Article Per Year (5 Year)
p-Index From 2021 - 2026
2.345
P-Index
This Author published in this journals
All Journal JURNAL RELASI STIE MANDALA JEMBER ASEAN Journal on Hospitality and Tourism POLITICO Tourism Scientific Journal Journal of Tourism Destination and Attraction Jurnal Sains Manajemen dan Bisnis Indonesia Jurnal Kepariwisataan dan Hospitalitas Sadar Wisata: Jurnal Pariwisata Journal of Community Development MIMBAR INTEGRITAS Relasi : Jurnal Ekonomi Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Jurnal Pariwisata dan Perhotelan JIMEK Sadar Wisata: Jurnal Pariwisata
Hadi Jatmiko
Universitas Muhammadiyah Jember
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

Published : 28 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 28 Documents
Search

 1   2   3 
Analisis Efektifitas dan Produktifitas Kerja Front Desk Agent dalam Meningkatkan Pelayanan Hotel di Jember Hadi Jatmiko; Syah Riza Octavy Sandy
Tourism Scientific Journal Vol. 8 No. 2 (2023): Vol 8 No 2 Juni 2023
Publisher : STIEPAR YAPARI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32659/tsj.v8i2.280

Abstract

This study aims to analyze the influence of the effectiveness and productivity of Front Desk Agents in improving hotel services in Jember. While the sampling technique used is: Quota Sampling Method, which is a way of taking samples that have been determined/rationed beforehand. Samples for hotel guests were taken in several hotels in the city of Jember as many as 80 respondents. Structured interviews with Managers and hotel management associations. The data analysis technique used in this study is descriptive qualitative, namely data analysis using detailed explanations obtained from hotel managers, employees, guests who are staying overnight which are descriptive in nature. The results of the regression test show that the variables of work effectiveness and work productivity are proven to have a joint effect on the quality of Front Desk Agent services at hotels in Jember City. This illustrates that in order to improve the quality of Front Desk Agent services at hotels in Jember City, the hotel must consider the factors of work effectiveness and work productivity. The results of identifying the factors that influence the quality of Front Desk Agent services at hotels in Jember, Simultaneously: Work effectiveness and work productivity are proven to have a joint effect on the quality of Front Desk Agent services at hotels in Jember City. The results of the analysis of the coefficient of determination show that 41,7% of the variation in the change in the quality of Front Desk Agent services at hotels in Jember is explained by the factors of work effectiveness and work productivity.
MODEL PENINGKATAN DAYA TARIK WISATA MELALUI PENGEMBANGAN KUALITAS PELAYANAN PADA WANA Salahuddin Salahuddin; Haifa Haifa; Hadi Jatmiko
RELASI : JURNAL EKONOMI Vol 11 No 1 (2015)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v11i1.63

Abstract

Jemberhasseveral attractionsincludeCape Wana PapumaWatuUloBeach, Rembanganarea, beacharea ofNusaBarongandsomeagro-owned PT. Nusantaraplantationandsomehaveprivateestates. Management ofthese attractionsneed tobeoptimized. Tourism developmentis donetomakethemore interestingsightsandexcel. The purpose ofthe study: 1). FormulateStandard OperatingProcedure(SOP) travelservicesinCapePapumaWanaJember, 2). Testedagainststandard operatingprocedurespreparedand3). Analyzing thetraveler's satisfaction with the serviceatthe CapeecotourismPapumaJemberbeforeand after implementation ofthe SOP.Analysisandimprovement ofquality of careusing theprinciplesFocussGroup Discussions (FGD). To findthe differencebetweentouristsatisfactionbeforeand after implementation ofSOPdistributedquestionnairesto touristswhothenanalyzed byt-testanalysis showedno significant differencebetween thesatisfaction ofCapeecotourismtravelersPapumabeforeimplementationand after implementation ofStandard Operating Procedure(SOP). The analysis showedthatafterthe application ofSOP, ecotourismtourist satisfactionisthehighestPapumaCapeDimensionalTangible/Intangible(X1), thenthedimension ofEmpathy(X5), while thelowestsatisfactionratingisthedimensionRealibilty/Reliability(X2) andAssurance/warranty(X4). Thusthe managersWanaCapePapumais to maintainandenhance thetangibledimension/Tangible(X1) and theEmpathyDimension(X5) andincreaseDimensionsReliability(X2) andAssurance(X4), by regularlyconduct trainingtoimprove thequality of services tothe resourceshumansbothto employeesandpartners.MODEL PENINGKATAN DAYA TARIK WISATA MELALUI PENGEMBANGAN KUALITAS PELAYANAN PADA WANA
PKMS Braille Digital Marketing UMKM Al Mumtaz Eduwisata Difabel Penyandang Disabilitas Tunanetra dan Daksa Ringan Era New Normal di Kabupaten Banyuwangi Putri Robiatul Adawiyah; Hadi Jatmiko
Journal of Community Development Vol. 2 No. 1 (2021): October
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (303.884 KB) | DOI: 10.47134/comdev.v2i1.30

Abstract

This PKM aims to solve the problems of Al Mumtaz problems with Disabilities Using Technology Based on Community Inclusion and Disabilities, People with Disabilities who are Blind and Mild Daksa Era of New Normal in Banyuwangi Regency. Braille Digital Marketing Umkm Al Mumtaz Disability Education Using AI Technology Based on Community Inclusion and Disabilities People with Visual and Mild Disabilities Era New Normal in Banyuwangi Regency, aims to overcome the problem of disabilities A / Blind and mild D (1) Lack of Partner knowledge related to Digital Marketing 2) Decrease in consumers using Al Mumtaz Disability Tourism Edu services and Decreased Handicraft Sales during the epidemic period (3) Unavailability of Braille Digital Marketing Module, no media aids that make it easier for A / blind and mild disabilities in marketing innovation for handicraft products ( 4) The lack of access to information and special AI technology media for the blind in terms of improving the quality and marketing of handicraft products. The activities carried out are by holding Braille Digital Marketing training and simulations using the Braille Digital Marketing Module, including training for Braille Digital Marketing workshops using the Braille Module, collaborating with other supporting partners who have computers and braille printers in compiling the Braille Digital Marketing Module, partner assistance ( UMKM Al Mumtaz) in optimizing potential. The resulting output is the increased understanding of the training participants, the Al Mumtaz youtube account of online media publications and print media, dedication articles in the form of national journals, photos and videos of activity documentation, blogs and websites.
Recovery Strategies of Tourism Businesses in COVID-19 Pandemic in Indonesia Juhanda; Fulka 'Ilmy Avicenna Ralinas; Faozen; Hadi Jatmiko
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 6 No. 1 (2022)
Publisher : Research and Community Service Center, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v6i1.462

Abstract

This paper explores compatible recovery strategies executed by the tourism business doers to survive their businesses due to the undeniable stagnation of the Covid-19 pandemic in Indonesia. The present study utilizes semi-structured online interviews to explore participants' activities, experiences, and strategies to maintain the tourism business during the COVID-19 pandemic. We garnered all data concerning the practical field experiences of participants by distributing google forms and collected further information from communication via telephone and WhatsApp chats. The research results showcased three strategies for the tourism business survival: improving hygiene and health standards, intensifying promotion, and operational cost control. Practically, this research will benefit tourism businesses to be more resilient in uncertain conditions in the future. The current study also contributes to the authority to resolve relevant policies incorporated with economic recovery related to the crisis due to the pandemic.
Sosialisasi Pemanfaatan Limbah Tumbuhan untuk Mendukung Kemandirian Ekonomi Komunitas Kelompok Wanita Tani Pra Karang Tengah Hadi Jatmiko; Muhammad Zainur Ridlo; Reni Umilasari
MIMBAR INTEGRITAS : Jurnal Pengabdian Vol 5 No 2 (2026): Februari - Agustus
Publisher : Biro Administrasi dan Akademik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/mimbarintegritas.v5i2.7964

Abstract

Limbah tumbuhan di Karangtengah, Kecamatan Ambulu, Kabupaten Jember tersedia secara kontinu dari aktivitas rumah tangga, tumbuhan alam, dan kegiatan pertanian warga, namun pemanfaatannya masih terbatas karena rendahnya edukasi serta belum terbentuknya pemahaman dan kebiasaan pemilahan yang mendukung pengolahan lanjutan. Kegiatan pengabdian ini bertujuan meningkatkan pengetahuan dan pemahaman anggota Kelompok Wanita Tani (KWT) PRA Karangtengah mengenai limbah tumbuhan sebagai sumber daya dan peluang ekonomi komunitas, baik melalui penghematan biaya input maupun potensi pengembangan produk turunan. Metode yang digunakan berupa intervensi bertahap meliputi pre-test untuk mengukur pemahaman awal, sosialisasi materi “limbah tumbuhan sebagai sumber daya & peluang ekonomi”, diskusi kelompok, pemetaan partisipatif sumber limbah dan kebutuhan komunitas, praktik pemilahan, keamanan bahan, persiapan bahan baku, serta post-test sebagai evaluasi akhir. Hasil kegiatan menunjukkan terjadinya penguatan pemahaman peserta pada aspek klasifikasi limbah tumbuhan yang layak diolah, pentingnya pemilahan bahan hijau dan bahan cokelat untuk kelayakan proses, serta keterkaitan pengelolaan limbah dengan manfaat ekonomi. Selain itu, peserta mampu mengidentifikasi sumber limbah dominan di lingkungan setempat dan menyiapkan bahan siap olah (bersih, dicacah, terpisah), disertai perubahan perilaku awal dari kebiasaan “membuang cepat” menuju “mengumpulkan dan menyiapkan” limbah sebagai bahan berguna.
Analisis Customer Relationship Management Terhadap Customer Experience Untuk Meningkatkan Akselerasi Daya Saing Pada Hotel Java Lotus Hotel Jember Syah Riza Octavy Sandy; Juhanda Juhanda; Hadi Jatmiko
Sadar Wisata: Jurnal Pariwisata Vol. 8 No. 2 (2025): Sadar Wisata: Jurnal Pariwisata
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/sw.v8i2.4358

Abstract

Di era digital saat ini, hampir tidak ada bisnis yang dapat bertahan tanpa dukungan pelanggan, menciptakan kepuasan dan pada akhirnya mengharapkan mereka untuk tetap setia pada layanan yang diberikan. Untuk itu, setiap perusahaan harus memiliki strategi untuk membangun kepuasan dan loyalitas pelanggan serta mampu menghadapi persaingan yang ada. Manajemen hubungan pelanggan dan strategi pengalaman pelanggan bertujuan untuk membuat pelanggan senang, yang pada gilirannya membuat mereka lebih setia. Dalam rangka mempercepat daya saing di hotel bintang empat di Kabupaten Jember, penelitian ini bertujuan untuk menganalisis dan mendefinisikan peran manajemen hubungan pelanggan dalam pengalaman pelanggan. Meskipun metode pengambilan sampel digunakan: Salah satu cara untuk mengetahui berapa banyak orang dari populasi yang memenuhi kriteria tertentu adalah dengan menggunakan pendekatan pengambilan sampel kuota. Berdasarkan jumlah pengunjung yang menginap di hotel dan menggunakan wawancara semi-terstruktur untuk memperoleh wawasan yang lebih dalam, penelitian ini menggunakan sampel hingga 120 responden dari keseluruhan hasil, simplulan, dan saran
Peranan Room Attendant dalam Menunjang Pelayanan Kamar di Ascent Premiere Hotel and Convention Malang Rizka ferdian Ramadhan; Hadi Jatmiko
Jurnal Pariwisata dan Perhotelan Vol. 1 No. 2 (2024): February
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/pjpp.v1i2.1901

Abstract

Tugas Akhir ini berjudul “Peranan Room Attendent didalam menunjang pelayanan kamar di Ascent Primere Hotel And Convention Malang”. Tujuan dari penelitian ini adalah untuk mengetahui Peranan Room Attendent dalam Menunjang Pelayanan kamar Di Hotel Ascent Premiere And Convention Malang. Metode pengumpulan data yang digunakan pada penelitian ini adalah Observasi dan Dokumentasi. Kemudian data yang diperoleh dianalisis menggunakan teknik analisa deskriptif. Kesimpulan penelitian ini dapat dijelaskan bahwa room attelndant belrpelran dalam melmpelrhatikan kelbelrsihan kelrapihan, kellelngkapan dan kelnyamanan kamar selbellulm di gulnakan olelh tamul hotell; room attendant berperan dalam memperhatikan kebersihan kerapihan, kelengkapan dan kemyamanan kamar sebelum di gunakan oleh tamu hotel. Peranan room attendant dengan menunjukkan tugasnya bukan hanya menciptakan kesan per-tama yang positif tetapi juga bagaimana mempertahankannya, oleh karena itu room attendant perlu menjaga sikap dan perilaku seperti harus jujur dalam melaksanakan tugas dan pekerjaannya, bersikap ramah dan sopan kepada tamu hotel.
Pariwisata Berkelanjutan untuk Peningkatan Keunggulan Kompetitif Desa Wisata Sidomulyo Kabupaten Jember Juhanda Juhanda; Hadi Jatmiko; Syah Riza Octavy Sandy; Muhlisin Rasuki
Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 6 No. 2 (2026): Juli : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan (JIMEK)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimek.v6i2.11055

Abstract

Sustainable tourism development is crucial for enhancing the competitiveness of tourist destinations, particularly culturally and community-based tourism villages. Sidomulyo Tourism Village has strong potential for development through an ecosystem approach that includes economic, socio-cultural, and environmental aspects. This study aims to analyze the implementation of sustainable tourism principles in improving the competitive advantage of tourism villages. Using a qualitative approach, the research employed interview, observation, and documentation techniques for data collection. Data analysis followed the Miles & Huberman model, which involved data reduction, presentation, and conclusion drawing. The research results include a Sinta-indexed scientific article, a model of relationship agreements and competitiveness, and strategic recommendations for tourism village managers. The findings aim to strengthen the management of tourism villages and contribute to sustainable tourism development. This study highlights the importance of integrating sustainable practices to enhance the village's competitive edge, emphasizing local culture, community involvement, and environmental preservation in tourism management. It is expected that these recommendations will improve the long-term viability and attractiveness of Sidomulyo Tourism Village as a sustainable tourism destination.
Co-Authors Aditya Dimas Pratama Cristian Rizqi Anggraini Faozen Faozen Fulka 'Ilmy Avicenna Ralinas Haifa Haifa Juhanda Juhanda Lailiya Nur Isnaini Muhammad Zainur Ridlo Muhlisin Rasuki Octavy Sandy, Syah Riza Putri Robiatul Adawiyah Rizka ferdian Ramadhan Salahuddin Salahuddin Umilasari, Reni