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ANALYSIS OF USER SATISFACTION LEVEL OF JAMSOSTEK MOBILE APPLICATION IN ACEH USING END USER COMPUTING SATISFACTION Nurdiana, Siti; Irmalis, Amsal
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 5 (2022): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i5.488

Abstract

Technological sophistication that continues to develop has given birth to several new innovations to make every activity that is usually carried out more effective and instantaneous, such as one of the innovations from the latest application of the BPJS Employment public body, namely Jamsostek Mobile (JMO). User satisfaction is very important to improve the development of the JMO application system, therefore the author has a goal in measuring the level of satisfaction of JMO application users using the EUCS (End User Computing Satisfaction) through the variables of content, accuracy, format, user convenience and timeliness. This research data uses quantitative methods through random sampling technique by obtaining primary data from the distribution of online questionnaires to every JMO user in Aceh. In this study there were 107 respondents. Data analysis was carried out by testing validity, reliability testing, classical assumption test, R test, F test and hypothesis testing. The results of this research data indicate that content and format significantly affect user satisfaction with a significant number of content 0.005 < 0.05 and format 0.035 < 0.05. Then other variables such as accuracy, ease of use and timeliness do not affect user satisfaction with significant figures greater than 0.05 and t count less than t table.
THE EFFECT OF WORK CONTENT, PRIDE AND GRATITUDE ON JOB SATISFACTION FOR EMPLOYEES OF THE BPJS EMPLOYMENT OFFICE IN ACEH Puspaliya, Puspaliya; Irmalis, Amsal
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 5 (2022): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i5.489

Abstract

This study aims to analyze the effect of work content, honor and gratitude on employee job satisfaction conducted at the BPJS Ketenagakerjaan office in Aceh. In this study, there were 65 samples of the population, namely BPJS Employment employees in Aceh. The data were collected by using an online questionnaire distribution technique and the data analysis in this study was carried out through multiple linear regression analysis. The results of the study show: 1) There is a simultaneous positive and significant effect between work content, pride and gratitude on job satisfaction of the employees of the BPJS Employment Office in Aceh as shown from the F test results of 19.947 and the value of sig. 0.000 . 2) There is a negative and insignificant effect between work content on job satisfaction of BPJS Ketenagakerjaan office employees in Aceh as shown from the t-test results of 1.056 and sig. 0.295. 3) There is a negative and insignificant effect between pride on employee job satisfaction as seen from the results of the t-test of 1.825 and the value of sig. of 0.073. 4) There is a positive and significant effect between gratitude on job satisfaction of BPJS Ketenagakerjaan office employees as shown from the t-test results of 2,356 and sig. 0.022. The results obtained by the regression equation Y = 1.401a + 0.113X1 + 0.284X2 + 0.387X3 + e.