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All Journal Bubungan Tinggi: Jurnal Pengabdian Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Bisnis, Manajemen, dan Ekonomi ARSY : Jurnal Aplikasi Riset kepada Masyarakat International Journal of Community Service & Engagement International Journal of Marketing and Human Resource Research Jurnal Ekonomi Bisnis, Manajemen dan Akuntansi (JEBMA) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) ProBisnis : Jurnal Manajemen Jurnal Ekonomi, Manajemen, Akuntansi
Hamid Halin
Universitas Indo Global Mandiri
Humanities Computer Science & IT Economics, Econometrics & Finance Education Health Professions Industrial & Manufacturing Engineering Public Health Social Sciences Other

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Journal : International Journal of Community Service

 1 
The Effect of Service on Customer Satisfaction at PT Pandu Siwi Sentosa M. Edwin Tri Oktareza; Hamid Halin; Susi Handayani
International Journal of Community Service & Engagement Vol. 1 No. 01 (2020)
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

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Abstract

This study aims to measure the effect of service on customer satisfaction at PT Pandu Siwi Sentosa. Data were collected through questionnaires on 50 PT Pandu Siwi Sentosa consumers and analysed using simple linear regression. The results of the investigation prove that service has a positive and significant effect on customer satisfaction. The coefficient of determination of 0.577 indicates that service contributes 57% to customer satisfaction, while the remaining of 43% is explained by other variables not included in this study. Based on the results, the decision holders at PT Pandu Siwi Sentosa should improve the quality of service to increase the level of customer satisfaction.
Effect of Organizational Citizenship Behavior on Employee Performance at PT Surya Dermato Medica Palembang Fatma Triani; Hamid Halin; Muhammad Wadud
International Journal of Community Service & Engagement Vol. 1 No. 01 (2020)
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

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Abstract

This study aims to investigate the effect of organizational citizenship behavior on employee performance at PT Surya Dermato Medica Palembang. The total sample of 51 was all employees of PT Surya Dermato Medica. Data were collected through observation and questionnaires, and analyzed using simple linear regression on SPSS V23. The results show that organizational citizenship behavior has a positive and significant effect on employee performance. The R2 value of 0.538 indicates that employee performance can be explained by organizational citizenship behavior by 53.8%.
Effect of Training on Employee Performance at PT. Mars Lestari Palembang Saskia Maharani; Hamid Halin; Juhaini Alie
International Journal of Community Service & Engagement Vol. 4 No. 1 (2023)
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijcse.v4i1.821

Abstract

This study aims to analyze the effect of training on the performance of employees of PT Mars Lestari Palembang. The data in this study were obtained through interviews and questionnaires. The research method used in this research is simple linear regression analysis. The results of the study prove that job training (X) has a significant positive effect on employee performance (Y). This research is expected to help companies to improve employee performance through training
Co-Authors Akta Dia Nauly Annisa Nuralifah Ariq Abdullah Asmawati Asharie Ayu Pramitha Barik Barik Bella Nabillah Emilda, Emilda Endah Dewi Purnamasari Fatma Triani Fauziah Afriyani Fifie Dea Angelista Helen Saparingga Hendra Shaputra Iis Oktavia Juhaini Alie Lulu Alfia Ramadani M Ridho Amirsyah Putra M. Arman Derhawan M. Edwin Tri Oktareza Marnisah, Luis Meilin Veronica Mitha Cahyani Muhammad Bahrul Ulum Nur Azizah Ovellya Hartami Darmawan Reny Aziatul Pebriani Resti Marsela Rika Fitri Ramayani Riski Sherlyani Saskia Maharani Septian Agung Rizky Shafiera Lazuarni Shella Nabila Shinta Nadya Putri Susi Handayani Wadud, Muhammad Yeni Yeni