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THE INFLUENCE OF FLEXIBLE WORKING ARRANGEMENTS AND WORK TECHNOLOGY ON GENERATION Z PRODUCTIVITY, FACULTY OF ECONOMICS AND BUSINESS, UNIVERSITY OF BANDAR LAMPUNG 2022–2025 Rianto, Rianto; Habiburahman, Habiburahman
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 9, No 1 (2026): JIMB - VOLUME 9 NOMOR 1 MEI 2026
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v9i1.38798

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh flexible working arrangement dan teknologi kerja terhadap produktivitas kerja Generasi Z di Bandar Lampung. Populasi dalam penelitian ini adalah mahasiswa Fakultas Ekonomi dan Bisnis Universitas Bandar Lampung yang berjumlah 761 mahasiswa. Teknik pengambilan sampel menggunakan purposive sampling dengan kriteria mahasiswa semester akhir, sehingga diperoleh sampel sebanyak 88 responden berdasarkan perhitungan rumus Slovin. Pengumpulan data dilakukan melalui kuesioner berbasis Google Form, kemudian data dianalisis menggunakan perangkat lunak SPSS versi 27 dengan metode analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa flexible working arrangement berpengaruh positif dan signifikan terhadap produktivitas kerja mahasiswa Generasi Z, teknologi kerja juga berpengaruh positif dan signifikan terhadap produktivitas kerja, serta flexible working arrangement dan teknologi kerja secara simultan berpengaruh signifikan terhadap produktivitas kerja mahasiswa Generasi Z Universitas Bandar Lampung. Temuan ini mengindikasikan bahwa penerapan fleksibilitas kerja yang didukung oleh teknologi kerja yang memadai mampu menciptakan kondisi kerja yang kondusif, meningkatkan efisiensi, serta mendorong produktivitas kerja mahasiswa Generasi Z.
Pengaruh Disiplin dan Kualitas Pelayanan terhadap Tingkat Kepuasan Pengguna Layanan Publik (Studi Kasus pada Pengadilan Negeri Metro) Setiarso, Setiarso; Habiburahman, Habiburahman
Jurnal EMT KITA Vol 10 No 3 (2026): JULY 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i3.6335

Abstract

This study aims to analyze the influence of work discipline and service quality on the level of satisfaction of public service users. The focus of the study is directed at determining the extent to which work discipline of civil servants and the quality of service provided can increase public satisfaction as service users. The research method used is a quantitative approach with data collection techniques through the distribution of questionnaires to service user respondents. The data obtained were analyzed using multiple linear regression analysis, supported by validity and reliability tests, and classical assumption tests to ensure the feasibility of the research model. The results of the study indicate that work discipline has a positive and significant effect on public service user satisfaction. In addition, service quality also has a positive and significant effect on public service user satisfaction. Simultaneously, work discipline and service quality have a significant influence on the level of satisfaction of public service users, which means that the better the work discipline of civil servants and the quality of service provided, the higher the level of public satisfaction. The conclusion of this study is that increasing public service user satisfaction is strongly influenced by work discipline of civil servants and service quality. Therefore, it is recommended that relevant agencies increase the consistency of the application of work discipline through continuous monitoring and evaluation, and continue to improve service quality in the aspects of reliability, responsiveness, assurance, empathy, and physical evidence to realize professional public services that are oriented towards public satisfaction.