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Journal : JSAI (Journal Scientific and Applied Informatics)

Implementasi Model DevOps Pada Pengembangan Sistem Informasi Satuan Pendidikan Nonformal Nia Umilizah; Azhar Andhika Putra; Feby D. Nursyahidah; Ade Sukma Wati
JSAI (Journal Scientific and Applied Informatics) Vol 7 No 3 (2024): November
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v7i3.7389

Abstract

Information system development is one of the important aspects of supporting modern business operations and strategies. In an increasingly dynamic digital era, the need to produce fast, efficient, and reliable systems encourages organizations to adopt new approaches in information system development. SKB Palembang City still uses ledger media, bulletin boards, and Microsoft Office assistance such as Microsoft Word, making it difficult for people and students to get information about schools and learning materials. The research results show that the application of the DevOps Model in the development of information systems can produce an efficient system with a perfect level of usability according to the SUS evaluation. The average score of 82.5 reflects user satisfaction with the system, although some minor aspects require improvement.
Analisis Komparatif UI/UX Aplikasi Pemesanan Transportasi Online Menggunakan System Usability Scale (SUS) dan Heuristik Evaluation Paisal; Dian Nugraha; Bakhtiar .K; Mariana Purba; Dwi Fitri Brianna; Lemi Iryani; Nia Umilizah; Aulia Aryani; Rizki Adi Saputra; Eldhiyano Pratama; Novita Nurjannah Putri
JSAI (Journal Scientific and Applied Informatics) Vol 9 No 1 (2026): Januari
Publisher : Fakultas Teknik Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jsai.v9i1.9597

Abstract

This study aims to analyze and compare the User Interface (UI) and User Experience (UX) of three online transportation applications in Palembang City, namely Gojek, Grab, and Maxim. The rapid growth of Indonesia’s online transportation industry, which reached 88.3 million users in 2024, highlights the importance of evaluating usability quality. Palembang has unique geographical characteristics, as the city is divided by the Musi River, creating specific challenges for app-based transportation services. The novelty of this study lies in the integration of the System Usability Scale (SUS) with Nielsen’s heuristic evaluation within an urban geographical context fragmented by natural barriers. A descriptive comparative approach was employed, involving 120 active users and three UI/UX expert evaluators. The results show that Gojek achieved the highest SUS score of 78.5 (Good), followed by Grab with 75.2 (Good) and Maxim with 68.7 (OK). One-Way ANOVA indicates significant differences among the applications (F = 12.847; p < 0.001). Theoretically, these findings demonstrate that an integrated usability evaluation approach provides a more comprehensive understanding of UI/UX quality in geographically specific contexts.