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Literature Review: Positive Impact of Training in Improving Nursing Care Quality Competencies Yustina Yustina; Dyah Wiji Puspita Sari; Iwan Ardian; Muh. Abdurrouf
Indonesian Journal of Global Health Research Vol 7 No 2 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i2.5846

Abstract

Quality nursing care is highly dependent on the competence of nurses in providing care in accordance with professional standards. Many nurses still face challenges in improving their skills and knowledge along with the development of science and technology in the health sector. Training is one of the effective methods to improve competence and quality of nursing care. Objective: This study aims to analyze the positive impact of training in improving nurses' competence in providing quality nursing care. Methods: This study used a review of national and international literature published between 2020-2024 and freely available. A systematic search using Google Scholar, PubMed, and SciSpace databases, using the keywords: Competency, Quality of nursing care, Training, with the PCC approach. The article selection process used PRISMA which was then subjected to critical appraisal. The process of searching and screening journal articles began by identifying 5,940 articles from the three main databases. After duplication elimination, 5,040 articles remained. Screening was conducted, removing 845 articles that did not meet the criteria, leaving 55 articles. Next, selection based on inclusion and exclusion criteria eliminated 44 articles, leaving only 11 articles eligible for further review and review. Results: The results showed that there was a significant improvement in the aspects of knowledge, skills, and attitudes of nurses after attending the training. Conclusion: training has a significant positive impact in improving nurses' competence and the quality of nursing care.
Analysis of Effective Nursing Supervision Models to Improve the Quality of Services and Patient Satisfaction: Literature Review Cucu Sri Rahayu; Dyah Wiji Puspita Sari; Muh. Abdurrouf; Iwan Ardian
Indonesian Journal of Global Health Research Vol 7 No 3 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i3.6039

Abstract

Many murder services as an indicator of the quality of health services are one of the determining factors for the image of health service institutions in the eyes of the public. Therefore, there is a need for a management function that can improve health services. Clinical supervision is an effective method in improving health services.Objective: To identify effective surgical supervision models to improve service quality and patient satisfaction.Method: This research uses a literature review design. Journal searches were carried out on the Researchgate, Elseiver, Science, Direct, EBSCO, E-Journal, Proquest E-Journals databases. A total of 10 articles were obtained which were then extracted.Results: Clinical supervision in its implementation must be based on evidence-based nursing practice so that clinical supervision can be implemented effectively. Proctor model supervision is effective clinical supervision because it contains three functions, namely a normative function in efforts to develop professionalism; formative function in efforts to develop skills and knowledge; and restorative function in an effort to provide support.Conclusion: implementing proctor model clinical supervision can improve service quality and patient satisfaction.
Literature Review: Determinants of Patient Loyalty in Using Health Services Sigit Eko Prasetyo; Dyah Wiji Puspita Sari; Iwan Ardian; Muh. Abdurrouf
Indonesian Journal of Global Health Research Vol 7 No 3 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i3.6199

Abstract

Patient loyalty is an important indicator of the success of a healthcare facility. Building patient loyalty is not an easy task. Many factors influence a patient's decision to remain loyal to a healthcare facility. Objective: This study aims to identify and analyze various factors that influence patient loyalty in health services. Methods: This research uses a literature study approach by reviewing national and international articles published in the period 2020-2024. The articles selected were limited to scientific publications available in full-text format and freely accessible. Literature sources were obtained from three main databases, namely Google Scholar, PubMed, and SciSpace. The search strategy was carried out using keywords based on the PICO (Population, Intervention, Comparison, Outcome) framework, such as “health services”, “factors” and patient loyalty”, resulting in 615 articles. The process of analyzing articles using PRISMA, searching and filtering journal articles began by identifying 615 articles from three main databases, Google Scholar (401 articles), PubMed (7 articles), and SciSpace (207 articles). At the initial stage, duplicate articles were eliminated, and the number of articles remaining after this screening was 107. In the screening process from this stage, 84 articles were excluded because they did not meet the predetermined criteria, so only 23 articles entered the next stage. At the eligibility stage, further selection was carried out by considering the inclusion and exclusion criteria. Of the 23 articles screened, 13 did not meet the criteria and were excluded from the selection process. In the end, only 10 articles met all the requirements and were included in the further review stage. Results: Analysis of the literature review patient loyalty in using health services is influenced by factors of service quality, price, communication, and trust.
Analysis of Factors Affecting Handover Quality in Nurses Honan Honan; Muh. Abdurrouf; Dwi Heppy Rochmawati; Dyah Wiji Puspita Sari
Indonesian Journal of Global Health Research Vol 7 No 3 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i3.6239

Abstract

As many as 50% of adverse events in hospitals occur during the handover of patient information. There are several things that can affect handover quality, including knowledge, motivation, resources, peer support and supervision from the head of the room. The purpose of this study was to determine the factors of knowledge, motivation and supervision that affect the quality of handover in nurses at Sari Asih Serang Hospital. This research is quantitative, the type of survey research approach used is cross sectional. The sample in this study was collected from a population of 135 inpatient nurses at Sari Asih Serang Hospital. The number of samples was determined using the Slovin formula, obtained a sample of 101 nurses selected using purposive sampling technique, deliberate selection of samples based on criteria relevant to the research objectives. inclusion criteria include nurses who are willing to become respondents, aged 21-55 years, and work in the inpatient room. While the exclusion criteria were nurses who resigned, were absent due to illness, leave, or other reasons during the study. The multivariate analysis test used is multiple logistic regression. It is known that the supervision variable is confounding. There is a significant relationship between motivation and handover quality in nurses at Sari Asih Serang Hospital with a p value of 0.015 (p <  0.05) and there is a significant relationship between supervision and handover quality in nurses at Sari Asih Serang Hospital with a p value of 0.016 (p <  0.05). The most dominant variable affecting handover quality is knowledge with an OR of 3.993 after being controlled by supervision of the head of the room.
Literature Review: Impact of Mentoring and Training on Improving the Quality of Nursing Care Documentation Yuli Triwulandari; Dyah Wiji Puspita Sari; Muh. Abdurrouf; Nopi Nur Khasanah
Indonesian Journal of Global Health Research Vol 7 No 4 (2025): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v7i4.6328

Abstract

Quality nursing care documentation is essential to support patient safety, continuity of care, and legal aspects of nursing practice. Mentoring and training are effective strategies to improve nurses' knowledge, skills, and compliance in documenting nursing care accurately and systematically.Objectives: This study aims to analyze the impact of mentoring and training on improving the quality of nursing care documentation. Methods: This study used a literature study approach by reviewing national and international articles published in the period 2019-2025. The articles selected were full-text and open access scientific publications. Literature sources were obtained from three main databases, namely Google Scholar, PubMed, and SciSpace. The search strategy used the PICO (Population, Intervention, Comparison, Outcome) framework with keywords such as "mentoring", "training", "documentation quality", and "nursing care", resulting in 534 articles. The article analysis process followed the PRISMA flow. At the initial stage, duplication was eliminated, leaving 127 articles. Further screening excluded 92 articles that were not relevant or did not meet the inclusion criteria. The remaining 35 articles were screened for eligibility by considering the focus of mentoring and training interventions on nursing documentation. After this stage, only 10 articles met all criteria and were further analyzed in this review. Results: showed that structured mentoring with clear objectives, case-based training, utilization of technology, as well as management support contributed significantly in improving the completeness, accuracy, and consistency of documentation.
Analysis of Factors Influencing Nurse Performance in the Implementation of Nursing Care: A Literature Review: A LITERATURE REVIEW Maria Candida Dos Reis; Muh. Abdurrouf; Ahmad Ikhlasul Amal; Dyah Wiji Puspita Sari
Indonesian Journal of Global Health Research Vol. 8 No. 2 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i2.905

Abstract

Nurse performance is a key determinant of patient safety and quality of care, yet remains highly influenced by multidimensional internal and external factors. This literature review aims to examine and synthesize the theoretical and empirical evidence regarding the determinants of nurse performance in the implementation of nursing care. This review draws upon theoretical perspectives of organizational behavior, motivational theory, and competency-based performance, supported by empirical findings from research published between 2020–2025. Using the PRISMA 2020 method, 1,310 articles were initially identified, from which 11 studies met the inclusion criteria. The literature was systematically reviewed through a structured process involving database searching (PubMed, DOAJ, Google Scholar, Garuda, Sinta, and Scopus), screening based on predefined inclusion and exclusion criteria, independent data extraction by two reviewers using a standardized form, and methodological quality assessment applying the JBI Critical Appraisal tools. Given the heterogeneity of study designs, a narrative synthesis approach was used to categorize determinants of nurse performance. Evidence synthesis demonstrates that nurse performance is shaped by individual factors (competence, tenure), psychological factors (stress, anxiety, burnout), motivational variables (self-efficacy, intrinsic and extrinsic motivation), and organizational determinants (leadership, managerial support, work culture), alongside environmental conditions (workload, shift patterns, equipment availability). Competence, work motivation, effective leadership, and supportive work environments consistently enhanced nurse performance, whereas workload burden and pandemic-related stress were associated with performance decline. Methodologically, most studies relied on cross-sectional designs and subjective self-report instruments, limiting causal interpretation and standardization. Nurse performance is driven by an interplay of personal, psychological, organizational, and systemic factors, necessitating a holistic improvement strategy incorporating competency development, motivational support, leadership strengthening, and work environment optimization.
Health Belief Model–Based Health Education and Maternal Health Behaviors During Pregnancy: A Literature Review: A LITERATURE REVIEW Francisca de Jesus Liberato; Sri Wahyuni; Muh. Abdurrouf; Herry Susanto
Indonesian Journal of Global Health Research Vol. 8 No. 3 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i3.1340

Abstract

Maternal health behaviors are a critical determinant of successful maternal healthcare outcomes; however, adherence to recommended health behaviors during pregnancy remains a significant challenge. Health education based on the Health Belief Model (HBM) has been recognized as an effective approach for modifying health behaviors by addressing individual perceptions and motivational factors. This literature review aimed to synthesize empirical evidence on the effectiveness of Health Belief Model–based health education in improving maternal health behaviors during pregnancy. This study employed a systematic literature review in accordance with the PRISMA 2020 guidelines. Articles were retrieved from PubMed, ScienceDirect, Google Scholar, and national journal databases, covering publications from 2020 to 2025. A comprehensive literature search was conducted using predefined keywords, including Health Belief Model, Health Behaviors During Pregnancy, Health Education, and Pregnant Women. A total of 312 articles were identified, of which 72 duplicates were removed. The remaining 240 articles were screened based on titles and abstracts, resulting in the exclusion of 205 articles. Subsequently, 35 full-text articles were assessed for eligibility. Based on predefined inclusion and exclusion criteria, 10 open-access studies involving pregnant women, applying the Health Belief Model, and reporting maternal health behavior outcomes were included in the qualitative synthesis. Health Belief Model–based health education was found to significantly improve maternal health behaviors, including adherence to antenatal care (ANC) visits, nutritional practices, compliance with iron–folic acid supplementation, physical activity, and disease prevention behaviors. Health education grounded in the Health Belief Model is an effective and relevant approach for enhancing maternal health behaviors during pregnancy and warrants integration into evidence-based maternal healthcare services.
Hubungan Antara Pengetahuan, Sikap Dan Budaya Dengan Kesiapan Dalam Penerapan Evidance-Based Practice Pada Perawat Rumah Sakit Islam Sultan Agung Apriliya Intan Sri Utami; Retno Issroviatiningrum; Muh. Abdurrouf
Jurnal Kesehatan Republik Indonesia Vol 3 No 3 (2026): JKRI - Februari 2026
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Evidence-Based Practice (EBP) merupakan pendekatan penting dalam meningkatkan mutu pelayanan keperawatan. Namun, kesiapan perawat dalam menerapkan EBP masih dipengaruhi oleh pengetahuan, sikap, dan budaya organisasi. Studi pendahuluan menunjukkan sebagian besar perawat belum memahami konsep EBP serta jarang membaca literatur ilmiah. Penelitian ini bertujuan mengetahui hubungan antara pengetahuan, sikap, dan budaya dengan kesiapan penerapan EBP pada perawat Rumah Sakit Islam Sultan Agung. Penelitian ini menggunakan desain kuantitatif korelasional dengan pendekatan cross-sectional. Sampel terdiri dari 79 perawat dengan teknik total sampling. Instrumen berupa kuesioner pengetahuan, sikap, budaya, dan kesiapan EBP. Data diuji menggunakan korelasi Spearman.Perawat memiliki tingkat pengetahuan tinggi (57%), sikap mendukung (72,2%), dan budaya kerja baik (64,6%). Kesiapan mayoritas perawat berada pada kategori cukup siap (63,3%). Analisis menunjukkan hubungan signifikan antara pengetahuan dengan kesiapan (r = 0,440; p = 0,000), sikap dengan kesiapan (r = 0,304; p = 0,007), serta budaya dengan kesiapan (r = 0,397; p = 0,000). Terdapat hubungan signifikan antara pengetahuan, sikap, dan budaya dengan kesiapan perawat dalam penerapan EBP. Diperlukan dukungan organisasi dan pelatihan berkelanjutan untuk memperkuat implementasi EBP.
The Relationship between locus of control based on King’s theory of goal attainment and nurses’ performance in hospitals: A cross-sectional study Nur Eka Djihan Dinah; Wahyu Endang Setyowati; Muh Abdurrouf
Lentera Perawat Vol. 7 No. 1 (2026): January - March
Publisher : School of Health Sciences Al-Ma'arif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/lp.v7i1.710

Abstract

Background: Nurses’ performance is a central determinant of hospital service quality, patient safety, and continuity of care. In demanding clinical environments, performance is influenced not only by organizational conditions but also by psychological factors, including locus of control. Within the perspective of King’s Theory of Goal Attainment, locus of control is relevant because nurses’ beliefs about personal control may shape communication, responsibility, decision making, and the achievement of care goals. Objective: This study aimed to examine the relationship between locus of control based on King’s Theory of Goal Attainment and nurses’ performance in hospitals. Methods: This study employed a quantitative correlational design with a cross-sectional approach. The study was conducted at Weda Hospital, Central Halmahera Regency, North Maluku, Indonesia, in September 2025. The population consisted of 145 nurses working in the Male Internal Medicine Ward and Neurology Ward. A total of 117 respondents were selected using simple random sampling. Locus of control was measured using a 16-item questionnaire, while nurses’ performance was assessed using a 15-item questionnaire. Data were analyzed using univariate statistics, cross-tabulation, and Pearson correlation analysis. Results: Most respondents were aged 36–45 years (29.9%), female (72.6%), held a bachelor’s degree (66.7%), and had 21–30 years of work experience (32.5%). Internal locus of control was the most common category (45.3%), while low nurses’ performance was slightly more frequent (37.6%) than high performance (35.9%). Cross-tabulation showed that nurses with external locus of control were predominantly in the low-performance category (60.5%), whereas those with internal locus of control were predominantly in the high-performance category (52.8%). Pearson correlation analysis revealed a statistically significant positive relationship between locus of control and nurses’ performance (r = 0.479; p < 0.001; 95% CI: 0.32–0.62). Conclusion: Locus of control was significantly associated with nurses’ performance in the hospital setting. Nurses with stronger internal control beliefs tended to demonstrate better performance. These findings suggest that strengthening nurses’ personal agency, responsibility, and goal-oriented professional attitudes may contribute to improving nursing performance and the quality of hospital care.
The impact of quality of nursing care on patient satisfaction: A systematic review Hermansyah Hermansyah; Dyah Wiji Puspita Sari; Muh Abdurrouf; Iwan Ardian
Lentera Perawat Vol. 7 No. 1 (2026): January - March
Publisher : School of Health Sciences Al-Ma'arif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/lp.v7i1.711

Abstract

Background: Patient satisfaction is a key indicator of healthcare quality and reflects how patients evaluate the care they receive during treatment. Among the determinants of patient satisfaction, the quality of nursing care has a particularly important role because nurses maintain the most continuous contact with patients across healthcare settings. A systematic synthesis is therefore needed to clarify how the quality of nursing care influences patient satisfaction. Objective: This systematic review aimed to identify, synthesize, and interpret the available evidence on the impact of quality of nursing care on patient satisfaction across various healthcare settings. Methods: This study used a systematic review design. Literature searches were conducted in PubMed, Scopus, ScienceDirect, Google Scholar, and the Directory of Open Access Journals for studies published between 2015 and 2025. The search strategy used combinations of keywords related to nursing care, nursing service quality, and patient satisfaction in English and Indonesian. Studies were included if they examined patients receiving care in hospitals, primary healthcare centers, or clinics and reported patient satisfaction in relation to nursing care.  Ten studies met the inclusion criteria and were synthesized narratively. Results: The findings consistently showed that better quality of nursing care was associated with higher patient satisfaction across inpatient, outpatient, primary care, and specialty care settings. Interpersonal dimensions of nursing care, particularly responsiveness, attention, caring behavior, and therapeutic communication, emerged as the most influential contributors to patient satisfaction. Several studies also indicated that patient satisfaction was shaped by contextual factors such as hospital type, educational level, income, and service organization.  Conclusion: The quality of nursing care has a meaningful and consistent impact on patient satisfaction across diverse healthcare contexts. Nursing care that is responsive, communicative, caring, and patient-centered contributes substantially to favorable patient evaluations of care.