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Hubungan Budaya Keselamatan dengan Ketepatan Identifikasi Pasien di Rumah Sakit Islam Sultan Agung Jundi Anas Zulfikar; Muh. Abdurrouf; Dyah Wiji Puspita Sari
Journal of Health, Medical, and Psychological Studies Vol 1 No 3 (2026): April: Sanitas: Journal of Health, Medical, and Psychological Studies
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/9sreaq29

Abstract

Patient misidentification constitutes a fundamental and preventable risk in healthcare delivery, which can be minimized through the establishment of a strong safety culture. This study aimed to analyze the relationship between safety culture and the accuracy of patient identification at Rumah Sakit Islam Sultan Agung Semarang. The research employed a quantitative design with a cross-sectional approach. The sample consisted of 94 staff nurses working in inpatient wards, selected using a total sampling technique. Data were collected through questionnaires and direct observation, and subsequently analyzed using the Spearman Rank correlation test. The findings revealed that most nurses demonstrated a moderate level of safety culture (40.4%) and good patient identification accuracy (43.6%). Statistical analysis indicated a significant but weak correlation between safety culture and the accuracy of patient identification (p-value = 0.043; r = 0.209). Safety culture contributes positively to identification accuracy, although it is not the sole determining factor. It is therefore recommended that hospitals strengthen periodic audits and develop non-punitive incident reporting systems to optimize compliance.
An Integrative Analysis of Therapeutic Communication, Nurse Competence, and Nursing Service Quality on Patient Satisfaction in Primary Health Care Centers: A Literature Review Hasniati Hasniati; Iwan Ardian; Muh. Abdurrouf; Wahyu Endang Setyowati
Indonesian Journal of Global Health Research Vol. 8 No. 4 (2026): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v8i4.2024

Abstract

Patient satisfaction is a key indicator of service quality in primary health care centers. However, it remains influenced by suboptimal therapeutic communication, nurse competence, and the quality of nursing care. Empirical evidence regarding the relationships among these factors is still fragmented and lacks integration. This literature review aims to analyze the influence of therapeutic communication, nurse competence, and the quality of nursing care on patient satisfaction in primary health care settings. A systematic search was conducted in PubMed, ScienceDirect, Google Scholar, and DOAJ for studies published between 2020 and 2025, following the PRISMA 2020 guidelines. The search strategy was guided by the PICO framework using the keywords “Nurse Competence,” “Patient Satisfaction,” “Primary Health Care Centers,” “Service Quality,” and “Therapeutic Communication.” Inclusion criteria comprised original research articles with cross-sectional designs involving healthcare patients and examining therapeutic communication, nurse competence, service quality, and patient satisfaction. A total of 1,972 articles were initially identified, of which 524 duplicates were removed. After the screening process, 15 articles met the inclusion criteria. Study quality was assessed using the Joanna Briggs Institute (JBI) critical appraisal tool. All included studies demonstrated a statistically significant association between therapeutic communication, nurse competence, and the quality of nursing care with patient satisfaction (p < 0.05). Service quality emerged as the dominant factor, mediating the relationship among variables. Patient satisfaction is influenced by the integration of therapeutic communication, nurse competence, and service quality. Strengthening these three aspects is essential to improve the quality of care in primary health care centers.
The Effectiveness of Team Huddles as an Interprofessional Collaboration Model in Enhancing Patient Safety Culture Within Inpatient Wards: A Systematic Literature Review Frisa Esa Suci; Dyah Wiji Puspita Sari; Dwi Heppy Rochmawati; Muh. Abdurrouf
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 7 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i7.5802

Abstract

Patient safety culture is a critical component of healthcare quality, yet interprofessional collaboration remains challenging in complex inpatient environments. Team huddles—brief, structured interprofessional meetings—have emerged as a promising intervention to enhance communication, teamwork, and safety awareness among healthcare staff. This systematic review aimed to evaluate the effectiveness of interprofessional team huddles in improving patient safety culture in inpatient wards, identify the most affected safety culture dimensions, and examine implementation barriers and facilitators. Following PRISMA guidelines, databases including SciSpace, Google Scholar, and PubMed were searched for studies published between 2010 and 2024. Eligible studies involved inpatient settings, interprofessional huddle interventions, assessment of patient safety culture using validated or qualitative methods, and reporting of implementation factors. From 248 records, 24 studies met inclusion criteria after screening. Study designs included mixed-methods, quasi-experimental, qualitative, randomized controlled trials, and reviews across diverse hospital settings. Findings indicate that huddle interventions consistently improved safety culture, particularly teamwork within units, communication openness, psychological safety, and organizational learning. Effect sizes ranged from small to moderate, with most studies reporting statistically significant improvements. Key facilitators included leadership support, structured protocols, interprofessional engagement, and protected time. Major barriers involved time constraints, hierarchical cultures, staff resistance, and limited training. Overall, interprofessional team huddles are an effective strategy for strengthening patient safety culture, though successful implementation depends on strong organizational commitment and addressing contextual barriers.