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Fostering ESP Speaking and Reducing Anxiety Through Interactive, Supportive, and VR-Based Methods in a Public Tourism Polytechnic Ratnah, Ratnah; Saputri, Faradillah; Rosmaladewi, Rosmaladewi
International Journal of Language Education Vol. 9, No. 4, 2025
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/ijole.v9i4.84021

Abstract

Confident spoken English is a pivotal element for guest-facing roles in tourism and hospitality, yet many students report high levels of speaking anxiety that suppress participation and performance. This qualitative study maps the ecology of English-speaking anxiety among Food and Beverage Service learners and refines a set of reduction strategies grounded in learner, teacher, classroom, and peer dynamics. Building on in-depth semi-structured interviews with second-semester students at a public polytechnic in Indonesia (n = 20) and reflexive thematic analysis, we synthesize student accounts of what amplifies or alleviates apprehension during service-English tasks. Across participants, confidence emerged as a proximal antidote to anxiety when practice was frequent, predictable, and coupled with constructive, tactful feedback. Teacher stance such as approachability, empathy, humor, and private, improvement-oriented commentary functioned as an affective gatekeeper that calibrated perceived risk. Procedure design mattered: interactive formats (group discussion, role-play) and graded exposure (progressing from collaborative to more public performances) lowered anxiety more reliably than one-off, high-stakes presentations. In this context, short, repeated sessions of off-the-shelf virtual reality (VR) job simulation were integrated as a reduction strategy not as an additional causal factor providing a low-stakes, private rehearsal space for service routines (greeting, clarifying, confirming, apologizing). Students attributed perceived gains to embodied, repeatable exposure that increased communicative self-efficacy and perceived fluency, thereby dampening state anxiety and supporting transfer to peer-facing tasks. We propose a stacked pathway from private/VR rehearsal to small-group role-plays and then to public performance, and we argue that immersive tools should be modeled as climate-contingent affordances that operate through confidence-building mechanisms. Implications for theory, curriculum, teacher development, and pre-internship readiness are discussed, alongside limitations and avenues for mechanism-focused trials.
Analysis of the Influence of Digital Promotion and Physical Accessibility on Economic Sustainability of Tourism in Sambori Village Ratnah; ali, Ibrahim
Jurnal Pariwisata Nusantara (JUWITA) Vol. 5 No. 1 (2026): Jurnal Pariwisata Nusantara
Publisher : PROGRAM STUDI PARIWISATA SYARAH, FAKULTAS EKONOMI DAN BISNIS ISLAM, UNIVERSITAS ISLAM NEGERI MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/juwita.v5i1.14824

Abstract

Purpose: This study is intended to empirically examine the impact of digital promotion and physical accessibility on the sustainability of the tourism economy in Sambori Village, Lambitu District, Bima Regency. This study highlights how limited road infrastructure, lack of public transportation, and lack of coordination of digital strategies hinder the optimization of the natural and cultural potential of villages to strengthen the local community's economy. Method: The study applied a quantitative approach with a causal associative design to uncover the causal relationship between the variables of digital promotion, physical accessibility, and tourism economic sustainability. Data collection was carried out through a Likert scale-based questionnaire that captured respondents' perceptions of physical access conditions, the effectiveness of digital promotions, and its application to tourism economic activities. Data analysis uses multiple linear regression to show the significance of the model and the magnitude of the influence of each independent variable. Result: The findings of the study indicate that the regression model with two predictor variables showed very strong predictive power, with values R = 0.889 and R² = 0.790 at a significance level of p < 0.001. Partially, physical accessibility was the most dominant predictor of tourism economic sustainability (β = 0.584; p < 0.001), which underscores the crucial importance of road infrastructure, transportation, and supporting facilities. Digital promotion also has a significant impact, albeit with a lower magnitude (β = 0.353; p = 0.002), especially in expanding the exposure and attractiveness of tourist destinations. Contribution: This research contains conceptual and empirical insights for rural tourism development through the affirmation of integration, increasing physical accessibility and strengthening digital promotion. The results show that infrastructure development is a key foundation in driving the tourism economy, while promoting digital functions as a catalyst for destination visibility and competitiveness. Therefore, this research provides an empirical basis for developing competitive, inclusive, sustainable tourism development strategies and policies, and focuses on improving the welfare of local communities in Sambori Village.