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Enhancing Inter-Organizational Collaboration On Public Service Innovation In Central Sulawesi Province Halim, Rahmawati; Cante, Slamet Riadi; Tahili, Mashuri H.; Munari; Mukarramah
Journal Management & Economics Review (JUMPER) Vol. 3 No. 3 (2025): September
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i3.691

Abstract

Inter-organizational collaboration has been reconceptualized as a strategy to make public service innovation more effective and sustainable. Therefore, this study aims to analyze the relationship between inter-organizational collaboration and public innovation in Central Sulawesi Province in Indonesia. A quantitative method was used, and data were analyzed using descriptive statistics and Structural Equation Modeling (SEM) analysis. The results showed that inter-organizational collaboration, consisting of common aims, power, trust, membership structure, and collaborative leadership, positively contributes to public service innovation. In conclusion, inter-organizational collaboration offers benefits and is feasible for implementation to achieve a more efficient and effective innovation within public organizations.
The Role of Strategic Collaboration on the Capacity Development in Central Sulawesi Province in Indonesia Tahili, Mashuri H.; Halim, Rahmawati; Haris, Subhan; Djaelangkara, Rizali; Rafika, Ika
Journal Management & Economics Review (JUMPER) Vol. 3 No. 3 (2025): September
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i3.692

Abstract

A strategy collaboration approach is an appropriate system used by an organization to structure the way a team works, which is based on solid teamwork and developing capabilities which including the improvement of collaboration strategies within the organization. This study was employed to investigate the role of strategic collaboration approaches on developing the capacity development in basic education in Indonesia. The study applied the sequential mixed methods, which have a total sample of 350 respondents in Central Sulawesi Province, Indonesia. This study used quantitative analysis through questionnaires. This analysis uses Norris-Tirrell & Clay Theory, which involves four analyses such as strategic collaboration planning, collaborative leadership development, stakeholder collaboration capacity, and interorganizational collaboration. The study found that the four dimensions of strategic collaboration have influenced capacity development in basic education; there must be more challenges for the strategic collaboration to be a greater strategy for developing the capacity development, especially in basic education in Indonesia.
Quality of Electronic Services at the Dinas Penanaman Modal Pelayanan Terpadu Satu Pintu of Palu City ramadan; Hattab, Syahruddin; Nuraisyah; Halim, Rahmawati
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 24 No. 1 (2025): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v24i2.6231

Abstract

The transformation of public services through digitization is part of bureaucratic reform efforts to improve efficiency, transparency, and public satisfaction. This research aims to examine the quality of electronic services at the Penanaman Modal dan Pelayanan Terpadu Satu Pintu Office of Palu City. This research uses a qualitative approach with a descriptive type. The informants of this research consisted of service users, Penanaman Modal dan Pelayanan Terpadu Satu Pintu Office employees, and other related parties who were selected purposively. Data collection techniques were conducted through direct observation, in-depth interviews, and documentation. Data analysis was carried out through the process of data collection, data condensation, data presentation, and conclusion drawing. The results showed that electronic services, in this case e-SIGA, have provided convenience in the licensing process, increased time efficiency, and expanded service access. However, there are still a number of obstacles such as network disruptions, lack of interactive communication, and not optimal user data security guarantees. Supporting factors include leadership commitment, digital system development, and the availability of flexible online services. This research emphasizes the importance of strengthening infrastructure, human resource training, and responsive system innovation to sustainably improve the quality of e-services in the public sector
Partisipasi Politik Masyarakat pada Pemilihan Umum Legislatif 2014 di Daerah Pemilihan Banggai III Halim, Rahmawati
Jurnal Review Politik Vol. 6 No. 2 (2016): December
Publisher : Fakultas Ushuluddin dan Filsafat UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (696.921 KB) | DOI: 10.15642/jrp.2016.6.2.297-319

Abstract

This study aims to determine the extent to which the social participation of the community in legislative elections and to find out several factors that affect the high number of people who are not involved in the legislative elections in the electoral district Banggai III in April 9, 2014. Research locations are in six districts; Bualemo, Pagimana, Lobu, Bunta, Nuhon, and Simpang Raya, with a research population of 101.296 people, and the total sample of the study was 236 people. The results show that inadequate matters can be seen in 61% legislative election voting, 36% political discussion activity, 47% campaigning, 30% other group activities, and 37% individual communications. The results also show that positive and significant effects on society are social and economic status, geographical situation, parent affiliation, organization, political awareness, and encouragement to the government.
Kinerja Aparatur Sipil Negara Dalam Pelayanan Publik Di Kelurahan Tanamodindi Kecamatan Mantikulore Kota Palu Pradana, Anandka; Halim, Rahmawati; Afandi, Muhammad
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to examine the performance of Civil Servants (ASN) in public service at the Tanamodindi Sub-District Office, Palu City. The study employed a descriptive qualitative method using Agus Dwiyanto’s (2012) theory, which consists of five performance indicators: productivity, service quality, responsibility, responsiveness, and accountability. This study is based on field research with both primary and secondary data. Data were collected through purposive sampling with six informants, using observation, interviews, and documentation as the main techniques. The findings show that the overall performance of ASN has not yet been fully optimal. In terms of productivity, ASN performed well by providing services that were fast, orderly, transparent, and effective, despite several challenges in the field. For service quality, ASN demonstrated good performance by being polite, quick, communicative, and thorough, which improved public satisfaction. In terms of responsiveness, ASN showed good performance by responding quickly in urgent situations, remaining meticulous, and being easily accessible to the community. On the accountability indicator, ASN also performed well since service procedures were transparent, clear, and easy to understand. However, regarding responsibility, weaknesses were found, particularly in time discipline and consistency of attendance, which often caused delays and forced the public to wait longer to receive services.