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Pengaruh Marketing Mix Terhadap Keputusan Menabung Dengan Reputasi Sebagai Variabel Intervening Pada Bank BNI KCP. Univ. Jember Alfiatin Alfiatin; Yuniorita Indah Handayani; Muhaimin Dimyati
RELASI : JURNAL EKONOMI Vol 17 No 2 (2021)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v17i2.490

Abstract

This study aims to examine whether there is a product, price, place and promotion influence on saving decisions through reputation as an intervening variable. The population in this study are bank customers who have joined more than one month to more than two years BNI kcp Bank. Univ. Jember The sampling technique in this study uses the accidental sampling approach. The number of samples is 100 respondents. The analysis method used is the path analysis method using SPSS 22 software. The results of this study show that the marketing mix has an effect on reputation, and reputation has an effect on saving decisions. Products, prices and promotions affect the decision to save while the place / location has no effect on the decision to save. From the results of the path analysis, reputation is only able to be an intervening variable on the place / location variable on saving decisions. Keywords: Product, Price, Place, Promotion, Reputation, Savings Decision
PENGARUH KUALITAS LAYANAN BERBASIS TEHNOLOGI INFORMASI (TI) TERHADAP KEPUASAN PELANGGAN PADA PERUSAHAAN DAERAH AIR MINUM (PDAM) KABUPATEN BONDOWOSO Fathorrasi Fathorrasi; Suwignyo Widagdo; Yuniorita Indah Handayani
RELASI : JURNAL EKONOMI Vol 18 No 1 (2022)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v18i1.524

Abstract

Entities both business and public, will improve the quality of service with dimensions that are well applied so that it becomes the key to success in the business and public sector. Good quality service will provide customer satisfaction. Customer satisfaction is the key to business success. Related research to discuss and analyze the effect of services quality based on Information Technology to customer satisfaction of the Regional Water Supply Company of Bondowoso Regency. The data used in this study are primary data obtained through questionnaires. The population of this study is active customers in the service area of ​​the Regional Water Supply Company of Bondowoso Regency with a total sample of 100 people and accidental sampling. For data analysis, the authors used multiple linear regression analysis. Based on the results of the analysis, it can be stated that simultaneously Information Technology (IT) based service quality variables consisting of Reliability, Tangible, Assurance, Empaty and Responsiveness affect customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Partially, the variable quality of service based on Information Technology (IT) consisting of Reliability, Tangible, Assurance, and Responsiveness affects customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Where as the variable quality of service based on Information Technology (IT) measured by Empathy partially did not affect customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Variables in service quality based on Information Technology (IT) as measured by reliability are the dominant variables in influencing the level of customer satisfaction in the Regional Water Supply Company (PDAM) of Bondowoso Regency. Keywords: Service Quality, Reliability, Tangible, Assurance, Empaty Responsiveness, and Customer Satisfaction
The Effect Of Brand Image, Quality Products And Price On Samsung Handphone Decision Purchase Della Nuril M; Yuniorita Indah Handayani
ABM : International Journal of Administration, Business and Management Vol 1 No 1 (2019)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v1i1.380

Abstract

This study aims to determine the effect of Brand Image either together or partially or to know the variables that affect consumer purchasing decisions. Independent variables used in this study are brand image (X1), Product Quality (X2) and Price (X3) while the dependent variable is Purchase Decision (Y). The research method used in this research is quantitative research method by using sample of 50 respondents of STIE Mandala Jember Students. Data analysis method used in this research is descriptive analysis method and multiple linear regression analysis. Data processing is done by using computer software SPSS 20 for windows. Keywords: Brand Image, Product Quality, Price and Purchase Decision
The Effect Of Emotional Quotient, Motivation And The Working Environment On Teacher’s Performance With Work Communications As A Moderation Variables In SMK PGRI 1 Giri Banyuwangi M. Hasyim; Muhammad Firdaus; Yuniorita Indah Handayani
ABM : International Journal of Administration, Business and Management Vol 2 No 1 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v2i1.389

Abstract

This study aims to determine the effect of emotional intelligence, motivation and work environment on teacher performance with work communication as moderation at SMK PGRI 1 Giri Banyuwangi. The data analyzed came from 35 teacher respondents in SMK PGRI 1 Giri Banyuwangi. Data analysis tools with multiple linear regression and multiple linear regression moderation variables with the interaction test method (MRA). The results of linear regression indicate that partially Emotional Intelligence has no significant effect on Teacher Performance, Motivation has a significant effect on Teacher Performance and the Work Environment has a significant effect on Teacher Performance. Line 2 linear regression with the addition of the independent variable Work Communication shows that partially Emotional Intelligence has no significant effect on Teacher Performance, Motivation has a significant effect on Teacher Performance, Work Environment has a significant effect on Teacher Performance and Work Communication has no significant effect on Teacher Performance. The results of the moderation regression show that work communication partially moderates the effect of Emotional Intelligence on Teacher Performance, Work Communication moderates the effect of motivation on Teacher Performance and Work Communication moderates weakens the influence of the Work Environment on Teacher Performance. Keywords: Emotional Intelligence, Motivation, Work environment, Work Communication and Teacher Performance.
IMPLEMENTATION OF ISLAMIC SOCIAL REPORTING IN ISLAMIC BANKS MALAYSIA Yuniorita Indah Handayani
Manajemen dan Bisnis Vol 16, No 2 (2017): SEPTEMBER 2017
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jmb.v16i2.335

Abstract

The objectives of this study are (1) to measure the extent to which the Islamic Social Reporting (ISR) is practiced by Islamic banks in Malaysia and (2) to examine the ISR aspect which is most widely disclosed in annual reports. This study used ten Islamic banks in Malaysia as the research sample. The data used were secondary data in the form of information about social activities reported in 2015, 2016, and 2017. The analytical method used was content analysis technique and scoring to assess social activities disclosed in annual reports of the research object. The results showed that the average level of disclosure of the ISR of Malaysian Islamic banks was 32.81%, while the theme that had the highest level of disclosure was society with 10.77%.
Analisis Pengendalian Manajemen dalam Prosedur Penggajian pada UD. Surabaya Rambigundam Kabupaten Jember Hindun Diah Safitri; Yuniorita Indah Handayani; Ihrom Caesar Ananta Putra
Jurnal Akuntansi Keuangan dan Bisnis Vol. 3 No. 1 (2025): April - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to evaluate the management control system in the payroll process at UD. Surabaya Rambigundam, a garment manufacturing company located in Rambipuji District, Jember Regency. The background of this research stems from the complexity of the company's payroll system, which involves two types of employees (permanent and contract-based) and two payment methods (cash and bank transfer), including a wage advance policy that lacks formal documentation. This research employs a qualitative descriptive approach using a case study method. Data were collected through direct observation, in-depth interviews with management and employees, and analysis of company documentation. The results indicate that out of 16 control indicators examined, only five are properly implemented in practice. The main weaknesses identified include lack of task segregation, absence of formal authorization, poor documentation of policies, inadequate attendance tracking, and the absence of technology-based payroll systems. However, several strengths were noted, such as the availability of salary slips, dual-format payroll records (hard and digital), and an open communication culture between management and employees. The conclusion of this study emphasizes that the management control system at UD. Surabaya remains weak and requires comprehensive improvement, both structurally and technologically, to establish an efficient, accountable, and sustainable payroll system.
The Effect of Leadership, Work Facilities, Competence, and Motivation on Employee Performance of Ketakasi Fruit Cooperative Jember Retno Widiyastiwi; Yuniorita Indah Handayani; Muhaimin Dimyati
International Journal of Economics, Commerce, and Management Vol. 2 No. 2 (2025): April : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i2.657

Abstract

This research analyzes the influence of leadership, work facilities, competence and motivation on the performance of employees of the Ketakasi Fruit Cooperative in Jember. Effective leadership, adequate work facilities, employee competence, and motivation are the main factors that influence productivityThis research used a total population of 69 employees of the Ketakasi Fruit Cooperative in Jember. This research uses a saturated sample method. The results of the research show that leadership, work facilities, competence and work motivation have a significant influence on lecturer performance and together these factors have a significant influence on lecturer performance. From the results, it is concluded that the research emphasizes the importance of competency-based leadership (communication, analysis, decision making) to create a supportive work environment, increase employee motivation and performance. The results can help design more effective leadership development programs. Adequate work facilities increase employee comfort, efficiency and productivity. These findings encourage organizations to improve relevant facilities to create a conducive work environment and reduce turnover rates. Employee competencies (knowledge, skills, attitudes) have a significant influence on performance. Organizations can use these results to develop training that focuses on increasing competency, supporting productivity, and increasing competitiveness. And work motivation has a no direct impact on employee performance. Institutions can leverage these results to design motivation-enhancing programs, such as rewards or recognition, to create a more productive work environment.
The Influence of Incentives, Motivation, Work Environment and Leadership Style on Tapper Performance Kalikempit Plantation PT. Perkebunan Nusantara Santika Permana; Suwignyo Widagdo; Yuniorita Indah Handayani
International Journal of Economics, Commerce, and Management Vol. 2 No. 2 (2025): April : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i2.515

Abstract

The performance of an organization or company is influenced greatly and even depends on the quality and competitive ability of its human resources. Various factors can affect employee performance including incentives, motivation, work environment, and leadership style in the company. The purpose of this study was to test and analyze the effect of incentives, motivation, work environment, leadership style on the performance of tappers of Kalikempit Kebun PTPN I Regional 5. This research uses a quantitative approach with explanatory research type. The population in this study was 103 tappers of Kebun Kalikempit PT Perkebunan Nusantara I Regional 5. The sampling method uses saturated samples, where all employees totaling 103 tappers were sampled in this study. The data in this study were obtained using a questionnaire. Data analysis techniques use multiple linear regression analysis with SPSS 25. The results showed that: 1). Partially incentives have a significant influence on the performance of tappers, 2). Partially motivation has a significant influence on the performance of tappers, 3). Partially, the work environment has a significant influence on the performance of tappers, 4). Partially leadership style has a significant influence on the performance of tappers and 5) simultaneously incentive variables, motivation, work environment, and leadership style have a significant influence on the performance of tappers Kalikempit PTPN I Regional 5.
Analysis of the Influence of Leadership Style, Intellectual Intelligence, and Organizational Culture of UPZ Baznas Sub-district on the Success of the BAZNAS Program in Banyuwangi Regency Z Arif Armawan; Yuniorita Indah Handayani; Dedy Wijaya Kusuma
International Journal of Economics, Commerce, and Management Vol. 2 No. 2 (2025): April : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i2.534

Abstract

The objectives of this study formulated in the formulation of the problem are as follows: (1) To analyze the influence of leadership style partially on the performance of administrators and fulltimers of UPZ Baznas sub-districts in Banyuwangi Regency; To analyze the influence of intellectual intelligence partially on the performance of administrators and fulltimers of UPZ Baznas sub-districts in Banyuwangi Regency; (3) To analyze the influence of organizational culture partially on the performance of administrators and fulltimers of UPZ Baznas sub-districts in Banyuwangi Regency; (4) To analyze the influence of leadership style, intellectual intelligence and organizational culture simultaneously on the performance of administrators and fulltimers of UPZ Baznas sub-districts in Banyuwangi Regency. This study uses the method used is to use a quantitative approach with a questionnaire data collection technique distributed to respondents. The data analysis technique uses multiple linear regression analysis techniques assisted by the SPSS program. The results of the study obtained include: (1) leadership style partially has a significant effect on the performance of administrators and fulltimers of UPZ Baznas sub-districts in Banyuwangi Regency; (2) intellectual intelligence partially has a significant effect on the performance of managers and full-timers of UPZ Baznas sub-districts in Banyuwangi Regency; (3) organizational culture partially has a significant effect on the performance of managers and full-timers of UPZ Baznas sub-districts in Banyuwangi Regency; (4) leadership style, intellectual intelligence and organizational culture have an effect on the performance of managers and full-timers of UPZ Baznas sub-districts in Banyuwangi Regency. A good leadership style, having high intellectual intelligence and a comfortable organizational culture can also improve performance.
The Influence of Leadership Style, Discipline and Work Environment on Performance with Work Motivation as a Mediator for MtsN 3 Banyuwangi Teachers and Education Staff Aneka Sulastri; Yuniorita Indah Handayani; Dedy Wijaya Kusuma
International Journal of Economics, Commerce, and Management Vol. 2 No. 2 (2025): April : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v2i2.536

Abstract

The performance of educators and education personnel is a key factor in determining student success and the reputation of educational institutions. This study aims to analyze the influence of leadership style, work discipline, and work environment on work motivation and performance among educators and education personnel at MTsN 3 Banyuwangi. Additionally, it examines the role of work motivation as a mediating variable in the relationship between leadership style, work discipline, and work environment with performance. This study employs a quantitative approach, collecting data through questionnaires distributed to 87 respondents, consisting of educators and education personnel at MTsN 3 Banyuwangi. Data analysis is conducted using path analysis with the assistance of SmartPLS V3 software. The findings reveal that leadership style, work discipline, and work environment each have a direct impact on work motivation. Furthermore, these factors also directly influence performance. Work motivation itself significantly affects performance. However, the indirect influence of leadership style, work discipline, and work environment on performance through work motivation as a mediator is not significant. Thus, this study concludes that leadership style, work discipline, and work environment play a crucial role in directly enhancing the motivation and performance of educators and education personnel. Therefore, direct management of these factors should be a top priority in improving performance at MTsN 3 Banyuwangi.