lifta Kaumala Febriyanti Lilik Ariyanto Litafira Syahadiyanti M. Ammar Fauzan M. Yusuf Sulaiman Mahendrawathi ER Muchammad Fahmi Zamroni Mudjahidin Muhammad Afrizal Firmansah Muhammad Endy Harjono Muhammad Septama Prasetya Muhammad, Ghifary Nasution, Angel Anggina Nugroho Budhisantosa Nurfatikha, Rih Prajna Nurkasanah, Ika Nurkholis, Lalu Muhammad Dzuu Mirrotin Nuzulia Rachma Permata Sari Raffly Andico Devara Rahmanqa, Alifio Ramadina, Raysa Farah Mumtaz Raras Tyasnurita Regita Cahyani Salsabilla Renaldi Dwi Setiawan Rindu Puspita Wibawa Rivanna Citraning Rachmawati, Rivanna Citraning Rizka Wakhiddatus Sholikah Rully Agus Hendrawan Saifurrahman, Anas Supandi Syaiful Fuadi Sylvi Amalia Annisa Tatik Tatik Thesa Adelia Kusuma Tony Dwi Susanto Umar Abdul Aziz Vino Julys Pramudito Wibisono, khairunnisa Arif Fajar Wijayanto . wijayanto wijayanto WIJAYANTO WIJAYANTO Yoyon Putra, Arya Tigor Yulia Frasetia Ningsih