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Journal : UNEJ e-Proceeding

SOCIAL MARKETING STRATEGY VOLUNTEER EXPERIENCE IN HANDLING CLEFT LIP AND PALATE PATIENTS (CLPP) IN JEMBER AND BONDOWOSO DISTRICT Ulfa Elfiah
UNEJ e-Proceeding 2017: Proceeding of 3rd International Nursing Conference
Publisher : UPT Penerbitan Universitas Jember

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Abstract

Background: The reality shows that people with cleft lip and palate initially refuse to perform surgery. The reason are 1) the patient feels fear because the myth of the operation is dangerous; 2) the myth of skin for operation is taken from the thigh; 3) they feel afraid that they cannot pay operating costs because it is very expensive and 4) there is information if a patients do examination in the hospital only for taking photographs but no realization for treatment. This study aims to describe the meaning of social marketing strategy experience of a volunteer in handling cleft lip and palate in Jember and Bondowoso. Methods: Qualitative research with phenomenology design using in-depth interview technique on two participants with characteristics: 1) social marketing volunteer; 2) understand and be able to speak Indonesian; 3) expressed willingness to become a participant. Results: The research produced four strategic themes that it is used by social workers to assist in handling cleft lip and palate patients. The strategy included knowing the causes of delay in surgery, making a network, generating trust in patients, using media as tool or way of communicating with society. Conclusions: Social marketing volunteer experience in Jember and Bondowoso is very spesific with using four strategies as key to success supporting and handling society with cleft lip, and palate willing to do the operation. This strategies can be adopted as the approach of health worker such as nurses in overcoming health problems. Keywords: phenomenology, cleft lip, and palate, volunteer social marketing, strategy
Co-Authors Adelia Handoko Aditya Kurniawan Agnellia Maulidya Utami Aisyah Amini, Stefia Annisa Sarfina Djunaedy Aprinova, Dicky Primadika Apryanita, Hudayah Ardhina Mahadica Nugroho Arif Arif Aziz, Ayu Munawaroh Candra Agung Wibisana Cicih Komariah D. S. Perdanakusuma Desie Dwi Wisudanti Diana C. Mufida Dina Helianti Dini Agustina Duriyanto Oesman Dwita Aryadina Rachmawati Elly Nurus Sakinah, Elly Nurus Ema Fawziyah Ulfah ENNY SUSWATI F P H, Fransiska Nooril Faa'is Artama, Alfila Fajar Kurniawan Hidayat Fajar Kurniawan Hidayat Fajar Kurniawan Hidayat, Fajar Kurniawan Fatimatuzzahra Fatimatuzzahra Fatmalia Fhierziandrini Nuzuliana Fendi Setyawan Heni Fatmawati Hilda Nur Achfidawati I Gede Widhiana Suarda Kirana Nadyatara Krisno Adji, Novan Kristianningrum Dian Sofiana Kushariyadi Kushariyadi Kushariyadi Laksmi Indreswari Luh Putu Ratna Sundari Luluk Mauludyahwati M. R. Hutagalung Maidy Frista Rosanti Meytika Fauziah Sugiartanti Misnawi Misnawi Mochammad Amrun Hidayat Mochammad Amrun Hidayat Muhammad A. Shodikin Muhammad Fahmi Naufal Muhammad Izat Fuadi Muhammad Yuda Nugraha Nadiyatul Husna, Fella Nikmatul Maula Nur Rahmadani Novan Krisno Adji Nugraha Wahyu Cahyana Nur Hidayah, Siti Phill T Koesbandriati Ramadhani, Alfiyah Rena Normasari Sahazra Chakra Firdaussaid, Jihad Sheila Rachmania Shinta Rumastika, Nindya Sudarti Sudarti Surya Wahyudi, Septa Suryani, Dissa Yulianita Wahyu Rachmadi Akbar Wahyudi, Septa S Waskito Setiaji Winaspita Aulia Putri Windharto, Agus Wiryaning Putri, Komang Yunita