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Roziana Ainul Hidayati
Universitas Muhammadiyah Gresik
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Journal : AkMen JURNAL ILMIAH

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ANALISIS DAMPAK RANGKAP JABATAN DI PT. POS INDONESIA MALANG Rahmaditha, Nisabella Fitria; Roziana Ainul Hidayati
AkMen JURNAL ILMIAH Vol. 20 No. 3 (2023): AkMen JURNAL ILMIAH
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/akmen.v20i3.4385

Abstract

PT Pos Indonesia, a leading postal and courier service company, faces ongoing challenges due to the impact of dual roles on employee performance. Research at PT Pos Indonesia Malang identified that dual roles caused a significant decline in performance. Through qualitative methods and interviews with the HR Manager & Secretarial Manager, as well as the Retail Sales & Outlet Services Manager and Branch Operations Manager, the research illustrated the complexity of managing in- and out-of-office responsibilities that led to suboptimal performance. The results highlight the need for appropriate solutions to improve overall employee performance at PT Pos Indonesia. By focusing on task delegation, new employee recruitment, and judicious mutation, the company can overcome the impact of dual roles and improve efficiency and productivity. In conclusion, the suggested solutions can be the foundation for a more effective strategy in managing dual roles in the work environment of PT Pos Indonesia.
Co-Authors Abdurrahman Faris Indriya Himawan Afkar, Miftachul Agnesia Yuli Widhiastuti Alfiana Marfuatus Sholichah Alif Sulthon Basyari Amallia Dicanuary Abhellina Andi Rahmad Rahim Anita Handayani Anwar Hariyono Asep Saefulloh Azifah, Niswatul Basyari, Alif Sulthon Cahyadi, Nur Cica Alif Sukma Sri Agustik Diah Fitri Rahmatianti Difaul Haqi, Jihan Dwiyanti, Sri Wulan Eka Etika Asia Fahmi Fairuz Zabady Farikhah Farikhah Fauziyah, Nur Fergi Yovana, Indri Fitri Sintia Yulia Ningsih Hasanah, Muhimmatul Hastomo Nugroho, Moch.Indah Heru Baskoro Ibrahim Zakariya Ida Hariyanti Indira widyaningrum Islam, Tiara Fauzul Istiawan, Muhammad David Itidiyati, Dia Sitni Khofifah Destriana Pratiwi Kusuma Nara Wicaksana, Loftyan Lailatul Mufidah Mandasari, Fera Mochammad Nuruddin Mu'minatus Sholichah Muhammad David Istiawan Muhammad Royyan Ivan Purnawan Muhammad Za'qi Muhammat Nur Rasit Nadila Puspitasari Nasrulmillah, Tsaniya Afa Ningtyas, Intan Salma Prisilia Ninik Anadiyah Nisa', Rosyidah Aulan Niswatul Azifah Nuha, Sukma Uli Nur Fauziyah Nur Rossyta Umami Octaviaji, Mohammad Rizky Pristianto, Firdian Agung Putri, Putu Nandari Qusnul Dyah Novitasari Rahmadani, Bella Mia Rahmaditha, Nisabella Fitria Rahmat Agus Santoso Rifki, Moh. Riza Umamah Rofiatul Fudlla Qurrota Ayun Sindi Okta Kusuma Wardani Siti Aisyah Sri Wulan Eka Dwiyanti Sukaris Suwandi Suwandi Syafitri, Maya Tsaniya Afa Nasrulmillah Ummah, Kholifatul Utomo, Nandy Lara Bestari Vembri Aulia Rahmi Wenti Krisnawati Yulfanani Alfajar Yunita Listy Aryawati Zabady, Fairuz Zakariya, Ibrahim