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All Journal Telematika Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Bianglala Informatika : Jurnal Komputer dan Informatika Akademi Bina Sarana Informatika Yogyakarta Indonesian Journal on Software Engineering (IJSE) Jurnal Khatulistiwa Informatika Paradigma JITK (Jurnal Ilmu Pengetahuan dan Komputer) EVOLUSI : Jurnal Sains dan Manajemen Jurnal Teknologi Informasi dan Terapan (J-TIT) Journal of Information Systems and Informatics Indonesian Journal of Business Intelligence (IJUBI) Jurnal Abdimas Indonesia : Jurnal Abdimas Indonesia Wasana Nyata JUSTIAN - Jurnal Sistem Informasi Akuntansi Indonesian Journal of Networking and Security - IJNS SPEED - Sentra Penelitian Engineering dan Edukasi Informatics and Computer Engineering Journal Jurnal Pengabdian Masyarakat Bangsa WASANA NYATA Kesejahteraan Bersama : Jurnal Pengabdian dan Keberlanjutan Masyarakat Jurnal Komtika (Komputasi dan Informatika)
Candra Agustina
Universitas Bina Sarana Informatika
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The Role of Facilitating Conditions and Social Influence in Users’ Behavioral Intention to Use Digital Tourism Information Systems Candra Agustina; Eka Rahmawati
Journal of Information System and Informatics Vol 8 No 4 (2026): August
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i4.1750

Abstract

Digital tourism information systems have changed how travelers search for information and plan their trips. However, user acceptance still varies, especially in areas with limited internet access. This study examines the factors that influence users’ intention to use digital tourism information systems, focusing on facilitating conditions, social influence, perceived usefulness, and perceived ease of use. A digital survey was conducted with 144 students enrolled in information technology-related higher education programs, aged 17–21 years, who had more than three years of experience using digital tourism information systems. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that facilitating conditions have the strongest effect on behavioral intention, followed by social influence. In contrast, perceived usefulness and perceived ease of use do not have significant effects. These findings show a context-specific pattern in technology adoption, where facilitating conditions and social influence are more important for the respondents in this study. However, the findings should be interpreted within the context of this homogeneous sample of young, digitally experienced students and should not be generalized to all digital tourism users. The results also suggest that the importance of technology adoption factors may differ depending on user characteristics and the context of system use. This study measures behavioral intention, not actual or continued system use.
Co-Authors - Amik BSI Yogyakarta, Gunawan Budi S ., Supriyanta Akhmad Syukron Angga Ardiansyah Budi Al Amin Budi Al Amin Dehant Mahendra H Denny Irawan Denny Irawan eka rahmawati Eka Rahmawati Eka Rahmawati F Febiyanti Farikhin Farikhin Galih Setiawan Nurohim Galih Setiawan Nurohim Gunawan Budi Sulistyo Hani Yulia Rachma Haryanto, Wawan Hendri Hermawan Adinugraha Heribertus Ary Setyadi Irawan, Denny Laily, Isnaini Mufidatul Maryani, Ina Nani Purwati Permata, Afifta Ilham Pribadi, Denny Purwanto Purwanto Rousyati, Rousyati Sardiarinto Sardiarinto Sola Gracia Deo Andrew Sri Mulyani Supriyanta Tri Wahyudi - AMIK BSI Yogyakarta Tri Wahyudi - AMIK BSI Yogyakarta Tristanti, Vriska wahyu Vadlya Maarif Vriska wahyu Tristanti Wahyu Setyo Prabowo Wawan Haryanto Wawan Nugroho Zainal Muttaqin