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Pemberdayaan Ibu - Ibu PKK Dalam Rangka Peningkatan Keretampilan Yang Bernilai Ekonomi Dikelurahan Serua Indah, Tangerang Selatan Fauziah Septiani; Kenny Astria; Sairin
Jurnal Lokabmas Kreatif : Loyalitas Kreatifitas Abdi Masyarakat Kreatif Vol. 5 No. 2 (2024): Juli 2024
Publisher : Universitas Pamulang

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Pengabdian Kepada Masyarakat, tujuan yang ingin dicapai adalah untuk menjalankan salah satu tugas utama dari Perguruan Tinggi. Selain itu, dengan melakukan kegiatan tersebut, diharapkan dapat Pengabdian kepada masyarakat ini diharapkan memberikan peluang kepadaanggota PKK di Kelurahan Serua Indah untuk berdialog dengan ahli terkait dalam upayameningkatkan keterampilan ekonomi di Kelurahan Serua Indah, Tangerang Selatan.Tujuan dari Kegiatan Pengabdian Kepada Masyarakat ini ialah untuk menjalankan salah satu tugas inti perguruan tinggi dan tujuannya adalah memberikan gambaran mengenai strategiyang dapat digunakan dalam usaha memetakan pengetahuan yang ada di sekitar Lingkungan Kelurahan Serua Indah. Di samping itu, diharapkan bahwa dengan melibatkan diri dalam pelayanan kepada masyarakat, perguruan tinggi diharapkan dapat memberikan sumbangan yang signifikan dalam mengembangkan dan menerapkan pengetahuan kepada lingkungan sekitarKelurahan Serua Indah. Kami mengunjungi langsung lokasi PKM di Lingkungan Sekitar Kelurahan Serua Indah dalam pelaksanaan metode kegiatan ini. Dalam pengabdian kepada masyarakat, kita dapat mendapatkan pemahaman tentang jenis keahlian yang biasanya diinginkan oleh perusahaan. Diharapkan bahwa ilmu yang diperoleh dalam Pengabdian Kepada Masyarakat kali ini akan memberikan motivasi baru bagi para dosen untuk mengembangkan diri mereka sendiri, memberikan pengarahan, menyampaikan materi, dan memberikan motivasi kepada generasi muda di lingkungan kampus, keluarga, dan masyarakat secara menyeluruh.

Barriers to Financial Inclusion in Indonesia: A Mixed-Methods Study on Low-Income Households Lili Sularmi; Fauziah Septiani; Vidya Amalia Rismanty
JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Vol. 10 No. 1 (2023): JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) NOVEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jkbm.v10i1.10469

Lack of trust in financial institutions is a multi-layered issue shaped by individual experiences, community narratives, systemic factors, and the broader social and cultural milieu. It poses a significant barrier to financial inclusion, as trust is the foundation upon which all financial transactions are built. This study provides an in-depth analysis of the factors affecting financial inclusion among low-income households in Indonesia. Employing a mixed-methods approach, the research combines quantitative data from 241 res-pondents with qualitative insights gathered through in-depth interviews. The study finds that education level is significantly correlated with financial inclusion, confirming its critical role as an individual-level factor. Additionally, while geographic proximity to financial institutions does not guarantee higher financial inclu-sion, other accessibility issues such as complex banking procedures and unreliable internet connectivity act as barriers. Cultural norms and lack of trust in financial institutions also emerge as significant hindrances. The findings call for a multifaceted approach to improve financial inclusion, emphasizing the importance of education, refinement of service accessibility, and building community trust.

Pendampingan Jiwa Kewirausahaan dan Daya Saing bagi Perantau/Urban di Jakarta Bogor Depok dan Bekasi Fauziah Septiani; Nurmin Arianto; RR Renny Anggraini
Jurnal Pengabdian Tangerang Selatan [JURANTAS] Vol. 1 No. 3 (2023): [November-Februari] Jurnal Pengabdian Tangerang Selatan: JURANTAS
Publisher : LAP4B

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58174/jrt.v1i3.38

Perantau adalah salah satu komunitas sosial yang ada di masyarakat Jabodetabek. Pergerakan paguyuban ini dapat ditingkatkan lagi dengan memberikan pendampingan berupa pelatihan dan penambahan pengembangan kapasitas keahliah dalam bidang sumber daya manusia. Salah satu pendampingan yang dapat dilakukan adalah dengan memberikan pelatihan seputar Jiwa kewirausahaan dan Daya Saing. Dengan adanya pengetahuan dan wawasan keterampilan yang memadai kelak menjadi bekal untuk dapat bermetamorfosis menjadi pribadi mandiri yang tidak hanya dapat berguna bagi dirinya, namun juga mampu memberikan kemaslahatan bagi masyarakat dan alam semesta selepas dari kehidupan di Paguyuban Perantau Jabodetabek. Kegiatan pengabdian kepada masyarakat berfokus pada Pendampingan Jiwa Kewirausahaan dan Daya Saing bagi Perantau / Urban di Jakarta Bogor Depok dan Bekasi. Pelatihan ini sangat bermanfaat sesuai dengan hasil diskusi akhir dari para peserta.

Pengaruh Pelatihan dan Pengembangan Karir terhadap Kinerja Karyawan pada PT. Singgar Mulia di Jakarta Selatan Ahmad Fachrudin; Fauziah Septiani
Jurnal Intelek Dan Cendikiawan Nusantara Vol. 3 No. 02 (2026): APRIL - MEI 2026
Publisher : PT. Intelek Cendikiawan Nusantara

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Penelitian ini bertujuan untuk mengetahui pengaruh pelatihan dan pengembangan karir terhadap kinerja karyawan pada PT. Singgar Mulia di Jakarta Selatan. Metode penelitian yang digunakan adalah metode kuantitatif dengan pendekatan asosiatif. Populasi dalam penelitian ini adalah seluruh karyawan PT. Singgar Mulia yang berjumlah 60 orang, dengan teknik sampling menggunakan probability sampling sehingga seluruh populasi dijadikan sampel penelitian. Teknik analisis data yang digunakan meliputi uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda, koefisien korelasi, koefisien determinasi, uji t, dan uji F. Hasil penelitian menunjukkan bahwa pelatihan dan pengembangan karir berpengaruh positif dan signifikan terhadap kinerja karyawan. Persamaan regresi yang diperoleh yaitu Y = 0,564 + 0,112X1 + 0,871X2. Nilai koefisien determinasi sebesar 83,1% menunjukkan bahwa pelatihan dan pengembangan karir mampu menjelaskan pengaruh terhadap kinerja karyawan sebesar 83,1%, sedangkan sisanya 16,9% dipengaruhi oleh faktor lain di luar penelitian. Hasil uji t menunjukkan bahwa pelatihan memiliki nilai thitung sebesar 10,130 > ttabel 2,001 dan pengembangan karir memiliki nilai thitung sebesar 16,685 > ttabel 2,001. Selain itu, hasil uji F menunjukkan nilai fhitung sebesar 139,705 > ftabel 2,77. Dengan demikian, dapat disimpulkan bahwa pelatihan dan pengembangan karir secara parsial maupun simultan berpengaruh positif dan signifikan terhadap kinerja karyawan pada PT. Singgar Mulia

Pengaruh Kegiatan Promosi Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen Menggunakan Jasa Pengiriman Pada J&T Express Cabang Graha Raya Serpong Kota Tangerang Selatan Ahmadi Muhaimin As; Fauziah Septiani
Jurnal Manajemen & Pendidikan [JUMANDIK] Vol 3 No 1 (2024): Jurnal Manajemen dan Pendidikan
Publisher : LAP4B

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58174/jmp.Volume:3.No:1.2024.62.Hal:11-20

Abstract. The aim of this research is to determine the influence of promotional activities and service quality on consumer purchasing decisions in using delivery services at the J&T Express Graha Raya Serpong Branch, South Tangerang City. The method used is quantitative. The sampling technique used the Slovin formula and a sample of 99 respondents was obtained. Data analysis uses validity tests, reliability tests, classical assumption tests, regression analysis, correlation coefficients, coefficients of determination and hypothesis testing. The results of this research are that promotional activities have a significant effect on purchasing decisions, this is proven by hypothesis testing, obtained t count > t table or (9.543 > 1.985). Service quality has a significant effect on purchasing decisions, this is proven by hypothesis testing, obtained t count > t table or (8.824 > 1.985). Promotional activities and service quality simultaneously have a significant effect on purchasing decisions with the regression equation Y = 7.153 + 0.442X1 + 0.391X2. The correlation coefficient value is 0.787 or has a strong level of relationship with determination of 62.0% while the remaining 38.0% is influenced by other factors. Hypothesis testing obtained a calculated F value > F table or (78.337 > 2.700).

Marketing Agility and Innovation: Boosting Performance in the Used Car Market Anah Furyanah; Iis Noviyanti; Fauziah Septiani
MIX: JURNAL ILMIAH MANAJEMEN Vol. 16 No. 2 (2026): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2026.v16i2.011

Objectives: Marketing agility has become a critical capability within firms classified as small and medium-sized enterprises (SMEs) to sustain marketing performance within increasingly dynamic and competitive markets. Within the context of Indonesia’s pre-owned car industry, the present research examines the intervening role of marketing innovation in explaining how marketing agility influences marketing performance.Methodology: A quantitative approach was employed using survey data collected from 289 used car SMEs operating in the Jabodetabek region. Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to analyze the data, with the model specified at both the first-order and second-order levels.Findings: The empirical results reveal that marketing agility exerts a significant positive influence on both marketing innovation and marketing performance. In addition, the findings indicate that marketing innovation partially mediates the relationship between marketing agility and marketing performance, suggesting that marketing agility influences performance both directly and indirectly through marketing innovation. At the dimensional level, proactiveness, responsiveness, and speed exhibit significant indirect effects on marketing performance through marketing innovation, whereas flexibility does not demonstrate a significant effect. Moreover, market turbulence is found not to moderate the relationships among marketing agility, marketing innovation, and marketing performance.Conclusion: The results emphasize the crucial role of marketing agility and marketing innovation in enhancing marketing performance under relatively stable market conditions.

ANALISIS PSYCHOLOGICAL SAFETY CLEANING SERVICE OFFICER PADA ERA FIESTA PROPERTY KABUPATEN TANGERANG Deo Resta Putra; Fauziah Septiani
Bhinneka Multidisiplin Journal Vol. 3 No. 2 (2026): Bhinneka Multidisiplin Journal
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/bmj.v3i2.103

Success: This study analyzed the level of psychological safety among Cleaning Service Officers (CSOs) at Era Fiesta Property. The CSO unit plays a vital role but is vulnerable to a low sense of psychological safety due to its hierarchical position. Using qualitative methods through in-depth interviews with 12 informants, this study measured four key indicators: courage to speak up, tolerance for mistakes, self-disclosure, and a sense of being valued within the team. The primary objective was to understand how the work climate influences staff's courage in reporting problems and making efficiency suggestions. The results showed that the company successfully built a positive psychological safety climate through an educational management approach and strong team solidarity. Senior employees had a high level of confidence to innovate and report errors without fear due to the support of their superiors. However, challenges were encountered among new employees, who tended to hold back due to feelings of embarrassment. In conclusion, the strategy of humanizing employees has been effective for long-standing staff, but the company needs to increase inclusivity in the new employee orientation process to accelerate the development of psychological safety.

Analisis Arus Kas Metode Pembayaran Digital Melalui Qris Pada Toko Jempol Badminton Cikoleang Muhamad Arif Nugraha; Fauziah Septiani
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 4 No. 7 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v4i7.11598

Toko Jempol Badminton Cikoleang is a business specializing in the retail sale of badminton equipment and racket maintenance services in the Cikoleang area of West Java. Founded in 2010 by Mr. Eko, the store aims to meet the local community’s needs for badminton. The store sells a variety of high-quality products such as rackets, shuttlecocks, shoes, sportswear, and badminton accessories from well-known brands. In addition to selling merchandise, Toko Jempol also provides racket maintenance (stringing) services and rents out indoor and outdoor badminton courts. This study was conducted to analyze the impact of implementing QRIS (Quick Response Code Indonesian Standard) on the business’s cash flow. The method used was a qualitative case study with data collection through in-depth interviews and analysis of the store’s financial documents. The research findings show that the use of QRIS has a significant positive impact. This digital payment system has successfully increased the number of transactions and accelerated cash flow into the store. The convenience of cashless transactions makes customers feel more comfortable and encourages them to make more purchases. However, the study also found that the store still needs to pay attention to two important issues: the QRIS transaction fees charged by service providers and the security of digital transactions. Overall, the implementation of QRIS has proven effective in supporting the growth of Toko Jempol Badminton Cikoleang. To achieve greater efficiency and profitability, the store is advised to conduct regular evaluations of QRIS costs and security risks and to continue educating its customers.

Pengaruh Kegiatan Promosi Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen Menggunakan Jasa Pengiriman Pada J&T Express Cabang Graha Raya Serpong Kota Tangerang Selatan Ahmadi Muhaimin As; Fauziah Septiani
Jurnal Manajemen & Pendidikan [JUMANDIK] Vol 3 No 1 (2024): Jurnal Manajemen dan Pendidikan
Publisher : LAP4B

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58174/jmp.Volume:3.No:1.2024.62.Hal:11-20

Abstract. The aim of this research is to determine the influence of promotional activities and service quality on consumer purchasing decisions in using delivery services at the J&T Express Graha Raya Serpong Branch, South Tangerang City. The method used is quantitative. The sampling technique used the Slovin formula and a sample of 99 respondents was obtained. Data analysis uses validity tests, reliability tests, classical assumption tests, regression analysis, correlation coefficients, coefficients of determination and hypothesis testing. The results of this research are that promotional activities have a significant effect on purchasing decisions, this is proven by hypothesis testing, obtained t count > t table or (9.543 > 1.985). Service quality has a significant effect on purchasing decisions, this is proven by hypothesis testing, obtained t count > t table or (8.824 > 1.985). Promotional activities and service quality simultaneously have a significant effect on purchasing decisions with the regression equation Y = 7.153 + 0.442X1 + 0.391X2. The correlation coefficient value is 0.787 or has a strong level of relationship with determination of 62.0% while the remaining 38.0% is influenced by other factors. Hypothesis testing obtained a calculated F value > F table or (78.337 > 2.700).

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