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All Journal Teknika Jupiter SMATIKA Jurnal Ilmiah Matrik IKRA-ITH Informatika : Jurnal Komputer dan Informatika Jurnal Sisfokom (Sistem Informasi dan Komputer) Simtek : Jurnal Sistem Informasi dan Teknik Komputer Jurnal Mantik Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer Zonasi: Jurnal Sistem Informasi Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) International Journal of Demos JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Teknologi Informatika dan Komputer Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Jurnal Pengembangan Sistem Informasi dan Informatika Jurnal Indonesia : Manajemen Informatika dan Komunikasi Jurnal Pengabdian kepada Masyarakat Bina Darma JITSI : Jurnal Ilmiah Teknologi Sistem Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Journal of Information System and Artificial Intelligence Jurnal Pengabdian Pancasila (JPP) Jurnal Penelitian Sistem Informasi Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer Aksi Kita: Jurnal Pengabdian Kepada Masyarakat Journal of Information Technology Smatika Jurnal : STIKI Informatika Jurnal
Evi Yulianingsih
Universitas Bina Darma
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Transformasi Digital Pelayanan Rumah Sakit Melalui Sistem Informasi Rawat Inap dan Rawat Jalan Berbasis Web di Rumah Sakit Umum Daerah (RSUD) Kota Prabumulih Aditya Fersta Alwi; Evi Yulianingsih
JITSI : Jurnal Ilmiah Teknologi Sistem Informasi Vol 7 No 2 (2026)
Publisher : SOTVI - Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/jitsi.7.2.557

Abstract

Digital transformation has become an essential necessity in improving the quality of healthcare service, including the management of patient and outpatient services.Rumah Sakit Umum Daerah (RSUD) Kota Prabumulih faces various challenges in managing patient data, administrative record-keeping, and presenting information that is not yet optimally integrated. These conditions affect the efficiency of staff performance and the overall quality of service provided to patients. This study aims to design and implement a web-based inpatient and outpatient information system as part of the hospital’s digital transformation efforts. The system is developed using web-based technology integrated with a database to manage patient data, registration processes, and reporting. The results of study indicate that the developed information system is able to improve the speed, accuracy, and percision of data management, as well as facilitate easier acces to information of the hospital. Therefore, the implementation of web-based inpatient and outpatient information system can support digital transformation and enhance the quality of healthcare services at RSUD Kota Prabumulih.
Pelatihan Penggunaan Sistem SINONA Bagi Honorer Pemda Ogan Ilir Mutiara Yudita; Maria Ulfa; Evi Yulianingsih; Wydyanto; Fatoni
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 6 (2025): NOVEMBER-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/tqg30024

Abstract

Pelatihan pemanfaatan sistem presensi digital berbasis teknologi informasi menjadi salah satu upaya instansi pemerintah dalam meningkatkan kedisiplinan dan efektivitas kerja pegawai. Bagian Umum Sekretariat Daerah Kabupaten Ogan Ilir telah melaksanakan pelatihan penggunaan Sistem Presensi Online SINONA sebagai sarana pencatatan kehadiran pegawai honorer secara digital. Kegiatan ini bertujuan untuk meningkatkan pemahaman dan keterampilan pegawai dalam menggunakan sistem presensi online serta mengevaluasi tingkat keberhasilan pelatihan menggunakan Model DeLone dan McLean yang meliputi variabel kualitas sistem, kualitas informasi, kualitas layanan, penggunaan sistem, kepuasan pengguna, dan manfaat bersih. Metode yang digunakan adalah pendekatan kuantitatif deskriptif dengan pengumpulan data melalui kuesioner yang disebarkan kepada 25 pegawai peserta pelatihan. Hasil kegiatan menunjukkan bahwa pelatihan Sistem Presensi Online SINONA berjalan dengan baik dan memberikan dampak positif. Peserta pelatihan menilai sistem mudah digunakan, informasi yang dihasilkan akurat, serta memberikan manfaat nyata dalam meningkatkan kedisiplinan dan efektivitas kerja.
SISTEM INFORMASI PENDAFTARAN SISWA BARU BERBASIS WEB MENGGUNAKAN METODE WEB ENGINEERING Mazida Khaeriyya Suryono; Maria Ulfa; Evi Yulianingsih; Muhammad Ariandi; Dinny Komalasari
Jurnal Informatika Teknologi dan Sains (Jinteks) Vol 7 No 4 (2025): EDISI 26
Publisher : Program Studi Informatika Universitas Teknologi Sumbawa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51401/jinteks.v7i4.6753

Abstract

Perkembangan teknologi informasi mendorong digitalisasi proses administrasi, termasuk pendaftaran siswa baru. MI Islamiyah Perguruan masih menggunakan sistem pendaftaran berbasis kertas yang rentan terhadap kesalahan, kehilangan data, dan ketidakefisienan. Penelitian ini bertujuan untuk merancang dan membangun sistem informasi pendaftaran siswa baru berbasis web menggunakan metode Web Engineering. Metode pengembangan terdiri dari lima tahap: customer communication, planning, modeling, construction, dan delivery & feedback. Hasil penelitian berupa sistem yang memfasilitasi pendaftaran online, upload dokumen, verifikasi admin, dan pencetakan bukti pendaftaran. Sistem ini telah diuji menggunakan blackbox testing dan berjalan sesuai kebutuhan. Simpulan menunjukkan bahwa sistem yang dibangun mampu meningkatkan efisiensi dan akurasi proses pendaftaran. Disarankan untuk menambahkan fitur arsip data tahunan dan integrasi payment gateway pada pengembangan selanjutnya.
Rancang Bangun Sistem Layanan Pelanggan (Customer Service) Berbasis Chatbot AI Pada INET Komputer Indri Agustari; Evi Yulianingsih
BETRIK Vol. 17 No. 01 (2026): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/qsnwta66

Abstract

The rapid development of digital technology encourages educational institutions to improve the quality of information and administrative services. INET Komputer, as a training and technology course institution, faces challenges related to the high volume of customer inquiries that still rely on administrators, resulting in delayed responses and inefficiency in services. This study aims to design and implement an Artificial Intelligence (AI)-based customer service chatbot integrated with WhatsApp Business. The system development method used is the System Development Life Cycle (SDLC), which includes the stages of requirements analysis, system design, implementation, and testing. The chatbot was developed using the no-code platform ALATWA with a structured conversation flow design. The testing method used is Black Box Testing involving 5 respondents who acted as users to evaluate the chatbot performance through predefined conversation scenarios. The results show that the chatbot is able to provide automatic responses that are fast, consistent, and appropriate to user inputs related to class information, schedules, fees, and registration. The implementation of this chatbot has proven to improve administrative service efficiency and reduce the workload of administrators at INET Komputer.
Pengembangan Sistem Informasi Akademik Berbasis Web pada SMP Negeri 4 Rambutan FADIAH DIYAH; Evi Yulianingsih
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 10 No. 1 (2026): IKRAITH-INFORMATIKA Vol 10 No 1 Maret 2026
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Efficient and integrated academic data management is a crucial need in the digital era, especially at the Junior High School level. This study aims to develop a web-based academic information system at State Junior High School 4 Rambutan to improve the effectiveness and efficiency of overall school academic data management. The development method used is the prototype method which involves iterative interactions between developers and users through the stages of gathering needs, creating an initial prototype, evaluating by users, and refining the system until it is ready for implementation. The developed system has key features in the form of student data management, attendance, assessments, lesson schedules, and academic reports that can be accessed in real-time by the school, students, and parents. The development results show that the prototype method allows the creation of a system that is more suited to user needs, speeds up the administrative process, reduces the potential for manual errors, and increases the transparency of academic information. With an intuitive and web-based interface, this system can be accessed on various devices, providing a modern solution to support the quality of education at State Junior High School 4 Rambutan.
FAQ Chatbot for Small Businesses on the Web Using Semantic Search and Response Ranking Abi Armansyah; Ari Muzakir; Evi Yulianingsih
J-INTECH ( Journal of Information and Technology) Vol 14 No 01 (2026): Journal of Information and Technology
Publisher : LPPM Universitas Bhinneka Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v14i01.2252

Abstract

Small businesses often handle customer questions through manual replies via chat applications or phone calls, causing repetitive work, delayed responses, and inconsistent information delivery. This study proposes a web-based FAQ chatbot that answers user questions by performing semantic search over an Indonesian FAQ knowledge base and ranking the most relevant response. The chatbot applies a lightweight information retrieval approach using TF-IDF vectorization and cosine similarity to compute the relevance score between the user query and FAQ entries (question and tags). The system then selects the top-ranked FAQ entry and returns its associated answer, meaning the semantic matching is performed at the question-to-question level, not directly between questions and answers. The top results are ranked, and the chatbot returns the best answer along with a confidence score and the top three candidate questions to increase transparency. If the score is below a predefined threshold, the system provides a fallback response and suggests related topics rather than forcing an incorrect answer. The system is implemented as a PHP–MySQL web application with an administrator dashboard that supports secure login, FAQ CRUD management, chat logging, and usage analytics. Functional verification is conducted using black-box testing across main modules, including authentication, FAQ management, chatbot interaction, logging, and analytics dashboards. The expected contribution of this work is a practical and low-cost chatbot solution that can be deployed by small businesses to reduce repetitive customer service workload, accelerate response time, and provide measurable service insights through log-based analytics. Future improvements include expanding the knowledge base, enhancing Indonesian text normalization, and adopting embedding-based retrieval for better semantic matching.
Sistem Informasi Kinerja Pegawai Pada Kantor Camat Sungai Lilin Berbasis Website Dimas Prameswara; Evi Yulianingsih
TEKNIKA Vol. 19 No. 3 (2025): Teknika September 2025
Publisher : Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.16945955

Abstract

Pemanfaatan teknologi informasi dalam pengelolaan kinerja pegawai menjadi kebutuhan penting bagi instansi pemerintahan, termasuk Kantor Camat Sungai Lilin. Selama ini, pelaporan kinerja masih dilakukan secara manual tanpa verifikasi, sehingga menimbulkan berbagai kendala seperti rendahnya akurasi data, sulitnya pemantauan kegiatan oleh pimpinan, dan ketiadaan bukti digital. Penelitian ini bertujuan untuk merancang dan membangun sistem informasi kinerja pegawai berbasis web sebagai solusi atas permasalahan tersebut. Metode pengembangan yang digunakan adalah prototype, melalui tahapan analisis kebutuhan, perancangan, evaluasi, pengkodean, pengujian, hingga implementasi. Sistem ini melibatkan tiga peran utama, yakni pegawai, admin, dan pimpinan, dengan hak akses yang berbeda. Hasil pengujian menggunakan metode black box menunjukkan bahwa seluruh fitur sistem berfungsi dengan baik. Selain itu, evaluasi pengguna memberikan respon positif terhadap kemudahan penggunaan dan fungsionalitas sistem. Dengan demikian, sistem ini diharapkan dapat meningkatkan efektivitas, akuntabilitas, serta efisiensi dalam proses penilaian kinerja pegawai di lingkungan Kantor Camat Sungai Lilin.
Sistem Informasi Website Kolam Renang Karya Muda Dengan Menggunakan Metode Mvc (Model-View-Controller) Wulandari; Evi Yulianingsih
Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Vol. 5 No. 2 (2026): September 2026
Publisher : LKP KARYA PRIMA KURSUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62712/juktisi.v5i2.1580

Abstract

Kolam Renang Karya Muda merupakan tempat rekreasi air di Kota Palembang yang juga menjadi pusat pembinaan atlet renang muda melalui Karya Muda Swimming Club (KMSC). Seluruh proses operasional, seperti pemesanan tiket, pendaftaran sekolah renang, swimming club, serta kursus dan les renang privat, masih dilakukan secara manual sehingga menimbulkan antrean panjang dan menyulitkan pengelola dalam memantau data pengunjung, anggota, dan peserta program secara real-time. Penelitian ini bertujuan merancang dan membangun sistem informasi berbasis website yang mengintegrasikan seluruh layanan tersebut secara daring. Sistem dikembangkan menggunakan metode Agile Development dengan lima tahapan, yaitu plan, design, develop, test, dan deploy, serta arsitektur Model-View-Controller (MVC) agar kode lebih terstruktur dan mudah dikembangkan. Pengujian sistem dilakukan menggunakan metode Black Box. Hasil penelitian menunjukkan bahwa sistem berhasil dibangun dan mengubah proses manual menjadi layanan daring yang dapat diakses kapan saja dan dari mana saja, serta membantu pengelola memantau data pengunjung, anggota, dan peserta program secara real-time melalui dashboard admin, laporan tiket, dan verifikasi pembayaran, sehingga pengambilan keputusan operasional menjadi lebih cepat, tepat, dan akurat.
Pengembangan dan Integrasi Sistem Otomasi Perpustakaan Digital Berbasis INLISLite untuk Meningkatan Layanan Informasi di SMA Methodist 3 Palembang Maria Ulfa; Ayu Andira; Evi Yulianingsih; Siti Sauda
JURNAL PENELITIAN SISTEM INFORMASI (JPSI) Vol. 4 No. 3 (2026): Agustus : JURNAL PENELITIAN SISTEM INFORMASI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jpsi.v4i3.4597

Abstract

The development of information technology in the digital era has influenced various aspects of life, including library services. Along with these technological advancements, libraries are required to develop technology-based services through the implementation of digital library automation systems such as INLISLite to improve the quality of information services.This research was conducted at the library of SMA Methodist 3 Palembang, which still used a manual system for managing borrowing, returning, searching, and cataloging books. As a result, delays and data recording errors frequently occurred. In addition, unstructured data storage made library management less efficient. Therefore, the development and integration of an INLISLite-based digital library automation system were carried out to assist in managing book collections, member data, borrowing and returning transactions, fines, and library reports in a more effective and structured manner.The benefit of this research is to support the creation of a library that continuously adapts to technological developments and provides better services to its users. This study employed the Research and Development (R&D) method, consisting of data collection, planning, development, testing, and product refinement stages. The results of this research are expected to improve the effectiveness, efficiency, and quality of information services in the school library
Co-Authors Abi Armansyah Aditya Fersta Alwi Adytia Fantori Amalia , Rahayu Anwar Aji Safii Aprilia Intan Wahyuni Ari Muzakir Ari Muzakir Aulia Nurul Rahmadini Ayu Andira Ayu Antika Azzam Fadhlur Rohman Bayu Andrian Briandy Tri Putra Briandy Bunga Pertiwi Christin Evasari Nainggolan Dimas Prameswara DINNY KOMALASARI Dio Ramadani FADIAH DIYAH Fatmasari Fatmasari Fatoni Febriyanti Panjaitan Ferdiansyah Ferdiansyah Fitri Purwaningtias Ginta Szalika Helda Yudiastuti Iin Seprina Iin Seprina Iin Seprina Ilman Zuhri Yadi Indri Agustari Irhash Mauludi Leon Andretti Abdillah M. Akbar Maria Ulfa Maria Ulfa Mazida Khaeriyya Suryono Mgs Gustriawan Candra Mu'arif Rawhul Ihsan Muhamad Ariandi Muhammad Dzikri Ramadan.F Muhammad Zaki Mutia Mawardah Mutiara Yudita Nurul Adha Oktaviani, Nia Rahma Septiawati Reni Laili Rio Martin Rio Rohima Ayu Chintiya Silfani Oktaviani Siti Sauda Suberlianto Susan Dian Purnamasari Tasya Arnomel Mareta Usman Ependi Vivi Sahfitri Wahyu Pranata Winoto Chandra Wulandari Wulandari Wydyanto Wydyanto Wydyanto Yoga Tandean