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All Journal AdBispreneur JURNAL INTEGRASI Jurnal Inovasi Bisnis (Inovbiz) JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS JOURNAL OF APPLIED ACCOUNTING AND TAXATION JOURNAL OF APPLIED BUSINESS ADMINISTRATION Jurnal Ilmiah Akuntansi dan Finansial Indonesia Bahtera Inovasi Jurnal Pengabdian Inovasi dan Teknologi Kepada Masyarakat Aplikasi Administrasi: Media Analisa Masalah Administrasi VALUTA Jurnal Administrasi Bisnis, Manajemen dan Ekonomi

Shinta Wahyu Hati

Politeknik Negeri Batam

Author-ID : 2471246

Arts Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

Published : 17 Documents Claim Missing Document

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PERBANDINGAN KINERJA PASAR PADA BISNIS RETAIL DI PASAR TRADISIONAL SEBELUM DAN SESUDAH KEBERADAAN ALFAMART DAN INDOMARET DI KECAMATAN BATAM KOTA KOTA BATAM Shinta Wahyu Hati; Chandra Novita
AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan Vol 3, No 1 (2018): AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausa
Publisher : Departemen Ilmu Administrasi Bisnis, Fakultas Ilmu Sosial dan Ilmu Politik, UNPAD

ABSTRACTThis study aims to determine the average ratio of market performance in traditional retail business before and after the presence of modern retail Alfamart and Indomaret in Batam Kota subdistrict which is spread in three villages, namely Baloi Permai Village, Belian Village and Teluk Tering Village. The sampling technique used in this research is purposive and accidental sampling with questionnaires obtained from 42 respondents. This study using analysis of paired sample t-test. The output of the paired sample t-test showed a response to hypotheses derived from each of the variables studied. Values obtained for before and after sales turnover tcount is equal to 2.398. Values obtained for before and after profit tcount is equal to 2.380. Values obtained for before and after working hours -tcount is equal to -7.879. The results of each tcount then be compared with ttabel where it is known that tcount each variable > ttabel and significance/P-Value <0,05 so that H0 rejected and Ha accepted. These three variables showed significant results that indicate that the presence of Alfamart/Indomaret give the average change impacts on market performance in Batam City District.ABSTRAK Penelitian ini bertujuan untuk mengetahui perbandingan rata-rata kinerja pasar pada usaha ritel tradisional sebelum dan sesudah hadirnya ritel modern Alfamart dan Indomaret di daerah Kecamatan Batam Kota yang menyebar di tiga kelurahan, yaitu Kelurahan Baloi Permai, Kelurahan Belian dan Kelurahan Teluk Tering. Teknik sampling yang digunakan dalam penelitian ini adalah purposive dan accidental sampling dengan kuesioner yang diperoleh dari 42 responden. Penelitian ini menggunakan analisis paired sample t-test. Hasil output dari paired sample t-test menunjukkan jawaban dari hipotesis yang diambil terkait masing-masing variabel yang diteliti. Nilai yang diperoleh untuk thitung omset penjualan sebelum dan sesudah adalah sebesar 2,398. Nilai yang diperoleh untuk thitung laba sebelum dan sesudah adalah sebesar 2,380. Nilai yang diperoleh untuk -thitung jam kerja sebelum dan sesudah adalah sebesar -7,879. Hasil dari masing-masing nilai thitung kemudian akan dibandingkan dengan ttabel dimana diketahui bahwa nilai thitung masing-masing variabel > ttabel dan signifikansi/P-Value < 0,05 sehingga H0 ditolak dan Ha diterima. Ketiga variabel menunjukkan hasil yang signifikan yang menunjukkan bahwa keberadaan Alfamart/Indomaret memberikan dampak perubahan rata-rata pada kinerja pasar di Kecamatan

ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS LAYANAN OJEK ONLINE (WAKJEK) DI KOTA BATAM Yovan Sawir Saputra; Shinta Wahyu Hati
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 1 No 1 (2017): Journal of Applied Business Administration - Maret 2017
Publisher : Politeknik Negeri Batam

This study aims to measure the level of customer satisfaction with the quality of their online service (Wakjek) in Batam city. Primary data obtained by spreading the questionnaires to consumers using Random Sampling techniques with the total sample as many as 100 respondents. The data were analyzed using descriptive statistics. Consumer satisfaction against the dimensions of quality is described in the diagram of the Importance-Performance Analysis (IPA). IPA charts indicate that service dimension items scattered on the four quadrants, namely 15 items on A quadrant which is a top priority, 7 items in quadrant B that should be preserved, the next 7 items in quadrant C which is a low priority, as well as 12 items in quadrant D is an item that is considered less important. Research results exposed that the satisfaction of services provided by taxi online Wakjek has shown the good results it can be seen from the level of conformity that is indicated by the variable Y i.e. satisfaction service. On the attributes of the performance of the average value of the variable Y indicates the number of attributes exists while 4.77 hopes the average value of the variable Y shows numbers 3.62. This means that service satisfaction felt by customers of their online Wakjek have been able to meet the expectations of their customers online Wakjek itself but there are still some items that must be repaired

ANALISIS RESIKO KESELAMATAN DAN KESEHATAN KERJA (K3) DENGAN MENGGUNAKAN METODE HAZARD AND OPERABILITY STUDY (HAZOP) PADA BAGIAN HYDROTEST MANUAL DI PT. CLADTEK BI METAL MANUFACTURING Suci Oktavia Dwi Ningsih; Shinta Wahyu Hati
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 3 No 1 (2019): Journal of Applied Business Administration - Maret 2019
Publisher : Politeknik Negeri Batam

Penelitian ini mengenai Analisis Resiko Keselamatan dan Kesehatan Kerja (K3) dengan Metode Hazard and Operability Study (HAZOP) penelitian bertujuan untuk mengidentifikasi potensi bahaya menggunakan Job Safety Analysis (JSA), penilaian risiko, pengendalian risiko, dan pemantauan dan evaluasi. Penelitian ini dilakukan di PT. Cladtek Bi-Metal Manufacturing, data dalam penelitian ini diperoleh melalui pengamatan secara langsung, dokumentasi, serta wawancara dengan tujuh orang informan yaitu: HSE Manager, Staff HSE, Safety Officer dan empat orang pekerja Hydrotest Manual. Metode penelitian ini menggunakan metode deskriptif kualitatif. Langkah dalam melakukan analisis data yaitu mengetahui urutan proses produksi, mengidentifikasi potensi bahaya, mengetahui analisis potensi bahaya dengan Job Safety Analysis (JSA), penilaian resiko, pengendalian resiko, pemantauan dan evaluasi, analisis dan pembahasan, dan penarikan kesimpulan.Hasil penelitian menunjukkan PT. Cladtek pada bagian Hydrotest Manual terdapat potensi bahaya dengan rata-rata bahaya resiko sedang, JSA dapat menurunkan resiko kecelakaan kerja, potensi kecelakaan kerja jarang terjadi, dapat mengendalikan resiko dimasa yang akan datang, pemantauan dan evaluasi baik.

DESIGN OF STANDARD OPERATING PROCEDURES (SOP) AND IMPLEMENTATION AT PT BSP Prila Anjani; Shinta Wahyu Hati
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 5 No 1 (2021): Journal of Applied Business Administration - Maret 2021
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v5i1.2198

This study aims to design a Standard Operating Procedure (SOP) for shipping companies in PT Bintan Samudra Pacific. The administration is an instruction that becomes an important factor in the success of a shipping company to control transportation operations. PT BSP which requires a Standard Operating Procedure (SOP) flow which is expected to be a reference and guide in conducting administrative activities that can facilitate the management of data related to the division of marketing administration, personnel administration, and financial administration. The method used in the design of SOPs is made by summarizing and analyzing several data obtained from data collection and evaluating business processes that have been carried out. From this research, SOP administration in shipping, marketing, personnel, and financial administration can be used as a guide in data management integrated.

Calculation of Liquidity, Solvency and Profitability Ratio in Manufacturing Company Rally Ferry Agusta; Shinta Wahyu Hati
Journal of Applied Accounting and Taxation Vol 3 No 2 (2018): Journal of Applied Accounting and Taxation (JAAT)
Publisher : Pusat P2M Politeknik Negeri Batam

This research discuss the calculation of liquidity, solvency and profitability ratios. The liquidity ratio is the ratio that describes the company's ability to meet short-term liabilities, solvency ratio is the ratio that describes the company's ability to meet long-term obligations and the profitability ratio is the ratio that measures the company's ability to generate profits. The aim of this final project is to find out the company's financial condition. The collection of data was used secondary techniques of data in the form of statement of financial position and income statement. The method of analysis used on this study is descriptive analysis method is done by creating a picture and interpret the data relating to fact, circumstances, variable and ongoing events at the time of study. The results obtained after performing the calculation of liquidity, solvency and profitability ratios is the condition of the company based on the liquidity and solvency ratios is in proper and healthy, meanwhile the company is in bad condition based on profitability ratio’s view.

Analisa Kepuasan Pelanggan Bandar Udara Hang Nadim Batam Rusda Irawati; Aditya Wirangga; Shinta Wahyu Hati
JURNAL INTEGRASI Vol 4 No 2 (2012): Jurnal Integrasi - Oktober 2012
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar

Performance measurement of airport BP Batam as the only airport in Batam, comprehensively and continuously need to continue to do so that the parties can know the condition of the Airport management achievement of its performance, evaluate and subsequently a chance to take a strategic decision as well as operational in order to create improved service and performance improvements in the future.The purpose and objective of this research are: (1) To know the influence of the quality of the service for customers satisfaction at the airport Hang Nadim Batam, (2) to know the levels of customers satisfaction at the airport Hang Nadim Batam. From the results of data processing using regression analysis , get the conclusion that, the biggest impact on customer satisfaction is derived from dimension Reliability, Assurance, Tangible, Emphaty and Responsiveness. The influence of service quality on customer satisfaction was at 48 %, and other factors beyond the quality of the service, an influential amounting to 52 %. There is a direct relationship between significant variable quality of service with customer satisfaction, on average 77% declare satisfied, with the sequence of service quality is responsivenes ( 85 % ) , tangible ( 80 % ) , reliability ( 80 % ) , assurance ( 78 % ), and empaty ( 73 % ). Generally average the satisfaction of passengers and users bandara Hang Nadim , was in the category of 3 ( quite satisfied ). Interval in this category is at the level of 0.75 to 0.99

Manajemen Persediaan dan Layout Gudang di Teknik Perawatan Pesawat Udara Politeknik Negeri Batam dalam Tinjauan Project-Based Learning Sugeng Riadi; Fandy Bestario Harlan; Riri Zelmiyanti; Shinta Wahyu Hati; Adhitomo Wirawan
Jurnal Ilmiah Akuntansi dan Finansial Indonesia Vol 5 No 1 (2021): Jurnal Ilmiah Akuntansi dan Finansial Indonesia
Publisher : Prodi Akuntansi FE Universitas Maritim Raja Ali Haji

Pencatatan persediaan menjadi sangat penting bagi perusahaan atau institusi untuk mengetahui keluar masuk barang atau persediaan. Tujuan penelitian ini adalah untuk memberikan perbaikan manajemen persediaan dan memberikan rancangan layout gudang di Teknik Perawatan Pesawat Udara (TPPU) Politeknik Negeri Batam dengan tinjauan Project-Based Learning. Penelitian ini merupakan applied research dengan pendekatan deskriptif eksploratif. Penelitian merupakan penerapan project-based learning dengan matakuliah Akuntansi Keuangan Dasar II dan Pergudangaan & Persediaan antara Program Studi Akuntansi Manajerial dan Logistik & Perdagangan Internasional. Hasil penelitian ini berisi hasil perbaikan manajemen persediaan (update stock opname dan pencatatan), rancangan material request form, issue request list, inventory stock card dan rancangan layout gudang.

ANALISIS KUALITAS PRODUK KAOS DENGAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) PADA CV. CUSTOMINDO KREASI MANDIRI BATAM Shinta Wahyu Hati; Ira Listiani Riswana Okta
Inovbiz: Jurnal Inovasi Bisnis Vol 6, No 2 (2018)
Publisher : Politeknik Negeri Bengkalis

Penelitian ini bertujuan untuk mengetahui dan menganalisa kualitas produk kaos yang menggunakan metode Quality Function Deployment dengan melakukan penilaian berdasarkan kebutuhan pembeli atau pelanggan. Dalam hal ini ada beberapa dimensi variable yang dapat meningkatkan kualitas produk, seperti kinerja, kesesuaian dengan spesifikasi, fitur, kesan kualitas dan kemampuan melayani. Dengan menggunakan metode Quality Function Deployment, maka perusahaan (CV. Customindo Kreasi Mandiri Batam) dapat mengetahui hal-hal yang perlu ditingkatkan berdasarkan kebutuhan dari pembeli atau pelanggan. Dari hasil metode Quality Function Deployment, menunjukkan bahwa perlu ditingkatkannya produk dikirim sesuai pesanan, menggunakan kualitas bahan yang, nyaman saat dipakai, cepat tanggap, adanya garansi, penyelesaian produk, sablon yang tidak mudah luntur, informasi tentang produk yang jelas, bahan yang tidak melar, update dengan tren terbaru, bahan yang menyerap keringat, inovasi produk, packaging yang aman, dan harga yang terjangkau.

EFEKTIVITAS PELATIHAN TERHADAP PENGEMBANGAN TECHNICAL SKILL KARYAWAN BAGIAN PRODUKSI PT. MCDERMOTT INDONESIA DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING Shinta Wahyu Hati; Ryza Dwi Mayasari
JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS Vol 7 No 1 (2019): Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis - Juli 2019
Publisher : Politeknik Negeri Batam

The purpose of this study is to desccribe and analyse the effectivity of training method for employee technical skill development that has given by PT McDermott Indonesia. This research type is explanatory research. This training method has given and used to measuring how far the technical skill has develop as long as the employee working at PT McDermott Indonesia. As for some of the measurement tools used by the training program at PT. McDermott Indonesia is evaluation (Assessment). This research using the method of path analysis conducted in the Department of Craft Training Centre PT. McDermott Indonesia amounting 115 respondents using a Purposive Sampling technique. Data collected directly by questionnaire, interviewed and observation at PT. McDermott Indonesia. The results showed the influence of effectiveness on the job training towards job satisfaction is 29.3% (sig 0.001 < 0.05); off the job training partially effect significantly to job satisfaction is 45.5% (sig 0000 < 0.05); effectiveness on the job training to the development of technical skill partially has no affect significant way and values of 7.6% (sig 0393 > 0.05); the effectiveness of off the job training towards the development of technical skill partially significantly influential amounted to 19.1% (sig 0047 < 0.05); on the job training, off the job training and job satisfaction simultaneously effect significantly towards the development of technical skills amounted to 46.4% (sig 0000 < 0.05).

ANALISIS PENGARUH LOGISTICS SERVICE QUALITY TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN PADA PERUSAHAN LOGISTIK JALUR NUGRAHA EKAKURIR (JNE) Shinta Wahyu Hati; Aisyah Juliati
JURNAL AKUNTANSI, EKONOMI dan MANAJEMEN BISNIS Vol 7 No 2 (2019): Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis - Desember 2019
Publisher : Politeknik Negeri Batam

Perkembangan e-commerce yang semakin pesat di Indonesia diikuti secara positif dengan banyaknya jasa penyedia logistik. Ujung tombak dalam e-commerce adalah jasa penyedia logistik itu sendiri yang mempunyai peranan penting dalam perkembangan suatu e-commerce. Para penyedia jasa logistik harus sangat memperhatikan kualitas atas jasa penyedia logistik yang diberikan karena aspek ini langsung akan berdampak pada rasa kepuasan dan tingkat loyalitas pelanggan. Untuk dapat mengukur tingkat kepuasan dari pelanggan perlu dilakukan agar mampu meningkatkan seberapa jauh kualitas pelayanan guna menciptakan loyalitas pelanggan. Penelitian ini bertujuan untuk mengetahui pengaruh Logistics Service Quality terhadap kepuasan dan loyalitas pelanggan. Metode penelitian menggunakan pendekatan metode kuantitatif. Penelitian ini menggunakan data primer yang berbentuk kuesioner. Penarikan sampel penelitian menggunakan metode purposive sampling yang mendapat 113 sampel dari mahasiswa/i wilayah Batam. Teknik penarikan sampel dengan kriteria mahasiswa/i yang mempunyai online shopping dan berada dilingkup jurusan manajemen bisnis. Teknik pengolahan data menggunakan PLSSEM (Partial Least Square-Structural Equation Model). Hasil penelitian ini konsisten dengan penelitian sebelumnya, yang menyatakan bahwa Logistics Service Quality berpengaruh positif dan signifikan terhadap tingkat kepuasan pelanggan dalam penggunaan layanan jasa. Logistics Service Quality berpengaruh positif dan signifikan terhadap tingkat loyalitas pelanggan. Kepuasan pelanggan berpengaruh positif dan signifikan terhadap tingkat loyalitas pelanggan

Co-Authors Adhitomo Wirawan Aditya Wirangga Aisyah Juliati Alif Fikri Andi Erna Mulyana Angel Aurora Aprilia Prastiana Putri Aryani Aryani Assyfa Naysila Atiqotun Nisa Ayu Puspitasari Chandra Novita Desi Rahmaningtias Desi Ratna Sari Dian Mulyaningtyas Dwi Kartikasari Fandy Bestario Harlan Hajan Hidayat Hendrawan, Bambang Ira Listiani Riswana Okta Jessica Olifia Larasati Othanindyah Mia Syafrina Muhamad Yusuf Setiawan Muhammad Zainuddin Nuzuly Fikri Pandu Agussa Putra Prila Anjani Rahmat Hidayat Raja Fillandini Rally Ferry Agusta Riri Zelmiyanti rusda irawati Ryza Dwi Mayasari Shafira Mallouhi El Arisni Sri Zuliarni Suci Oktavia Dwi Ningsih Sugeng Riadi Sutra Intan Wahyu Ningrum Handayani Yovan Sawir Saputra Yulinda

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