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Analisis Kualitas Pelayanan Air Minum Pada Perusahaan Daerah Air Minum (Pdam) Tirtanadi Cabang Tuasan Ika Suhaila; Abdul Kadir; Armansyah Matondang
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 1, No 2 (2022): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Agustus
Publisher : Universitas Medan Area

The quality of service is the priority of PDAM Tirtanadi Tuasan Branch to customers. This research aims to analyze the quality of drinking water services provided by PDAM Tirtanadi Tuasan Branch along with i ts supporting factors and inhibition. The theory used is from Zeithaml and Bitner which is the benchmark of quality judging by several indicators of reliability, responsiveness, assurance, empathy, and tangible. The research method used is a qualitative approach by means of observation, interview and documentation. The results of this study show that the quality of drinking water service provided by PDAM Tirtanadi Tuasan Branch is not fully effective. This can be said to have not been effective on the basis of some indicators that were used as a benchmark of research has not been carried out optimally. Supporting factors and inhibition are also determinants of the quality of service provided.

Kepemimpinan Kepala Desa dalam Meningkatkan Kinerja pada Kantor Desa Sukamaju Kecamatan Sunggal Kabupaten Deli Serdang Louisa Novrianta Ginting; Abdul Kadir; Nina Angelia
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 2, No 1 (2023): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v2i1.767

The village head acts as a leader and must have an attitude of initiative, provide solutions that can improve performance, provide direction and input that can support in carrying out the activities or tasks given. As for the problem formulation, what is the leadership role of the Village Head in Improving Performance at the Sukamaju Village Office, Sunggal Subdistrict, Deli Serdang Regency and what factors are hindering the performance of the Village Head in the Sukamaju Village Office, Sunggal District, Deli Serdang Regency. The research method used was a qualitative approach and data collection techniques used were library observation, interviews and documentation. Based on the results of the research, the leadership role of the Village Head in Improving Performance at the Sukamaju Village Office, Sunggal Subdistrict, Deli Serdang Regency by providing guidance, supervision, exemplary and motivation has generally been running quite well, but improvements must continue. The factors hindering the performance of the Village Head at the Sukamaju Village Office, Sunggal Subdistrict, Deli Serdang Regency are still lacking in leadership such as lack of objective in providing assessments of the work and assignment given, Lack of leadership skills or spirit and lack of leadership knowledge.

Peran Satuan Polisi Pamong Praja (Satpol PP) dalam Menertibkan Bangunan Liar di Kecamatan Bagan Sinembah Kabupaten Rokan Hilir Provinsi Riau Agustinus Pandiangan; Abdul Kadir; Yurial Arief Lubis
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 2, No 1 (2023): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v2i1.768

This research is aimed to know the role of Public Order Agency in curbing illegal buildings especially for regulation, institution, and human resources in the implementation of that role. The problems on this research would discuss about: 1) The role of Public Order Agency in curbing illegal buildings in Bagan Sinembah, Rokan Hilir, Riau. 2) The factors which became an obstacle for Public Order Agency in curbing illegal buildings in Bagan Sinembah,Â RokanÂ Hilir,Â Riau.Â This researchÂ usedÂ qualitative methodÂ as aÂ data analysis method in the office of Public Order Agency. The source of data on this research is the head of Â Public Order Agency, the head of public order and a public comfort, the member of Public Order Agency, sub-district office employee of Bagan Sinembah and the society affected by the enforcement. The data were collected based on doing an interview and documentation. The result Â of Â this Â research Â showed Â that Â the Â role Â of Â Public Â Order Â Agency Â inÂ curbing Â illegal buildings in Bagan Sinembah, Rokan Hilir, Riau started from socialization, data collection, an appeal, until the control was done.

Analisis Kinerja Aparatur Desa dalam Pelayanan pada Masyarakat Desa di Desa Silumajang Kecamatan No. IX-X Kabupaten Labuhanbatu Utara Pebru Arjuna; Abdul Kadir; Nina Angelia
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 2, No 1 (2023): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v2i1.769

The study aims to determine the ferformance of the Village Apparatus in service to the Silumajang Village comudity District NA. IX-X Labuhanbatu Utara. Regency and what are the obstacles and constraintseksprienced by the Village Apparatus in providing services to the Silumajang Village community. The method in this research is a qualitative method, with data collection techniques through interviews, observation and documentation. Data infinity by triangulating sources, techniques and time. The analysis was carried out with an interactive model of data reduction, data presentation and conclusion drawing. The results of this study indicate that the ferformance of the Village Apparatus in Silumajang Village is well measured in the six indicators according to Van Metter and Van Horn in the service policy model, namely for indicators can be said to be good covering standards and objectives, the characteristic of the implementing organization, attitudes and communitation. There are still two indicators that are not optimal, namely resources and the social, economic and political environment. As for the inhibiting factors and the obstacles include people who do not realize the importance of the Family Card especially those in neighborhoods far from the Village office, there are still Village Officials who are not yet professionals in carrying out the tasks assigned to them and there is no certainty when the Family Card will be completed.

Efektivitas Pengelolaan Alokasi Dana Desa Tahun 2017 dalam Upaya Peningkatan Kesejahteraan Masyarakat di Desa Hessa Perlompongan Kecamatan Air Batu Kabupaten Asahan Dian Nur Utama Saragih; Abdul Kadir; Walid Musthafa
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 2, No 1 (2023): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v2i1.778

Welfare society to be important to note the increase because it is the aspiration of the implementation of the country, this would be a great responsibility, especially for the Government of the Village because it has the authority of the area in the implementation of the government in Indonesian. One of the efforts made by the Government in improving the welfare of society is to provide Allocation of Village Funds every year to each of the respectively the one who is the Hessa Perlompongan in the Air Batu of the Asahan regency of North Sumatera, which is in 2017. The management Allocation of Village Funds for the year 2017 at the Hessa Perlompongan have been set up in a regulation of the Asahan No. 8 Year 2017 Guidelines for Management Allocation Fund of the year 2017 and make improving the welfare of society as one of the goals of its management. Based on this is a writer interested in doing research with the title of the Effectiveness Allocation Fund of the year 2017 In The Improvement of Public Welfare Society in the village of Hessa Perlompongan the Air Batu of the Asahan Regency with using the method of research a qualitative. To measure effectiveness of the management Allocation of Village Funds is a writer trying to fit this research by using the theory put forward by Duncan, namely: Achieving the goal, integration and adaptation. In this study can be described that the management Allocation of Village Funds in 2017 at the Hessa Perlompongan is still not succeeded in creating the improvement of public welfare because there are still problems that impede the achievement of these objectives, such as the amount of funds disbursed from the Government of the to the very limited and a lot of the needs of internal Government of which are filled with the use of Allocation of Village Funds so that no funds are distributed not enough to improve the welfare of society, including the community who works as covered in the Allocation of Village Funds as tutor, the dead bilal, the gravediggers and so forth.

Efektivitas Pengelolaan Alokasi Dana Desa Tahun 2017 dalam Upaya Peningkatan Kesejahteraan Masyarakat di Desa Hessa Perlompongan Kecamatan Air Batu Kabupaten Asahan Dian Nur Utama Saragih; Abdul Kadir; Walid Musthafa
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 1, No 2 (2022): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v1i2.1450

Welfare society to be important to note the increase because it is the aspiration of the implementation of the country, this would be a great responsibility, especially for the Government of the Village because it has the authority of the area in the implementation of the government in Indonesian. One of the efforts made by the Government in improving the welfare of society is to provide Allocation of Village Funds every year to each of the respectively the one who is the Hessa Perlompongan in the Air Batu of the Asahan regency of North Sumatera, which is in 2017. The management Allocation of Village Funds for the year 2017 at the Hessa Perlompongan have been set up in a regulation of the Asahan No. 8 Year 2017 Guidelines for Management Allocation Fund of the year 2017 and make improving the welfare of society as one of the goals of its management. Based on this is a writer interested in doing research with the title of the Effectiveness Allocation Fund of the year 2017 In The Improvement of Public Welfare Society in the village of Hessa Perlompongan the Air Batu of the Asahan Regency with using the method of research a qualitative. To measure effectiveness of the management Allocation of Village Funds is a writer trying to fit this research by using the theory put forward by Duncan, namely: Achieving the goal, integration and adaptation. In this study can be described that the management Allocation of Village Funds in 2017 at the Hessa Perlompongan is still not succeeded in creating the improvement of public welfare because there are still problems that impede the achievement of these objectives, such as the amount of funds disbursed from the Government of the to the very limited and a lot of the needs of internal Government of which are filled with the use of Allocation of Village Funds so that no funds are distributed not enough to improve the welfare of society, including the community who works as covered in the Allocation of Village Funds as tutor, the dead bilal, the gravediggers and so forth.

Analisis Program Alokasi Dana Desa (ADD) Dalam Pemberdayaan Masyarakat Desa Di Desa Bangun Sari Deli Serdang Tahun 2018 Disa Devalia Rizki Aranda Lubis; Abdul Kadir; Yurial Arief Lubis
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 1, No 2 (2022): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v1i2.602

Program Alokasi Dana Desa (ADD) is an implementation Alokasi Dana Desa through physical and no-physical development. This research background by program Alokasi Dana Desa (ADD) in empowering village communities at Desa Bangun Sari namely the KDRT prevention program that was established in 2018 where this program could not be realized with a total of Rp 41.000.000-, funds. This study aims to analyze the program Alokasi Dana Desa in the empowerment of rural communities, namely the KDRT program and what are the obstacles for not realizing the program. As for the method used in this study is a descriptive qualitative method. In this study, researchers used three informants who knew as well additional informants. There are two ways to collect data, namely secondary data such as book, journals and documentation, while primary data such as interview and observation. From the result of the above research it can be seen that the program analysis Alokasi Dana Desa (ADD) in empowering village communities at Desa Bangun Sari in 2018 not maximal enough in its application which cab ve examined throught three program indicators according to chareles, namely organizing, interpretation and application.

Peran Aparatur Kecamatan Medan Timur Kota Medan Dalam Pembauatan E-KTP Pada Tahun 2019 Elisabella Elisabella; Abdul Kadir; Yurial Arief Lubis
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 1, No 1 (2022): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v1i1.603

The problem of E-KTP in Indonesia is a fairly large and complex problem, to date, various methods / approaches have been used by the government to tackle the e-KTP problem. As seen in the population administration services in the East Medan District Office related to the issuance of E-KTP. The problem that often occurs is the issue of E-KTP issuance due to the very limited E-KTP blank, lack of human resources in the implementation of E-KTP services. The purpose of this study was to determine the role of sub-district officials in the service of making / issuing E-KTP to the community and describing the constraints / obstacles in the service of making E-KTP. The research model used in this study is a descriptive method with a qualitative approach to data collection techniques, namely interviews, documentation, and observation (observation). The concept used in this study is the concept of Suhardono, (2018) reveals that the role in social science as a function that is brought by someone when occupying a position in a particular social structure. The function performed by a person in his social structure position is a set of behavior that is domiciled in the community, awareness and desire of the community to contribute in every government activity that implements policies and responds to the participation of the community as citizens. The results of this study indicate that the role of the District Apparatus in terms of service quality as well as the process undertaken in making the Identity Card (E-KTP) has been carried out well, only that there are deficiencies namely equipment facilities such as computers, printers and recording devices to facilitate filing in making e-KTPs and lacking the discipline of East Medan District Office staff so the process of making e-KTPs is rather slow and takes a long time.

Implementasi Kebijakan Kredit Usaha Rakyat (KUR) di Bank Rakyat Indonesia Unit Tanjung Morawa Kabupaten Deli Serdang Riri Novalina Peronica; Abdul Kadir; Indra Muda
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 1, No 1 (2022): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v1i1.775

The role of banking in economic development is to channel funds for economic activities, one of which is in the form of credit for individual communities or business entities in the surrounding areas such as the Cape Morawa area. Bank Rayat Indonesia is an executing bank that distributes the most people's business loans. This is because Bank Rakyat Indonesia has a broad network compared to other implementing banks so that it is easy to distribute credit. So so so so that that aims to find out the implementation of policies and problems that occur in presenting Business Loans to customers at the Tanjung Morawa BRI Unit. This research method uses qualitative methods. Technique data through observation and documentation. By wrongly, the implementation of policies carried out by the Tanjung Morawa BRI Unit has not gone well, causing suspicion in the distribution of the People's Business Credit which is due to the communication made by the Bank and reducing existing human resources, resulting in reduced understanding of KUR for prospective customers.

Peran Badan Permusyawaratan Desa (Bpd) Dalam Pengelolaan Dana Desa Di Desa Sei Merbau Kecamatan Ujung Padang Kabupaten Simalungun Rika Wulandari; Abdul Kadir; Yurial Arief Lubis
Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) Vol 1, No 2 (2022): Jurnal Ilmiah Administrasi Publik dan Pemerintahan (JIAPP) - Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiaap.v1i2.607

The Purpose of this study is to describe the role of Village Consultative Body in fund management village in the form of concrete rebate constuction for the 2017 fiscal year in the Sei Merbau Village District Ujung Padang Regency Regency of Simalungun next constraints. Validity of the data whit the triangulation of source and collection techniques data. Analysis was performed whit a model interactive, reduction data, presentation data, and drawing conclusions. This study uses kualitative approach with data collection trough interviews, observation, and documentation. The Subject of this studi is the head and village, cairmand and BPD member, and the community in the village Sei Merbau district Ujung Padang regency of Simalungun. Object under investigation is the role BPD in management village fund in the village Sei Merbau District of Ujung Padang. The result of study this study indicate that role of BPD in the village fund management was not optimal, measured by the fuor indicators, namely three indicators can be categorized as good including equality, consensus orientation and participation. But there is one indicators that is not optimal, namely Rresponsiveness. As for the inhibiting factor include Human Resources and delay in project implementation.

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