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All Journal Jurnas Nasional Teknologi dan Sistem Informasi JOURNAL OF APPLIED INFORMATICS AND COMPUTING Jurnal Telematika JIEMS (Journal of Industrial Engineering and Management Systems) JOISIE (Journal Of Information Systems And Informatics Engineering) Jurnal Tekno Kompak Zonasi: Jurnal Sistem Informasi JATI (Jurnal Mahasiswa Teknik Informatika) INFORMASI (Jurnal Informatika dan Sistem Informasi) Idealis : Indonesia Journal Information System Journal of Business and Audit Information System (JBASE) OISAA Journal of Indonesia Emas Jurnal Pengabdian dan Kewirausahaan Computer Science (CO-SCIENCE) JURNAL ILMIAH GLOBAL EDUCATION Jurnal Sistem Informasi Triguna Dharma (JURSI TGD)
Bhustomy Hakim
Universitas Bunda Mulia
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Public Health Social Sciences Other

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Journal : Jurnal Tekno Kompak

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Sentiment Analysis of Indonesian Citizen Tweets Using Support Vector Machine on the Rebranding of Twitter to X Hakim, Bhustomy; Kinasih, Putri Rindu
Jurnal Tekno Kompak Vol 18, No 2 (2024): AGUSTUS
Publisher : Universitas Teknokrat Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33365/jtk.v18i2.4293

Abstract

How other people see the world and assess it affects their opinions, their understanding of it, and the choices they make. As a result, when we need to make a choice, we frequently ask for other people's opinions. Sentiment analysis, also known as opinion mining, is a cost-effective way for businesses and individuals to gather information about public sentiment. In this research, the writers aimed to study Indonesian netizen’s sentiment towards the rebranding of Twitter to X. Obviously, it is impossible to ignore the name and logo changes. The blue and white bird logo on Twitter has become a symbol of the network's culture and lexicon for over ten years. The verb "tweet" has evolved to refer to a post. With 14.75 million Twitter users, which ranks Indonesia sixth in the world, the writer is intrigued to study more about how Indonesian citizens see the rebranding issue. The data scrapping which collects the tweets about Twitter rebranding into X is collected from July 23rd, 2023, when the rebranding news appeared, and July 31st, 2023, which focuses on the day of rebranding that occurred. And, for the feature extraction, we will be using the TD-IDF method and Support Vector Machine using Gaussian Radial Basis Function Kernel as the model. Afterward, in the evaluation phase, we are using Confusion Matrix to find accuracy, f1-score. Lastly, the sentiment will also be analyzed by using rebranding theory. The result of this research shows that the Indonesian netizens' neutral sentiments. This result is also strengthened by the word cloud results which mostly show general words such as rebranding, twitter, https, jadi, yang, and X.
Co-Authors ., Ranny Akhmat Fauzi Anak Agung Ayu Putri Ardyanti Asvian Sulaeman Carlos Hia, Juan Chandra, Michelle Mei Diana Chang, Jennefer Febiola, Febiola Fendyanto Fendyanto Fendyanto, Fendyanto Fraderic, Fedelis Franclin, Marcell Gabriella, Theresia Geasela, Yemima Monica Geasela, Yemima Monica Hansen Handoko, Hie Hansen, Yoel Hartono, Sherren Hazimah, Malahayati Hendri, Glenda Jocelyn Hon, Peter Raymond Indradjaja, Reynaldi Jen, Phangestin Johanes Shane Kaunang, Fergie Joanda Kaunang, Fergie Joanda Kinasih, Putri Rindu Kosasi Kosasi Lirungan, Maria Carol Stephanie Lukman, Nicholas Merryana Lestari Michael Wijaya Monica Geasela, Yemima Mulyanto, Andrew Kristanto Petrisa, Sisilia Ranny, Ranny Ranny, Ranny Rarasati, Dionisa Bhisetya Reji Darmawan Rendy Sarudin Rendy Sarudin Salim, Jonathan Sophia Reni Susilo Susanto, Cornelius Thenata, Angelina P. Thenata, Angelina Pramana Vinsensius Sugito Lein Wendy, Albert Widjaja, Florence Aurelia Wijayanti, Theresia Puspa