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Journal : journal of information technology and its utilization

The Role of Lapor Sleman Application in Enhancing Information Transparency of Sleman Regency Government Aidan Rizky Ramadhani Haryanto; Hidayat, Rahmat Rian; Nopriadi
Journal of Information Technology and Its Utilization Vol 8 No 1 (2025): June 2025
Publisher : Sekolah Tinggi Multi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jitu.8.1.5966

Abstract

Law No. 14 of 2008 requires government transparency in providing public information access. The Sleman Regency Government implemented this mandate through the Lapor Sleman application, despite mixed user reviews among its 10,000+ downloaders. This research examines how this application enhances public information transparency using a qualitative approach through interviews, observations, and documentation. The study applies the Technology Acceptance Model (TAM) theory with five constructs to analyze compliance with Information Commission Regulation No. 5/2016. Results demonstrate that Lapor Sleman successfully increases information transparency by meeting both TAM indicators and transparency requirements, evolving beyond a simple application into a multi-channel reporting service. The integration into Sleman Digital platform represents an innovative response to implementation challenges. This study contributes to e-government literature by analyzing the relationship between technological acceptance and public information transparency. To maximize Lapor Sleman's potential, the research suggests periodic evaluations, improved inter-agency coordination, expanded public education initiatives, and strategic integration with the national SP4N-LAPOR! platform. These recommendations provide a roadmap for strengthening Lapor Sleman as an inclusive, responsive technology-based public service model that can be adapted by other regional governments seeking to enhance transparency through digital platforms.
Evaluating Bank DJX's Cybersecurity Maturity Level from Indonesia's Regulatory Perspective Hidayat, Rahmat Rian; Husna, Juniana; Akbar, Son Ali
Journal of Information Technology and Its Utilization Vol 8 No 1 (2025): June 2025
Publisher : Sekolah Tinggi Multi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jitu.8.1.6019

Abstract

In the digitalization era of banking, cybersecurity has become a critical priority as the frequency and sophistication of cyber-attacks rise. This study evaluates Bank DJX's cybersecurity maturity (a pseudonym), focusing on compliance with POJK PTI and SEOJK regulations on cyber resilience in commercial banks. Using a qualitative approach, it assesses inherent cybersecurity risks and the effectiveness of risk management. Findings show a maturity score of 2.1, indicating effective and satisfactory practices, alongside an inherent risk score of 1.9 with a narrow gap (+0.20), suggesting that while current controls address existing threats, the capacity to manage emerging risks remains limited without further enhancements. Given the rapidly evolving threat landscape, continuous improvement is essential. Aligned with recommendations, Bank DJX is well-positioned to strengthen its cybersecurity resilience to meet regulatory demands and proactively address future threats. This study offers empirical insights into cybersecurity practices in Indonesia's digital banking sector, underscoring the importance of regulatory compliance and proactive risk management.