Article Per Year (5 Year)
p-Index From 2021 - 2026
4.981
P-Index
This Author published in this journals
All Journal J-MAS (Jurnal Manajemen dan Sains) Jurnal Komunikasi Profesional Dinasti International Journal of Management Science Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Manajemen Kesatuan Dinasti International Journal of Digital Business Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Accounting and Finance Management (JAFM) International Journal of Advanced Multidisciplinary Greenation International Journal of Tourism and Management Greenation International Journal of Economics and Accounting
Osrita Hapsara
Fakultas Ekonomi Universitas Batanghari Jambi
Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

Published : 31 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : International Journal of Advanced Multidisciplinary

 1 
The Influence of Compensation on Employee Performance Through Commitment and Motivation at PT. Bank Rakyat Indonesia (Persero) Tbk. Abunjani Sipin Branch, Jambi Trismi A, Linda; Zahari, M; Hapsara, Osrita
International Journal of Advanced Multidisciplinary Vol. 3 No. 4 (2025): International Journal of Advanced Multidisciplinary (January-March 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v3i4.759

Abstract

This research aims to achieve several objectives, which include: 1) Explaining the aspects of compensation, commitment, motivation, and employee performance at Bank BRI Abunjani Sipin Jambi Branch; 2) Examining the influence of compensation on employee commitment; 3) Investigating the impact of compensation on employee motivation; 4) Assessing the effect of compensation on employee performance; 5) Evaluating how commitment affects employee performance; 6) Analyzing the influence of work motivation on employee performance; 7) Studying the effect of compensation on employee performance mediated by commitment; and 8) Assessing the effect of compensation on employee performance mediated by motivation. The study's population comprises 114 employees at the BRI Sipin Branch in Jambi City in 2023, with a saturated sampling technique being utilized. This research employs a quantitative methodology with a survey approach and utilizes Partial Least Squares (PLS) for data analysis. The findings reveal that compensation exerts both direct and indirect positive and significant effects on employee performance, mediated by commitment and motivation. Furthermore, commitment and motivation themselves have a direct and significant positive influence on employee performance. These findings indicate that when the compensation provided aligns with employees xpectations, it enhances their commitment and motivation, resulting in improved work performance.
The Effect of Competency and Standard Operating Procedures on Public Satisfaction Through Public Service Quality at The Environmental Service of West Tanjung Jabung Regency Hidayat, Hilman; Zahari, M.; Hapsara, Osrita
International Journal of Advanced Multidisciplinary Vol. 5 No. 1 (2026): International Journal of Advanced Multidisciplinary (April - June 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v5i1.1858

Abstract

Public satisfaction is a crucial indicator in assessing the success of public service delivery. This study aims to analyze the influence of competency and standard operating procedures (SOPs) on public satisfaction, with public service quality as a mediating variable at the Tanjung Jabung Barat Regency Environmental Agency. The research approach used was quantitative, using a survey method. The study population consisted of 390 community users of the Tanjung Jabung Barat Regency Environmental Agency services. Sampling was conducted using the Slovin formula to obtain a representative sample size. Data collection was conducted through questionnaires, which were analyzed using path analysis or Partial Least Squares (PLS). The results indicate that competency and SOPs have a positive and significant effect on public service quality. Furthermore, public service quality has a positive and significant effect on public satisfaction. Competence and SOPs also have an indirect effect on public satisfaction through public service quality. These findings confirm that improving staff competency and consistent SOP implementation can improve service quality, thereby increasing public satisfaction.
Co-Authors Agustina, Rahma Agustinus, Helmi AHMADI Ali Akbar Amirah, Amirah Andawari, Citra Aris, M. Asbiliyah, Asbiliyah Asfar, Dedy Ari Atiki, Alik Bintang, Bella Beliana Bukit, Pantun Casmudi Casmudi Dian Wardiana Sjuchro Diniati.Z, Siska Erwan Erwan, Erwan Firnando, Elly Fivanka, Bebi Hardiansyah Hardiansyah Harmonis Hilman Hidayat Ignatius Septo Pramesworo Iyusnawati, Iyusnawati Jahara, Sri Jasrianto, Jasrianto Khodijah, Ratumas M. Ramadhan M. Zahari Mardoni, Mardoni Niawati, Wisnilili Nur, M. Syafruddin Paslah, Roni Rahmayeni, Weni Ramadhan, Rahmad Rudianto Siswahyudianto Sri Wahyuni Sudirman Sudirman Sugiardi, Sigit Sulaiman, Dadan Syamsir Syamsir Syeikh, Saiyid Syekh, Saiyid Taufik Murtono Trismi A, Linda Umi Masruroh, Umi Wahyuri, Putra Wijayanti Jumady, Yunita Yamali, Fahrul Rozi Zahari, M