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SERVICE QUALITY ANALYSIS OF MOBILE-BASED FANDOM COMMUNITY APPLICATION USING E-SERVQUAL AND IPA Nasruddin, Itsna Siha Arzaqi Adma; Utomo, Rio Guntur; Yasirandi, Rahmat
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 3 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i3.6341

Abstract

Using a modified e-service quality framework and the Importance Performance Analysis (IPA) approach, this study assesses the quality of service quality of Weverse and LYSN mobile apps. Information was gathered from 132 individuals who use these platforms regularly and are 22 years old. The findings indicate that Weverse and LYSN must improve to meet customer expectations, especially in response time, app stability, and refund policies. However, data security and ease of use effectively satisfy users' expectations. To increase overall user happiness, developers should prioritize improving underperforming areas while maintaining high standards in high-performing areas.
Pemodelan UML Sistem Keamanan Berbasis Amplop Digital untuk Memenuhi Layanan Keamanan Insan, Isa Mulia; Husen, Jati Hiliamsyah; Yasirandi, Rahmat
The Indonesian Journal of Computer Science Vol. 14 No. 5 (2025): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v14i5.4986

Abstract

This research focuses on the development and systematic redesign of a Unified Modeling Language (UML) model to represent a digital envelope-based security system. The digital envelope method, integrating both symmetric and asymmetric encryption, is employed to leverage the strengths of each encryption type, ensuring performance and security in data protection. The study enhances a previously proposed UML model by incorporating security symbols and notations tailored for security modeling, effectively capturing encryption principles while ensuring clarity and accuracy. However, several limitations were identified, particularly the lack of detailed separation between the encryption and decryption processes, which are crucial for ensuring data integrity, confidentiality, and non-repudiation. The research concludes that further development is required to refine these notations, including a clear distinction between encryption and decryption stages, and the inclusion of more detailed symbols for key management. Future work should focus on extending the notations to better address the security challenges faced by digital envelope-based systems, enhancing their representation of key generation, storage, and distribution
Co-Authors Afif Dhiaulhaq Ainun Azizah Aji Gautama Putrada Alfitranta Armikha Zahri Alifudin, Ridhwan Andi Annisa Shalsa Hardiyanti AS Andrian Rakhmatsyah Annisa Gustien Widowati Annisa Marwa Nursantoso Anom, Rahmat Indira Pratama Arif Indra Irawan Ariq Musyaffa Ramadhani Arrauf, Moh Fawwaz Asyfa Dwi Olyvia Bernadus Ricardo Saputra Cintya Risquna Risquna Danu Fawwaz Gimnastian Devani Adi Permana Dita Oktaria Doan Perdana Emiya Fefayosa Br Tarigan Endro Ariyanto Erlandya, Moch Rizky Gumelar Erwin Susanto Falea Amira Nafisa Fauzi Fadhlurrahman Susanto Febrianti, Amalia Rizki Hamzah Misbachul Adlan Hans Prabowo Hilal Hudan Nuha Irvan Naufali Rahmanto Isa Mulia Insan Jati Hiliamsyah Husen Jati, Riyan Kuncoro Joel Andrew M. K. Ginting Kimberly Kailla Kobthong Ladkoom Krisna Ardhi Tama M Alvie Helmuzar M. Deta Gian Faiz Maman Abdurohman Maslin Masrom Maulidatul Aulia Zahib Mirza Qusyairi, Mohammad Mohamad Arya Mandalika Mohammad Mirza Qusyairi Muhammad Aditya Tisnadinata Muhammad Al Makky Muhammad Faridz Setiawan Muhammad Faris Ruriawan Muhammad Johan Alibasa Muhammad Karoma Yuda Muhammad Kukuh Alif Lyano Muhammad Mirza Qusyairi Muhammad Rizki Adiwiganda Muhlis Anwar Nasruddin, Itsna Siha Arzaqi Adma Novian Anggis Suwastika Nuha, Hilal H Parman Sukarno Qonita, Qori Qusyairi, Mohammad Mirza Rahmat Indra Pratama Anom Rahmat Irianto Raihan Armadyana Ramadhan, Arga Revi Raka Putra Ridha Muldina Negara Ridhwan Alifudin Rio Guntur Utomo Santiago Paul Erazo Andrade Seiba Shonia Sidik Prabowo Sri Rezeki Stelamaris, Bonefasia Salvatore Sukmaji, Muhammad Thanasopon, Bundit Thasya Nurul Wulandari Siagian Wajdi, Halim Zaky Jacoeb , Yusoff