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All Journal PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic IJCIT (Indonesian Journal on Computer and Information Technology) Bianglala Informatika : Jurnal Komputer dan Informatika Akademi Bina Sarana Informatika Yogyakarta Jurnal Teknik Komputer AMIK BSI Paradigma Jurnal Manajemen Informatika JOISIE (Journal Of Information Systems And Informatics Engineering) Jurnal Mantik JASIEK (Jurnal Aplikasi Sains, Informasi, Elektronika dan Komputer) Jurnal Teknik Informatika (JUTIF) Jurnal Sistem Informasi International Journal of Educational Research and Social Sciences (IJERSC) Indonesian Journal of Networking and Security - IJNS SPEED - Sentra Penelitian Engineering dan Edukasi Paradigma Info Abdi Cendekia Ardhi: Jurnal Pengabdian dalam Negri Jurnal Pengabdian Masyarakat
Hari Sugiarto - UBSI
Universitas Bina Sarana Informatika
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Journal : Paradigma

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KAJIAN EFEKTIFITAS SISTEM INFORMASI PENJUALAN ONLINE: STUDI KASUS WWW.TOKPRADA.COM Hari Sugiarto
Paradigma Vol 15, No 1 (2013): Periode Maret 2013
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (530.737 KB) | DOI: 10.31294/p.v15i1.2199

Abstract

Costumers’ satisfaction and loyalty are the most important things in business competition. Threevariables that will be used in this research are Quality System, Information Quality, and ServiceQuality. These factors may impact the users’ satisfaction. The research proposes a combinationframework model of DeLone and McLean models (2003) and Akbar and Parvez models (2009)and Structural Equation Model (SEM) was used to analyze the questionnaire data. The result ofthe analysis shows that the model does not fit with the population. In other hand, the model onlyrepresents the samples. Based on proposed model, Quality System and Information Quality doesnot significantly affect users’ satisfaction whereas the Quality service does and users’ satisfactioninfluences users’ loyalty.Keywords: E-commerce, SEM and AMOS
Co-Authors A.A. Ketut Agung Cahyawan W Ade Setiawan Adjat Sudradjat Anus Wuryanto Arjie Desmanto Arman Syah Putra Cep Adiwihardja, Cep Cep Adiwiharja Devina Brigitta Azahra Devina Brigitta Azahra Dewi Yuliandari Diah Wijayanti Diah Wijayanti Firdaus Ibrahim Firdaus Ibrahim Hafis Nurdin Hafis Nurdin Imam Nawawi Imam Nawawi, Imam Istiqomah Sumadikarta Iwan Asmadi Jamaludin - AMIK BSI Bekasi M Abi Zakaria Maria, Vivi Melsa Rahmadania Melsa Rahmadania Muhammad Hilman Fakhriza Muhammad Ryansyah Priyono Priyono Puspa Rini Rachmat Hidayat Rahdian Kusuma Atmaja Rinandi Awan Sagita - AMIK BSI Bekasi Rohimah, Luthfia Ronaldo Sibarani Siti Nurajizah Sugiono Suhardjono S Suhardjono Suhardjono Suharjono Suria Atningsih - AMIK BSI Bekasi Titik Misriati Wahid, Bilal Abdul Wahyu Nurhayati Zahra Zahra Zahra Zahra Zahra Zahra