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All Journal Jurnal TIMES IJEBD (International Journal Of Entrepreneurship And Business Development) METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer METHODIKA: Jurnal Teknik Informatika dan Sistem Informasi Jurnal Informatika Kaputama (JIK) Jurnal Pengabdian Pada Masyarakat METHABDI TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi
Mufria J. Purba
Universitas Methodist Indonesia
Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Physics Public Health

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Pemanfaatan Aplikasi Customer Relation Management pada koperasi Samuel Manurung; Mufria J. Purba
MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer Vol. 19 No. 1 (2019)
Publisher : Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/matrik.v19i1.474

Abstract

Cooperatives are usually referred to as a means to help people from low economic circles up to economic conditions upwards. With the existence of a unit for savings and loans can help the community in the district of Kabanjahe open a business in improving the economy of the people in Kabanjahe. Payment of invoices by customers and events to be carried out by cooperatives never arrive due to a lack of information received by customers. Therefore we need a system that is very helpful in the process of supporting events in the cooperative. The CRM (Customer Relationship Management) application can assist in the notification process and simplify the cooperative payment transaction process. This research can facilitate the cooperatives and cooperative members in conducting transactions and is very helpful also to customers in the notification process of cooperative activities and customer bills and notifications are given 3 days before the activities or events from CU.
Co-Authors Alex Holyfiel Manullang Alexander Simanullang Aritonang, Mendarissan Darwis Robinson Manalu Doli Hasibuan Edward Rajagukguk Emma Rosinta Simarmata Ericho Elovando Surbakti Eva Julia G. Harianja Fati Gratianus Nafiri Larosa Gea, Asaziduhu Gortap Lumbantoruan Harianja, Eva Julia G. Hasibuan, Doli Helen Fransisca Simanungkalit Humuntal Rumapea Hutapea, Marlyna I. Indra Kelana Jaya Jamaluddin Jamaluddin Jamaluddin Jepriyanta N. Brahmana Jhoni Maslan, Jhoni Jimmy F. Naibaho Junika Napitupulu Lestari Pakpahan Lumbanraja, Posma Lyna M. N. Hutapea Mahendra Tlapta Sitepu Manurung, Samuel Marpaung, Flora Marzuki Sinambela Melanthon Rumapea Nainggolan, Rena Nettina Samosir Nova Soraya Simanjuntak Panjaitan, Calvin Nicolas Petty Exclesia Pardosi Purba, Eviyanti Novita Rajagukguk, Edward Rasmulia Sembiring Rena Nainggolan Resianta Parangin-angin Resianta Perangin Angin Resianta Perangin-Angin Rijois I. E. Saragih Rijois Iboy E. Saragih Rimbun Siringoringo, Rimbun Rumapea, Yolanda Y. P. Samosir, Nettina Samuel Manurung Samuel V. B. Manurung Sarkis, Indra M. Silalahi, Arina Prima Siti Normi Sitorus, Hegi Audria Sri Agustina Rumapea Surianto Sitepu Widya Ompusunggu Yohana Angelita Manullang Zalukhu, Delianus