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All Journal RJABM (Research Journal of Accounting and Business Management) Comm-Edu (Community Education Journal) Pepatudzu : Media Pendidikan dan Sosial Kemasyarakatan Jurnal Pemberdayaan Masyarakat Pinisi Business Administration Review Learning Society: Jurnal CSR, Pendidikan dan Pemberdayaan Masyarakat International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Soshum: Jurnal Sosial dan Humaniora Jurnal Ilmu Manajemen dan Pendidikan Kompetensi Jurnal Pengabdian Masyarakat dan Riset Pendidikan KOPEMAS Cendekia : Jurnal Pendidikan dan Pengajaran SAP (Susunan Artikel Pendidikan)
Sri Wahyuni
Universitas Mulawarman
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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ORGANIZATIONAL SUPPORT AND COLLABORATIVE CLIMATE AS PREDICTORS OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR: THE MEDIATING ROLE OF AFFECTIVE COMMITMENT IN THE INDONESIAN PUBLIC SECTOR Sulis Setiawan; Irsan Tricahyadinata; Sri Wahyuni
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 11 (2025): OCTOBER
Publisher : RADJA PUBLIKA

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Abstract

In the current organizational landscape, organizational citizenship behavior (OCB) represents an essential driver of performance and innovation within the public sector. Employees’ willingness to perform beyond formal job duties often depends on how supported and valued they feel, as well as the degree of collaboration that characterizes their workplace. However, empirical evidence remains limited regarding how these contextual factors jointly enhance OCB through affective commitment, particularly in public institutions of developing regions. This study explores the mediating role of affective commitment in the relationship between perceived organizational support, collaborative climate, and OCB among civil servants in East Kalimantan, Indonesia. Using a quantitative explanatory approach and the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with SmartPLS 4, data from 168 respondents were analyzed. The results indicate that supportive and collaborative work environments significantly strengthen OCB both directly and indirectly through affective commitment, emphasizing the importance of emotional attachment, empathy, and teamwork in fostering voluntary and constructive employee behavior.
Co-Authors Ana Muna Nafiah Andi Martina Kamaruddin Arwin Sanjaya Azzifa Tariska Ramadhani Divana Adelia Candra Pradita Fatimatuzzahra Fatimatuzzahra Gusti Noorlitaria Achmad Hepy Tri Winarti Irsan Tricahyadinata Junianti Sinusi Laili Komariyah, Laili Muhamad Alisalman Muhammad Ali Salman Mustangin Mustangin Mustangin Natalia Inuq Norhidayat Norhidayat Nur Ahda Insan Febriani Nurul Aulia Achsana Purwanti Rabiatul Adawiyah Ridwan Ridwan Said Riyadi Riyadi Siska Sari Maulinda Sulis Setiawan Syamsul Anwar Tommy Fimi Widyatmike Gede Mulawarman