Article Per Year (5 Year)
p-Index From 2021 - 2026
3.272
P-Index
This Author published in this journals
All Journal Jurnal Ekonomi dan Bisnis Jagaditha Public Inspiration : Jurnal Administrasi Publik Warmadewa Economic Development Journal (WEDJ) Jurnal Ilmiah Manajemen dan Bisnis BERNAS: Jurnal Pengabdian Kepada Masyarakat Postgraduated Community Service Journal Journal of Sustainable Business and Management
Yasa, Putu Ngurah Suyatna
Universitas Warmadewa
Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Mathematics Neuroscience Nursing Public Health Social Sciences Veterinary Other

Published : 38 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 38 Documents
Search

 1   2   3   4 
PENGARUH STRES KERJA DAN IKLIM ORGANISASI TERHADAP INTENTION TO LEAVE DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI (Studi Pada Dinas Perindustrian Dan Perdagangan Provinsi Bali) I Gusti Ngurah Putu Arya Damar; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 4 No. 2 (2017): September
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.4.2.202.1-13

Abstract

Penelitian ini bertujuan untuk menganalisis dan menjelaskan pengaruh stress kerja dan iklim organisasi terhadap intention to leave dengan kepuasan kerja sebagai variabel mediasi dengan subjek penelitian pegawai DInas Perindustrian dan Perdagangan Provinsi Bali. Hipotesis yang diajukan terdiri dari 1. Stres kerja (work/job stress) mempunyai pengaruh negatif dan signifikan terhadap kepuasan kerja (job satisfaction). 2 Iklim organisasi (organizational climate) mempunyai pengaruh positif dan signifikan terhadap kepuasan kerja (job satisfaction). 3 Kepuasan kerja mempunyai pengaruh negative dan signifikan terhadap keinginan untuk pindah (intention to leave). 4 Stres kerja mempunyai pengaruh positif dan signifikan terhadap keinginan untuk pindah (intention to leave). 5 Iklim Organisasi mempunyai pengaruh negative dan signifikan terhadap keinginan untuk pindah (intention to leave). Desain penelitian ini adalah kuantitatif dengan ukuran sampel sebanyak 60 orang yang dihitung dengan menggunakan rumus slovin dan penentuan ukuran sampelnya menggunakan metode probality sampling. Data yang digunakan dalam penelitian ini adalah data primer dan sekunder baik data kuantitatif maupun kualitatif. Analisis data menggunakan structural equation modeling (SEM) dengan metode partial least square (PLS) yang mendapatkan hasil penelitian sebagai berikut : 1 Stres kerja (work/job stress) mempunyai pengaruh negatif dan signifikan terhadap kepuasan kerja (job satisfaction). 2 Iklim organisasi (organizational climate) mempunyai pengaruh positif dan signifikan terhadap kepuasan kerja (job satisfaction). 3 Kepuasan kerja mempunyai pengaruh positif dan signifikan terhadap keinginan untuk pindah (intention to leave). 4 Stres kerja mempunyai pengaruh negative dan signifikan terhadap keinginan untuk pindah intention to leave). 5 Iklim Organisasi mempunyai pengaruh positif dan tidak signifikan terhadap keinginan untuk pindah (intention to leave).
PENGARUH KEMAMPUAN DAN PELATIHAN TERHADAP KINERJA ANGGOTA/STAF LABORATORIUM FORENSIK CABANG DENPASAR I Wayan Sujana; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 4 No. 2 (2017): September
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.4.2.204.14-27

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh faktor kemampuan dan pelatihan secara parsial maupun serempak terhadap kinerja anggota/ staf Laboratorium Forensik Cabang Denpasar. Hipotesis yang diajukan terdiri dari 1) Kemampuan berpengaruh positif dan signifikan terhadap kinerja anggota/staf Laboratorium Forensik Cabang Denpasar. 2) Pelatihan berpengaruh positip dan tidak signifikan terhadap kinerja anggota/staf Laboratorium Forensik Cabang Denpasar. 3) Pelatihan berpengaruh positip dan tidak signifikan terhadap kemampuan anggota/staf Laboratorium Forensik Cabang Denpasar. Design Penelitian ini adalah kuantitatif dengan jumlah responden sebanyak 32 orang. Data yang digunakan dalam penelitian ini adalah SEM (structural equation modelling) dengan metode Partial Least Square (PLS). Secara deskriptif, penelitian ini menggambarkan Kinerja Laboratorium Forensik Denpasar serta fenomena yang dihadapi seiring dengan perkembangan jaman. Dalam mengolah dan menganalisa suatu kasus sangat dibutuhkan kemampuan untuk bisa mendapatkan bukti-bukti yang akurat untuk kepentingan penyidikan. Berdasarkan hasil penelitian dan pembahasan dapat ditarik kesimpulan bahwa Pengaruh Kemampuan dan Pelatihan terhadap Kinerja Anggota/staf Laboratorium Forensik Cabang Denpasar berpengaruh positip guna meningkatkan pelayanan yang profesional dalam pengungkapan kasus.
PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DAN PELATIHAN TERHADAP KOMITMEN ORGANISASI DAN KINERJA PEGAWAI PADA DINAS PERHUBUNGAN KOTA DENPASAR Ni Ketut Eny Purnawati; Gede Suparta; Putu Ngurah Suyatna Yasa
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 4 No. 2 (2017): September
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.4.2.211.36-54

Abstract

Given the importance of commitment organization and employee performance, the issue which is of particular interest are the factors that incluence it, among others, transformational leadership style and training. Otherwise in Sekretariat Daerah Kota Denpasar an effort to get employess who have the commitment organization and high performance, have noticed transformational leadership and training. The formulation of the problem in this research is whether transformational leadership influence on commitment organization, whether training influence on commitment organization, whether transformational leadership influence on empoloyee performance, whether training influence on employee performance, commitment organization influence on employee performance, whether transformational leadership influence on employee performance by mediation commitment organization and whether training influence on employee performance by mediation commitment organization. And to answer the problem, we conducted research with 60 respondence. The method used collected by questionnaire. The analysis technique used is Parsial Least Square (PLS) Version 20. Based on the results obtained conclusions include : transformational leadership have positive influence and not significant influence to commitment organization, training have positive influence and not significant influence to commitment organization, transformational leadership have positive influence and significant influence to employee performance, training have positive influence and not significant influence to employee performance, commitment organization have positive influence and significant influence to commitment organization, commitment organization is partial mediation to influence between transformational leadership to employee performance, commitment organization is partial mediation to influence between training to employee performance.
PENGARUH MOTIVASI DAN LINGKUNGAN KERJA FISIK TERHADAP KEPUASAN KERJA DAN KINERJA PEGAWAI PADA DINAS KEBUDAYAAN KOTA DENPASAR Ni Ketut Kardiasih; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 4 No. 2 (2017): September
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.4.2.222.55-62

Abstract

Tujuan penelitian ini adalah untuk meneliti bagaimana pengaruh motivasi, lingkungan kerja fisik terhadap kepuasan kerja dan kinerja pegawai pada Dinas Kebudayaan Kota Denpasar. Objek penelitian adalah pegawai pada Dinas Kebudayaan sebanyak 30 orang yang kesemuanya dijadikan responden. Penelitian dilakukan dengan metode observasi, wawancara, dokumentasi dan kuisioner dimana variabel diukur dengan instrument berbentuk skala Likert. Penelitian ini merupakan penelitian dengan sampel jenuh karena populasinya berjumlah kurang dari 100, untuk menentukan hasilnya menggunakan Partial Least Square (PLS). Hasil penelitian menyatakan bahwa motivasi dan lingkungan kerja fisik berpengaruh positif dan signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai, motivasi dan lingkungan fisik berpengaruh positif dan tidak signifikan terhadap kinerja. Hasil penelitian ini memberikan implikasi bahwa Kepala Dinas Kebudayaan Kota Denpasar didalam meningkatkan kinerja karyawan harus dimulai dengan upaya peningkatan kepuasan kerja melalui peningkatan motivasi dan juga peningkatan lingkungan kerja fisik.  
PENGARUH MOTIVASI TERHADAP DISIPLIN DAN KINERJA PEGAWAI PADA SEKRETARIAT DAERAH KOTA DENPASAR Ni Made Raka Kumarawati; Gede Suparta; Putu Ngurah Suyatna Yasa
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 4 No. 2 (2017): September
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.4.2.224.63-75

Abstract

Given the importance of discipline and employee performance, the issue which is of particular interest are the factors that incluence it, among others, motivation. Otherwise in Sekretariat Daerah Kota Denpasar an effort to get employess who have the discipline and high performance, have noticed work motivation. The formulation of the problem in this research is whether motivation influence on discipline, whether motivation influence on employee performance, whether discipline influence on empoloyee performance and how function of discipline in mediation influence motivation on employee performance, and to answer the problem, we conducted research with used sample 69 respondence. Data collected by questionnaire. The analysis technique used is Parsial Least Square (PLS) Version 20. Based on the results obtained conclusions include: motivation have positive influence and not significant to discipline at Sekretariat Daerah Kota Denpasar, motivation have positive influence and significant to employee performance at Sekretariat Daerah Kota Denpasar. Discipline have negative influence and not significant influence to employee performance at Sekretariat Daerah Kota Denpasar. Discipline is not mediation between motivation to employee performance at Sekretariat Daerah Kota Denpasar.
PERAN DISIPLIN KERJA DALAM MEMEDIASI DIKLAT (PENDIDIKAN DAN PELATIHAN) SERTA MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PADA DINAS KEHUTANAN PROVINSI BALI Anak Agung Sagung Agustiari; Putu Ngurah Suyatna Yasa; I B Agung Dharmanegara
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 4 No. 1 (2017): Maret
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.4.1.227.123-135

Abstract

The tittle of this reaserch is “The Mediating Role in Labor Discipline Training (Education and Training) and Work Motivation on Employee Perfomance”. Aims of the research is to know influence about Diklat to Performance, Motivate to Performance , Diklat to Discipline , Motivate to Discipline and also Discipline to Performance. Totally of officer population On Duty Forestry Province of Bali counted 80 people, but which used as a sample only 30 people as according to officer which have got the Diklat. Analysis model use program of smart PLS (Partial Least Square). This Research find that Diklat having an effect on positive and significant to Performance , Motivation have an effect on positive but not significant to Performance, Diklat having an effect on positive and significant to Discipline, Motivation have effect on positive and significant to Discipline, and also Discipline have effect on positive and significant to Performance. Directly analysis and indirectly conclude that direct influence of Diklat compared to bigger than direct influence trought to Discipline.
PERAN KUALITAS LAYANAN DAN KUALITAS PRODUK DALAM MENINGKATKAN KEPUASAN DAN LOYALITAS NASABAH Ni Luh Putu Indiani; I Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 3 No. 2 (2016): September
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.3.2.233.85-95

Abstract

Perlambatan ekonomi beberapa tahun belakangan menurunkan kinerja industri perbankan Bali. Kontrasnya, persaingan justru semakin ketat dengan bertambahnya jumlah bank yang beroperasi di Bali. Dalam kondisi ini, bank perlu melakukan sejumlah upaya untuk memuaskan dan mempertahankan nasabah sehingga dapat bertahan di industri. Penelitian ini bertujuan menganalisis pengaruh kualitas layanan dan kualitas produk terhadap kepuasan dan loyalitas nasabah pada industri perbankan di Bali. Pengumpulan data dilakukan melalui survey mempergunakan kuesioner. Model diuji mempergunakan Partial Least Square. Kepuasan nasabah dan kualitas produk berpengaruh positif dan signifikan terhadap loyalitas, namun tidak demikian halnya dengan kualitas layanan. Kepuasan nasabah dipengaruhi lebih kuat oleh kualitas layanan dibandingkan kualitas produk, dan berlaku sebaliknya terhadap loyalitas. Ini menunjukkan bahwa aspek humanis dalam bentuk layanan berkualitas lebih berperan dalam memuaskan nasabah, sementara aspek rasional seperti kualitas produk lebih mampu meningkatkan loyalitas nasabah. Kepuasan nasabah memediasi pengaruh kualitas layanan dan kualitas produk terhadap loyalitas, namun pengaruh tersebut bersifat parsial. Diduga terdapat faktor lain yang mampu menjelaskan hubungan tersebut, yaitu persepsi risiko dan trust. Kata kunci: kualitas layanan, kualitas produk, kepuasan nasabah, loyalitas nasabah, perbankan.
THE EFFECT OF SERVICE QUALITY ON PATIENT LOYALTY MEDIATED BY PATIENT SATISFACTION IN BALI SILOAM HOSPITAL I Made Adhi Mahendrayana; Putu Ngurah Suyatna Yasa; Luh Putu Indiani
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 5 No. 1 (2018)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.5.1.440.1-7

Abstract

Favorable Service Quality is one of the objectives in the implementation of health service at Bali Siloam Hospital synergizing with patient satisfaction to provide customer loyalty. This study aims at determining the effect of Service Quality on Patient Loyalty with Patient Satisfaction Mediation at Bali Siloam Hospital. The research method used was quantitative descriptive. Data analysis techniques used was multivariate statistical techniques of Partial Least Squares (PLS) method. The sample of this research was inpatient at Bali Siloam Hospital consisting of 100 respondents. The results of the study showed that Service Quality has a positive and significant effect on Patient Satisfaction with a significance value of 0.29. Service Quality positively and significantly influencing to Patient Loyalty with significance value equal to 0.39. Patient Satisfaction has positive and significant effect on Patient Loyalty with significance value of 0.56. Patient Satisfaction has a positive and significant influence in mediating the influence of Service Quality on Patient Loyalty with significance value of 0.469. Bali Siloam Hospital is advised to provide better supporting facilities, to improve the empathy of nurses while providing services to inpatients, and to provide certainty of information provided services, to create patient satisfaction, which would ultimately impact on increasing patient loyalty.
Influence of Service Quality and Marketing Mix on Customer Satisfaction and Loyalty of Padma Resort Legian Yunita Citra Dewi; Putu Ngurah Suyatna Yasa; Ni Luh Putu Indiani
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 5 No. 2 (2018)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.5.2.581.119-127

Abstract

Abstract-The hospitality industry in Legian and its surroundings is experiencing a rapid development. This results in a higher competition. Padma Resort Legian is one of the hotels that is able to well maintain customers based on comparison data with hotel competitors. This study aims to determine the effect of service quality and marketing mix on customer satisfaction and loyalty at Padma Resort Legian. Research respondents are customers from overseas with a minimum age is of 17 years staying at Padma Resort Legian. The number of respondents were 100 persons, covering male and female. Data were analysed using Partial Least Square analysis (PLS version 3). The result of the study shows that service quality has no significant effect on customer loyalty; service quality has no significant effect on customer satisfaction; marketing mix has significant effect on customer loyalty; marketing mix has significant effect on customer satisfaction; and satisfaction significantly influence customer loyalty. The implication of this research is Padma Resort Legian should pay attention to the indicators of marketing mix for satisfaction increase in order to increase customer loyalty, that is by locating the marketing mix in strategic location and comfortable, spacious and comfortable hotel room. Hotel interior gives psychological comfort to the guests; the ordering and payment process is done easily; the customer gets clear information from various sources, the hotel has skilled and competent employees who are able to provide good service to the customers and the price according to the quality is received by customers. Keywords: Customer Loyalty; Customer Satisfaction; Marketing Mix; Service Quality.
The Effect of Motivation and Physical Work Environment towards Work Satisfaction and Performance of Employees in Non Medical Support Section of Wangaya Public Hospital Denpasar Luh Putu Sri Anggreni; Putu Ngurah Suyatna Yasa; Ni Wayan Sitiari
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 6 No. 1 (2019)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.6.1.604.48-59

Abstract

The aim of this research is to analyze and explain the influence of motivation and work environment toward satisfaction of work, to analyze and explain the influence of motivation and work environment toward employee performance, to analyze and explain how the satisfaction of work in mediation influence the motivation of employee performance, how the satisfaction of work in mediation influence the work environment of employee performance. To answer the problem, we conducted research with 30 respondents. Data were collected with questionnaire. The analysis technique used was Parsial Least Square (PLS) Version 20. Based on the results obtained, conclusions include motivation has a positive and significant influence on satisfaction of work. Work environment have positive influence and significant to on satisfaction of work. Meanwhile, motivation has no significant effect to the employee performance. Enviroment has a positive and significant influence on employee performance. Satisfaction of work has positive a influence and significant on employee performance. Satisfaction of work is partial mediation between motivation and employee performance at Sekretariat Daerah Kota Denpasar. Satisfaction of work is partial mediation between work enviroment and employee performance at Sekretariat Daerah Kota Denpasar.
Co-Authors A. A Sri Purnami A. A. Rai Sita Laksmi A.A. Ketut JAYAWARSA Anak Agung Sagung Agustiari Cokorda Istri Agung Vera Nindia Putri Eka Darmi Pratiwi Gede Suparta I B Agung Dharmanegara I Gusti Bagus Sindu Martha Nugraha I Gusti Ngurah Putu Arya Damar I Gusti Ngurah Surahman I Kadek Yoga Riantara I Ketut Aryanta I Ketut Dedy Darma Putra I Ketut Suantara I Made Adhi Mahendrayana I Made Mardika I Made Surya Indrawan I Putu Iwan Pramana Putra I Wayan Gede Sarmawa I Wayan Sujana I Wayan Wesna Astara Ida Ayu Sasmitha Putri Ida Bagus Agung Dharmanegara Ita Silvia Azita Azis Kadek Bayu Sastrawan Kadek Goldina Puteri Dewi Komang Tri Putri Andriastuti Luh Made Putri Juliantari Luh Putu Sri Anggreni Ni Ketut Eny Purnawati Ni Ketut Kardiasih Ni Komang Octavia Giri Ni Luh Anik Puspa Ningsih Ni Luh Putu Indiani Ni Luh Putu Sriastiti Ni Made Jaya Senastri Ni Made Raka Kumarawati Ni Made Wahyuni Ni Nyoman Ayu Tirtawati Ni Putu Dita Ariyanti Ni Putu Erlin Pramesti Ni Putu Nila Evayanti Nila Evayanti Ni Wayan Arika Putri Ni Wayan SITIARI Putu Ayu Desy Trisnadewi Darmawan Putu Indah Hapsari Putu Vivi Sinthya P RR. Ella Evrita Hestiandari Sang Putu Krisna Adhi Pranata Senastri, Ni Made Jaya Yunita Citra Dewi