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Quality Measurement of Online Single Submission (Oss) Information System with Mc Call Method (Case Study of Plut Kumkm) Lina Astika Dewi; Wafiah Muniarti; Sofiansyah Fadli; Hairul Fahmi
Jurnal Indonesia Sosial Sains Vol. 5 No. 05 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i05.1120

Abstract

The NTB Province Micro, Small and Medium Enterprise Cooperative Integrated Business Service Center (PLUT-KUMKM) under the West Nusa Tenggara Province Small and Medium Enterprise Cooperative Service, provides comprehensive assistance to KUMKM to increase production and competitiveness. With seven service areas, PLUT- KUMKM provides effective solutions for business actors. However, in issuing a Business Identification Number (NIB) via the OSS application. The thing is, like in the Business Licensing menu, there is a business development feature. Carrying out business development cannot be completed in one activity in one feature, users must return to the new application menu to continue the business development process and make updates. And user errors often occur such as entering information or not following the correct procedures when filling out forms. The licensing system seeks to be integrated electronically, aiming to cut bureaucracy and improve public services. This research measures the quality of the OSS system for issuing nibs based on the perceptions of 100 gardatransfumi assistants, using the McCall method . A comprehensive evaluation is carried out to identify weaknesses and necessary improvements. Measuring the quality of OSS systems using McCall's theory is important for understanding product quality attributes from the perspective of users and the software itself. The research results will provide in-depth insight into the condition of the website and recommendations for improvement. With the OSS system, the government is trying to make it easier to manage business legality. The NIB issued through OSS becomes the identity of business actors for import and export activities. Through quality measurements, systems, weaknesses and improvements to the NIB issuance process can be identified thereby ensuring better service for business actors.
A Culinary Recommendation System in Lombok Using Latent Dirichlet Allocation and Content-Based Filtering Jihadul Akbar; Sofiansyah Fadli
Journal of Innovation Information Technology and Application (JINITA) Vol 7 No 2 (2025): JINITA, December 2025
Publisher : Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/jinita.v7i2.2932

Abstract

This research develops a culinary recommendation system in Lombok by integrating the Latent Dirichlet Allocation (LDA) and Content-Based Filtering (CBF) methods. This integration aims to overcome the limitations of pure CBF, which relies solely on basic restaurant attributes and is less capable of capturing the semantic context of tourist reviews. Data was obtained through web scraping of Google Maps using the Apify.com platform, covering 825 restaurants and 20,114 reviews. The research stages included data collection, text preprocessing, topic modeling using LDA, feature engineering, similarity calculation using cosine similarity, and system evaluation. Evaluation was performed using Precision@K, Recall@K, F1-Score, and Mean Average Precision (MAP). The results show that the hybrid CBF+LDA model provides a significant improvement compared to pure CBF, with Precision@3 of 0.9333, Recall@3 of 0.1312, F1-Score of 0.2300, and MAP of 0.9628. These findings indicate that the integration of LDA topics enriches the semantic representation of reviews, thereby improving the relevance of recommendations. This research contributes to the development of artificial intelligence-based tourism recommendation systems and provides practical implications for promoting local cuisine, enhancing tourist experiences, and utilizing digital reviews as a basis for decision-making in the regional tourism sector. 
Pelatihan dan Pendampingan Pemasaran Berbasis Digital untuk Mendukung Ekonomi Hijau pada Kelompok UMKM Pengrajin Rotan Melyana Febrian; Sofiansyah Fadli; Saikin Saikin
Jurnal IPTEK Bagi Masyarakat Vol 4 No 3 (2025)
Publisher : Ali Institute of Research and Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55537/j-ibm.v4i3.1104

Abstract

UMKM pengrajin rotan memiliki potensi mendukung ekonomi berkelanjutan (green economy). Keterbatasan dalam akses teknologi digital serta minimnya pemahaman tentang pemasaran daring menjadi hambatan utama dalam meningkatkan daya saing produk UMKM. Kegiatan ini bertujuan untuk memberikan pelatihan dan pendampingan pemasaran berbasis digital kepada kelompok UMKM pengrajin rotan, guna meningkatkan keterampilan dalam memanfaatkan platform digital. Metode pelatihan meliputi pemaparan materi mengenai digital marketing serta praktik langsung dalam pembuatan akun dan optimalisasi fitur pemasaran di media sosial, khususnya Facebook. Evaluasi kegiatan dilakukan melalui pretest dan posttest. Hasil pelatihan menunjukkan bahwa nilai rata-rata peserta meningkat, yaitu dari 33,75% pada pretest menjadi 75% pada posttest. Pelatihan ini juga membantu peserta dalam membangun strategi branding produk yang lebih efektif dan sesuai dengan konsep green economy. Dengan adanya program ini, diharapkan UMKM pengrajin rotan dapat lebih mandiri dalam memasarkan produk secara digital, menjangkau pasar yang lebih luas, serta berkontribusi menciptakan usaha yang lebih ramah lingkungan dan berkelanjutan.
Integrating EUCS and TAM to Evaluate DAPODIK User Satisfaction and Use in Central Lombok Melyana Febrian; Khairul Imtihan; Sofiansyah Fadli
Journal of Information System and Informatics Vol 8 No 1 (2026): February
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i1.1426

Abstract

This study evaluates user satisfaction and post-adoption behavior toward the Data Pokok Pendidikan (DAPODIK) Information System by integrating the End-User Computing Satisfaction (EUCS) and Technology Acceptance Model (TAM) within a mandatory public education system context. Although DAPODIK has been nationally enforced and widely implemented in Indonesia, empirical evidence explaining how system quality translates into user satisfaction, technology acceptance, and actual use remains limited, particularly at the local government level. A quantitative survey-based approach was employed involving 255 active DAPODIK users in Central Lombok Regency, Indonesia, collected between December 2025 and January 2026 using a five-point Likert-scale questionnaire. Data were analyzed using PLS-SEM, encompassing measurement model evaluation, structural model assessment, hypothesis testing, and moderation analysis of digital literacy. The findings indicate that format, ease of use, and timeliness significantly influence user satisfaction, whereas content and accuracy do not show significant effects. User satisfaction has a strong positive effect on perceived usefulness and perceived ease of use, while behavioral intention significantly predicts actual system use. The moderation analysis further reveals that digital literacy strengthens the relationship between technology acceptance and users’ attitudes toward system use. From a practical perspective, the results suggest that policymakers should prioritize interface format, usability simplification, and system responsiveness during data collection cycles to enhance user satisfaction and sustained system use.
Evaluation of Computer-Based Testing Website Quality Using the DeLone and McLean Information System Success Model Muhamad Sakinul Wadi; Sofiansyah Fadli; Mohammad Taufan Asri Zaen
JISA(Jurnal Informatika dan Sains) Vol 9, No 1 (2026): JISA(Jurnal Informatika dan Sains)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/jisa.v9i1.2748

Abstract

The rapid development of information technology has significantly impacted the education sector, particularly in the implementation of computer-based examination systems. This study aims to analyze and evaluate the quality of a Computer-Based Testing (CBT) website at SMK Bangun Bangsa using the DeLone and McLean Information System Success Model. A quantitative approach was employed by collecting primary data through questionnaires distributed to 260 students from grades X and XI of SMK Bangun Bangsa who had experience using the CBT system. The respondents represented various demographic backgrounds in terms of gender, age, and academic majors. The variables analyzed include system quality, information quality, service quality, user satisfaction, and net benefits. Data analysis was conducted using descriptive statistical methods, supported by validity and reliability testing to ensure the accuracy and consistency of the research instrument. The results indicate that the CBT system has generally performed well. System quality obtained a score of 75.4% (good category), indicating that the system is easy to use despite minor technical issues. Information quality achieved 77.7% (very good), reflecting that the system provides accurate, relevant, and understandable information. Service quality recorded the lowest score of 72.2% (good), suggesting the need for improvement in security and technical support. Meanwhile, user satisfaction reached 81.6% and net benefits 80%, both categorized as very good, indicating that the system enhances efficiency and provides a positive user experience. This study contributes to evaluating the effectiveness of CBT systems in vocational education environments and highlights the importance of improving service quality and system reliability to achieve optimal system performance. Future research is recommended to expand the study scope and integrate additional models for deeper analysis.
Development of a School Profile Website as a Digital Information Medium Using the Waterfall Method Muhammad Mustakim; Sofiansyah Fadli; Ahmad Tantoni
JISA(Jurnal Informatika dan Sains) Vol 9, No 1 (2026): JISA(Jurnal Informatika dan Sains)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/jisa.v9i1.2747

Abstract

The development of information technology encourages educational institutions to utilize digital media in delivering information more effectively. However, SMPN 4 Praya Tengah still uses conventional methods in disseminating information, resulting in limited reach and inefficiency. This study aims to design and implement a school profile website as a digital information medium that can be widely accessed by students, parents, and the community. The method in this study uses the Waterfall model, which was selected due to its systematic and structured development stages that are well-suited for projects with clearly defined and stable requirements. The Waterfall model includes the stages of analysis, design, implementation, and testing. This research integrates PHP and JavaScript programming languages with a MySQL database. The resulting system provides comprehensive features ranging from school profile, vision and mission, news, announcements, gallery, to online admission services (PPDB). The website is designed with a simple and user-friendly interface so it can be well managed by the school. Through Black Box Testing, this website has been proven to function optimally in presenting information accurately and in a structured manner. System validation was conducted through two methods: Black Box Testing, which confirmed all features operate according to specifications, and User Acceptance Testing (UAT) involving 50 respondents with 16 evaluation items, yielding an average score of 78.50% (categorized as 'Agree'). These results empirically validate that the implementation of this website provides measurable benefits in improving the effectiveness of information delivery, expanding access, and supporting digital transformation within the school environment. This system is expected not only to facilitate digital transformation in schools but also to serve as a reference for the development of other school websites.
User Satisfaction with the Semeton LH Chatbot: An Integrated TAM and DeLone-McLean Approach Lisa Ria Fitriani; Sofiansyah Fadli; Jihadul Akbar
Journal of Information System and Informatics Vol 8 No 3 (2026): June
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i3.1629

Abstract

Digital transformation in public services has encouraged the adoption of chatbots as effective and efficient tools for communication and information delivery. The Central Lombok Regency Environmental Agency developed the Semeton LH chatbot to improve public access to environmental service information. This study aims to analyze user satisfaction with the Semeton LH chatbot by integrating the Technology Acceptance Model (TAM) and the DeLone and McLean Information Systems Success Model. A quantitative approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS, based on data collected from 96 respondents. The measurement model evaluation indicates that several indicators met validity and reliability criteria; however, some constructs still showed limitations in convergent and discriminant validity, particularly in the Average Variance Extracted (AVE) and Heterotrait-Monotrait Ratio (HTMT) values. Therefore, the structural findings should be interpreted cautiously. The results show that Attitude Toward Using (ATU) has a positive and significant effect on Behavioral Intention to Use (BI) and User Satisfaction (US). In addition, Perceived Ease of Use (PEOU) and Perceived Usefulness (PU) significantly influence ATU. Overall, user satisfaction is primarily shaped by positive attitudes formed through perceived ease of use and perceived usefulness.
MANAJEMEN RISIKO ASET TEKNOLOGI INFORMASI MENGGUNAKAN ISO 31000:2018 (STUDI KASUS: BPBD LOMBOK TENGAH) Syaikhurrahman; Maulana Ashari; Sofiansyah Fadli
Jurnal Informatika Teknologi dan Sains (Jinteks) Vol 7 No 4 (2025): EDISI 26
Publisher : Program Studi Informatika Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51401/jinteks.v7i4.6009

Abstract

BPBD kabupaten Lombok Tengah merupakan salah satu instansi pemerintah yang bertugas untuk menangani masalah penanggulangan bencana daerah, dalam pelaksanaannya BPBD kabupaten Lombok Tengah sering mengalami beberapa kendala baik yang disebabkan oleh faktor SDM, gangguan alam, masalah teknis dan masalah keamanan data. Dimana masalah-masalah tersebut dapat mengakibatkan rusaknya infrastruktur dan terganggunya proses bisnis perusahaan. Untuk menangani masalah tersebut maka dibutuhkan sebuah analisa terhadap manajemen risiko aset teknologi informasi yang dimiliki oleh kantor BPBD kabupaten Lombok Tengah dengan menggunakan model analisa yang terstruktur dan dapat dipercaya. Salah satunya menggunakan framework ISO 31000 yang dimana dapat membantu organisasi dalam mengidentifikasi, menganalisis, serta memberikan rekomendasi pengelolaan terhadap risiko sehingga lebih efektif. Berdasarkan hasil identifikasi risiko dan berdasarkan aset yang dimiliki ditemukan 33 risiko yang mungkin dapat terjadi. Analisa penilaian risiko dibagi menjadi 3 tingkatan risiko yaitu High, Medium dan Low, yang mana diukur berdasarkan frekuensi dan dampak risiko tersebut, dan kemudian digambarkan berdasarkan matrik risiko. Berdasarkan hasil penilaian risiko tersebut didapatkan 9 risiko termasuk dalam kategori Medium, dan 14 risiko termasuk dalam tingkat Low
Explainable Deep-Reinforcement Learning Framework for Autonomous Traffic Signal Control Integrating V2X Data and Smart Infrastructure Jarot Dian Susatyono; Sofiansyah Fadli; G Thippanna
Global Science: Journal of Information Technology and Computer Science Vol. 1 No. 2 (2025): June: Global Science: Journal of Information Technology and Computer Science
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalscience.v1i2.172

Abstract

The integration of autonomous systems in traffic management has become increasingly important as urban populations and vehicle numbers continue to rise, leading to significant congestion. Traditional traffic signal control systems, which rely on fixed timing, are no longer sufficient to handle the dynamic and complex nature of urban traffic. To address these challenges, the proposed explainable Deep Reinforcement Learning (DRL) framework aims to optimize traffic signal control by dynamically adjusting traffic signals based on real-time data. This approach enhances traffic flow efficiency, reduces congestion, and improves overall system performance. The framework leverages Vehicle-to-Everything (V2X) communication, which enables real-time data exchange between vehicles, infrastructure, and other road users, extending the perception range of autonomous vehicles and providing valuable insights for traffic signal optimization. Additionally, the integration of smart infrastructure, such as smart intersections, plays a crucial role in enabling adaptive traffic management and facilitating better coordination across multiple intersections. One of the key advantages of the proposed system is its transparency, achieved through the implementation of explainable AI (XAI) techniques. These mechanisms provide clear insights into the decision-making processes, ensuring that traffic management authorities and system users can understand the rationale behind the system’s decisions. Although challenges such as data accuracy, scalability, and cybersecurity risks remain, the proposed DRL framework shows great promise in revolutionizing traffic management systems. Future research directions include enhancing data collection methods, improving the scalability of the system for larger cities, and further developing explainability features to improve trust and adoption in real-world applications.
Peningkatan Kompetensi Desain Grafis Siswa DKV melalui Pelatihan CorelDRAW di SMKN 1 Kopang Agusrin Agusrin; Sofiansyah Fadli
Ilmu Komputer untuk Masyarakat Vol 7, No 1 (2026)
Publisher : Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/ilkomas.v7i1.3515

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan keterampilan desain grafis siswa kelas XI Jurusan Desain Komunikasi Visual (DKV) SMKN 1 Kopang melalui pelatihan penggunaan aplikasi CorelDRAW. Permasalahan yang dihadapi mitra adalah rendahnya kemampuan siswa dalam menggunakan tools dasar CorelDRAW, mengatur layout desain, memilih kombinasi warna, serta menerapkan prinsip desain komunikasi visual dalam pembuatan sertifikat. Kegiatan dilaksanakan pada tanggal 11–13 September 2025 di laboratorium komputer SMKN 1 Kopang dengan melibatkan 14 siswa sebagai peserta. Metode yang digunakan meliputi pelatihan, praktik langsung, pendampingan, pretest, posttest, dan evaluasi hasil desain siswa. Indikator evaluasi pada pretest dan posttest meliputi pemahaman antarmuka CorelDRAW, penggunaan tools dasar, pengolahan objek vektor, pengaturan layout dan komposisi desain, pemilihan warna, serta penerapan prinsip desain komunikasi visual dalam pembuatan sertifikat. Hasil kegiatan menunjukkan adanya peningkatan kemampuan siswa yang signifikan. Nilai rata-rata pretest sebesar 50 meningkat menjadi 81,4 pada posttest atau mengalami peningkatan sebesar 62,8%. Selain peningkatan nilai, kualitas desain sertifikat yang dihasilkan siswa menjadi lebih rapi, menarik, dan sesuai dengan prinsip desain komunikasi visual. Pelaksanaan kegiatan juga meningkatkan motivasi dan kepercayaan diri siswa dalam menghasilkan karya desain grafis. Faktor pendukung kegiatan meliputi dukungan fasilitas sekolah dan antusiasme peserta, sedangkan kendala yang dihadapi adalah keterbatasan waktu pelatihan dan perbedaan kemampuan awal siswa. Secara keseluruhan, pelatihan CorelDRAW terbukti efektif dalam meningkatkan kompetensi desain grafis siswa DKV SMKN 1 Kopang