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All Journal ROTOR: JURNAL ILMIAH TEKNIK MESIN SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Bisma: Jurnal Bisnis dan Manajemen Journal of Public Administration Studies Jurnal Aplikasi Dan Inovasi Ipteks SOLIDITAS Jurnal EK dan BI Adbis : Jurnal Administrasi dan Bisnis Jurnal Pengabdian Polinema Kepada Masyarakat Jurnal Ekonomi Jurnal Pengabdian Kepada Masyarakat Jurnal Akuntansi Bisnis dan Humaniora Industrial Research Workshop and National Seminar Jurnal Inspirasi Binsis dan Manajemen Dharma: Jurnal Pengabdian Masyarakat Jurnal Pengabdian Kepada Masyarakat Jurnal Simki Economic
Nilawati Fiernaningsih
Politeknik Negeri Malang
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Journal : Journal of Public Administration Studies

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The Role of Supervisory Support and Life Balance Work in Increasing Organizational Citizenship Behavior: Study at Hotel Employees in Malang Fiernaningsih, Nilawati
JPAS (Journal of Public Administration Studies) Vol 4, No 2 (2019)
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (512.07 KB) | DOI: 10.21776/ub.jpas.2019.004.02.6

Abstract

The purpose of this study was to examine the effect of supervisory support on work life balance and organizational citizenship behavior. Data was collected from 209 five-star hotels and four-star hotels staff in Malang, East Java, Indonesia, using a questionnaire. Data was analyzed using GeSCA. The research findings show that supervisory support has a significant effect on work life balance, but supervisory support does not have a significant direct effect on organizational citizenship behavior. Meanwhile work life balance has a significant effect on organizational citizenship behavior. These findings provide insight to managers that employees need emotional support and instrumental so that they can balance work life with their personal lives. A good life balance work will foster organizational citizenship behavior that has an important role in improving the performance and competitiveness of the company.
Co-Authors Achmad Z Achmad Zaini Achmad Zaini Adellia Elzai Ratna Sari Afandi, Yosi Ahmad Fauzi Anna Widayani Baroroh L Baroroh Lestari Dinda Nabilah Rahmasari Drs. Joko Samboro DWI SURYANTO Eko Boedhi Santoso Ellyn Eka Wahyu Evi Suwarni, Evi Farika N Farika Nikmah Fauzi Ahmad Halid Hasan Hendrawan, Muhammad Afif Heri Priya Waspada Imam Saukani Ismanto Ismanto Ita Rifiani Kartika Indah Permanasari Kun Mustain Laidya Amalia Putri Lailatudzurrohmah Lailatudzurrohmah Liana Rokhawati Lilies Nur Ainie Mahmudatul Himmah Maskur Maskur Maskur Maskur Maskur Masreviastuti Mohammad Maskan Musthofa Hadi Mustofa Hadi Mustofa Hadi Nesya Mutiara Ardana Oto Sunandar Dinata Pudji Herijanto Pudji Herijanto R. Sugeng Basuki Rachma Bhakti Utami Rena Feri Wijayanti Rizky Kurniawan Murtiyanto Rulirianto Rulirianto Septian Enggar Sukmana Shinta Maharani Trivena Siti Nurbaya Sugeng Hadi Susilo Tri Yulistyawati Evelina Widjanarko Widjanarko Yosi A Yulis Nurul Aini zakiyah Irfin Zubaidi Zubaidi