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All Journal JURNAL MANAJEMEN DAN AKUNTANSI Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Conference on Innovation and Application of Science and Technology (CIASTECH) Jurnal Aplikasi Dan Inovasi Ipteks SOLIDITAS Jurnal ABM Mengabdi Bulletin of Management and Business Widyagama National Conference on Economics and Business (WNCEB) Journal of Artificial Intelligence and Digital Business Transformasi: Journal of Economics and Business Management Menawan : Jurnal Riset dan Publikasi Ilmu Ekonomi AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Jurnal Manajemen Bisnis Era Digital Jurnal Bisnis Kreatif dan Inovatif International Journal of Economics, Management and Accounting Epaper Bisnis: International Journal Entrepreneurship and Management E-Amal: Jurnal Pengabdian Kepada Masyarakat Jurnal Ekonomi, Manajemen, Akuntansi Journal of Management Research and Studies Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Dharmayanti Pri Handini
Fakultas Ekonomi Universitas Widyagama Malang
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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Journal : Journal of Management Research and Studies

 1 
Effect of Competence on Career Development and Implication for Organizational Commitment Shinta Dewi Suprayitno; Survival; Dharmayanti Pri Handini
Journal of Management Research and Studies Vol. 1 No. 2: July - December (2023)
Publisher : Optima Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61665/jmrs.v1i2.37

Abstract

Every employee might have different competence. The incompatibility between this competence and the job responsibility could influence career development and loyalty. Any public institution must deal with this issue to improve human resource quality. The purpose of this study is to examine the effect of competence on organizational commitment and to find out the implication of this effect for organizational commitment of BLU Education Personnel of Non-Civil Servants at the Health Polytechnic of the Health Ministry in Malang. Population of this study includes 53 individuals. Probablity sampling is used as sampling method with proportional simple random sampling as sampling technique. The size of sample is determined with Slovin Formula which produces 35 respondents. Data collection technique involves observation, interview, and questionnaire. Data analysis employs Smart Partial Least Square (PLS) software. Several results are obtained from this study. Competence has positive and significant effect on career development. Competence also has positive and significant effect on organizational commitment. Career development has positive and significant effect on organizational commitment. Competence has positive and significant effect on organizational commitment with the mediation of career development.
The Influence of Intellectual Intelligence, Emotional Intteligence, and Spiritual Intelligence on Employee Ethical Behavior Muchammad Maulana Abdillah; Tuti Hastuti; Soedjono; Dharmayanti Pri Handini
Journal of Management Research and Studies Vol. 1 No. 2: July - December (2023)
Publisher : Optima Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61665/jmrs.v1i2.47

Abstract

The aim of this research is to empirically test the influence of intellectual intelligence, emotional intelligence and spiritual intelligence on the ethical behavior of employees of the Department of Industry and Trade of Pasuruan City. The approach used in this research is quantitative research. The population in this study were all Civil Servants (PNS) of the Pasuruan City Industry and Trade Service, totaling 66 people. The number of samples in the study was determined using a saturated sample, because the population was relatively small (less than 100). The research model used is multiple linear regression using program assistanceIBM SPSS Statistics 25. The research results show that intellectual intelligence can partially improve ethical behavior. Emotional intelligence can partially improve ethical behavior. Spiritual intelligence can partially improve ethical behavior. Intellectual intelligence, emotional intelligence and spiritual intelligence can simultaneously improve ethical behavior. Spiritual intelligence is a dominant factor that can increase ethical behavior.
Analysis of The Effect of Organizational Trust on Employee Commitment Mediated by Employee Engagement Salshabilla Devy Rachmaningrum; Dharmayanti Pri Handini
Journal of Management Research and Studies Vol. 2 No. 1: January - June (2024)
Publisher : Optima Science

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of Organizational Trust on Employee Commitment with Employee Engagement as a Mediation Variable. The population in this study is all employees with civil servant status who work at the Malang City Industrial and Trade Cooperative Office. This study uses a type of explanatory research using quantitative approach methods that are easier to measure, easy to set research goals, easy to establish populations and samples, and easy to compile questionnaires, and to determine whether the theory used to predict it is correct or not. Sampling technique with Proportionate Stratified Random Sampling with a total of 67 respondents. Data collection methods in the form of questionnaires and data analysis techniques using path analysis. And the data is processed through Smart Partial Least Square (PLS) software. The results of the hypothesis test, the relationship of organizational trust to employee commitment through employee engagement has a significant effect in mediating the effect of organizational trust on employee commitment. The results of the organizational trust hypothesis test on positive and significant employee commitment and organizational trust on employee engagement have a positive and significant effect. Thus, the results of the hypothesis test show that organizational trust has a significant impact not only directly on employee commitment, but also through employee engagement mediation. This shows that the importance of building good organizational trust in order to increase maximum employee commitment and increase employee commitment in the organization, as well as increase employee engagement with the organization.
The Influence of Service Quality and Trust on Mediated Loyalty Customer Satisfaction Rizkha Hayunda Putri Ferenika; Survival; Dharmayanti Pri Handini
Journal of Management Research and Studies Vol. 2 No. 2: July - December (2024)
Publisher : Optima Science

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Abstract

This study aims to determine the influence of service quality and trust on customer loyalty, mediated by customer satisfaction. The study was conducted on customers of Pedis Care in Malang City. The population in this study consists of all customers who have used Pedis Care's services during the year 2023. The sampling technique used was total sampling, with a total of 76 respondents. Data collection was carried out through the distribution of questionnaires, and the data obtained were processed using Smart Partial Least Square (PLS) software. The results of the study indicate that service quality and trust have a positive and significant effect on customer satisfaction. Additionally, customer satisfaction positively and significantly influences customer loyalty. Furthermore, customer satisfaction is proven to mediate the effect of service quality and trust on customer loyalty. Therefore, it can be concluded that improving service quality and customer trust at Pedis Care can indirectly increase customer loyalty through enhanced customer satisfaction.
Co-Authors Adya Hermawati Aldo Naufal Akbar Alfiana Alfiana Ardianto Umbu Sunga Arga Rizki Setiyanto Ari Indah Yuniarti Charles Yosep Choirul Anam Cici Handani Claudius Aprilianus Sot Cornelia Angelina P.H Dila Dwi Mardiana Dita Prastiana Dwi Anggarani Dyah Krisna Murti Fatriana Kadir, Shaifany Hamida, Ika Fitria Nur Kristin Andriani M Sodik M. Sodik Marciano Dias Quintas Da Costa Maria Prisila Manek Muchammad Maulana Abdillah Muchlis H Mas'ud Muchlis H. Masud Muchlis Mas’ud Mulyono - Mulyono Mulyono Nasharuddin Mas Nasharuddin Mas Nur Laily Safitri Raeny Purnamasari Rahayu Puji Suci Rini Agustina Rizkha Hayunda Putri Ferenika Rizqullazid Mufiddin Salshabilla Devy Rachmaningrum Sandi Mustika Prayogo Shinta Dewi Suprayitno Shokhibul Lutfi Sodik . Sodik Sodik Sodik Sodik Sodik Sodik, Sodik Soedjono Sugeng Riani Survival Tuti Hastuti Wahju Wulandari Wilfridus Asa Tuna