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All Journal Jurnal Manajemen Teknologi Journal of Business and Management JAM : Jurnal Aplikasi Manajemen EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis The Asian Journal of Technology Management (AJTM) Asia-Pacific Management and Business Application Hasanuddin Economics and Business Review Jurnal Manajemen Indonesia Syntax Literate: Jurnal Ilmiah Indonesia SEIKO : Journal of Management & Business Jurnal Darma Agung Jurnal Syntax Transformation Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Management - Small and Medium Enterprises (SME's) Journal of Economics and Business UBS Jurnal Media Ekonomi Jurnal Nasional Manajemen Pemasaran dan SDM Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Jurnal Locus Penelitian dan Pengabdian BISMA (Bisnis dan Manajemen) Journal of International Conference Proceedings International Journal of Entrepreneurship, Business, and Creative Economy International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Eduvest - Journal of Universal Studies Applied Quantitative Analysis (AQA) Jurnal Ekonomi Kreatif dan Manajemen Bisnis Digital (JEKOMBITAL) Journal Integration of Social Studies and Business Development IIJSE JER
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Agent-Based Simulation of School Choice in Bandung, Indonesia: The Emergence of Enrolment Pattern Trough Individual Preferences Utomo, Dhanan Sarwo; Putro, Utomo Sarjono; Hermawan, Pri
The Asian Journal of Technology Management (AJTM) Vol 2, No 1 (2009)
Publisher : School of Business and Management Institut Teknologi Bandung

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Abstract

This study is motivated by the reality that school choice programs that is currently implemented in Bandung that, always resulting student deficit (lack of student) in some schools. In this study, a mechanism that can describe how the enrollment pattern in a school choice program emerge as a result of individual preferences of the prospective students, is constructed. Using computer simulation, virtual experiments are conducted. In these experiments, the enrollment patterns and the number of student deficit that were resulted by various school choice program configurations are analyzed. Based on the experiment results, modification of the current program that can minimize the number of student deficit can be purposed.Keywords: agent-based simulation, school choice, computer simulation
A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation Lisa Putri Kusuma; Pri Hermawan
APMBA (Asia Pacific Management and Business Application) Vol 9, No 1 (2020)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

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Abstract

Peer-to-peer economy is characterised by asymmetric information, economy risks, and social uncertainty that may be arisen in unpredictable time. In hospitality industries, peer-to-peer accommodation allows people to rent unoccupied room or properties to stranger (i.e with the introduction of AirBnB etc). In studying the customer perception, drama theory provides a powerful framework for understanding role of emotion in an interaction. A dilemma analysis is an essential feature of drama theory approach and is described here. This paper provides further application of drama theory II, and reviews host-guest interaction by analysing dilemmas in pre-booking stage with the case if AirBnB. The conclusion is that drama theory is applicable to recognise dilemmas in host-guest interaction in peer-to-peer accommodation.
Customer Dınıng Experıence at Korean Themed Restaurant: an Enhanced Servıce Blueprınt Approach Pri Hermawan; Narendra Radi Muhammad
APMBA (Asia Pacific Management and Business Application) Vol 5, No 3 (2017)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (947.513 KB) | DOI: 10.21776/ub.apmba.2017.005.03.1

Abstract

As competition between restaurants getting fiercer, restaurant owners need to be able to differentiate themselves with other restaurants to attract and retain more customers. Offering ethnic-themed foods and ambiance is regarded as one of strategy to differentiate between one restaurant and the others. At the heart of this strategy, restaurant owners are encouraged to offer authentic and distinct dining experience so that people are attracted and willing to revisit the restaurant. Customers perceive dining experience by recognizing the clues exposed during service delivery process or what usually called as service clues. This paper aims to explore how customers perceive about service clues and how it affects their dining experience at an ethnic-themed restaurant. This paper uses a qualitative approach and proposes an enhanced service blueprint to obtain deeper understanding about customer dining experience. The findings show the role of service clue in shaping up customer experience in an ethnic-themed restaurant. Each clue contributes differently in building customer dining experience.
Youth’ Co-Creation Behavior in Casual Dining Restaurants in Bandung City, Indonesia Pri Hermawan; Utomo Sarjono Putro; Dini Turipanam Alamanda; Dewi Riani
Jurnal Manajemen Indonesia Vol 22 No 1 (2022): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v22i1.3685

Abstract

This study aims to identify the co-creation behavior especially students who have experiences of casual dining restaurants. This study also analyses the relationship between co-creation behavior, customer satisfaction, and customer loyalty. The research applied a quantitative method with survey design, and it was conducted for 6 months. It applied the purposive sampling method and the questionnaires were distributed to 1,970 respondents. The collected data were analysed using Structural Equation Modelling (SEM). The results indicate that two types of co-creation behavior of students who have experiences of casual dining restaurants in Bandung, namely customer participant behavior and customer citizenship behavior.Keywords: consumer behaviour; culinary; co-creation behaviour; satisfaction; loyalty
Co-creation strategy in peer-to-peer accommodation in Bandung tourism context Anna Riana Putriya; Utomo Sarjono Putro; Pri Hermawan; Kyoichi Kijima
BISMA (Bisnis dan Manajemen) Vol. 12 No. 2 (2020)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (870.418 KB) | DOI: 10.26740/bisma.v12n2.p140-153

Abstract

AbstractCollaborative economy refers to social and economic sharing activities that make entities (customer and peer provider) in-service ecosystem can access services through technology or digital platform. This research aims to give a better understanding of activities and interaction between entities that can potentially elevate the existence of peer-to-peer (P2P) accommodation in Indonesia. Although research regarding the collaborative economy has been accelerating, there has not been a formal conceptualization of interaction from a broadening perspective as a service ecosystem in the context of co-creation. Preliminary study becomes crucial and relevant with the raising of the collaborative economy, based on the consideration that no previous research is considered to be able to explain the dynamics of interaction by using a perspective of Service-Dominant Logic (S-D Logic). This study seeks to answer two research questions, what interactions occur outside consumers, peer providers, platform providers, and how co-creation might be created in the P2P service ecosystem. This conceptual paper draws on the interaction from the perspective of co-creation between entities and stakeholders as a lens by using the systematic-qualitative approach. In general, this study uses the Soft System Methodology (SSM) precisely defining an unstructured situation in the real world. This study tries to initiate the development of phases of co-creation between entities in the service ecosystem. The outcomes of this study enrich the body of knowledge of service science, especially on the way to apply the framework value co-creation. The development of a better service ecosystem across particular engagement remains critical.
Analysis of Renewal Team Negotiation Strategy in Achieving Consumer Deals (Case Study at PT. Moka Teknologi) Dwi Hariana Pane; Pri Hermawan
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5620

Abstract

In the business world, competition between companies that have the same type of sales is common. The number of food entrepreneurs currently encourages application companies to make innovations in the online cashier system which will help FNB entrepreneurs control income and monthly reports on their businesses. PT MokaPOS is a service company that provides cashier-based applications. Where currently the customer has reached 40,000. The high competition in this application makes Mokapos continue to make developments in the application. However, it is not enough because with the number of customers they already have, how to keep their customers using MokaPOS.The Renewal team is tasked with retaining customers by negotiating when offering price quotes for their MokaPOS account extensions in this case, to find out how to get customer deals this study uses sem pls analysis to find out how to get customer deals.
Scenario Planning on Increasing the Competitiveness of Food MSMEs in Jambi for The Next Five Years Febriany Martiana Nasel; Pri Hermawan
Journal of International Conference Proceedings Vol 4, No 3 (2021): 2021 WIMAYA International Conference of Economics and Business
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i3.1334

Abstract

The target of the food MSME assistance program by the Indonesian FDA is to increase the competitiveness of food MSMEs through product licenses issued by the Indonesian FDA. However, many factors influence and have a significant impact on the ability of food MSMEs to meet registration requirements. The Indonesian FDA, especially in Jambi, needs to develop a strategy for assisting MSMEs in food to quickly adapt to changes in an uncertain future. The strategies are developed using a scenario planning approach. The key focal issue, driving forces, and key uncertainties are identified and analyzed using PESTEL and SWOT analyses, as well as data collection via literature reviews and expert interviews. According to the impact and uncertainty associated with the 13 driving forces, the primary sources of uncertainty regarding the competitiveness of food MSMEs in Jambi are the consistency of government policies and public awareness of food MSMEs' competitiveness. Combining these critical uncertainties results in a two-dimensional matrix containing four plausible scenarios: The Flash, The Dark Knight, Far From Home, and Infinity War. The province of Indonesian FDA in Jambi uses the implications, options, and early warning signals to determine the most appropriate strategy for each scenario. The implementation plan for each scenario for the next five years was developed based on these strategies.
Strengthening Collaboration through Perception Alignment: Hybrid Workplace Leadership Impact on Member Awareness, Understanding, and Learning Agility Darmawan Tri Nugroho; Pri Hermawan
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 5 No. 1 (2022): June 2022
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1712.189 KB) | DOI: 10.31098/ijmesh.v5i1.954

Abstract

The recent development of cross-functional project initiatives and implementation of remote technology applications is changing the leader and team member working environment that influences their interaction and collaboration with other teams/customers/stakeholders/ providers/any related parties to compete in the rising digitalization and VUCA (volatility, uncertainty, complexity, and ambiguity) situation. This research wants to dissect how the influence of hybrid workplace leadership capabilities on the awareness, understanding, and learning agility of cross-functional project team members to foster team perception alignment and achieve strengthened collaboration. Researcher dissects individual team members' mental processes (awareness of the intended purpose, understanding of self-others, and learning agility) that connect leadership capability and team perception alignment to enhance collaboration during hybrid workplace implementation. This study is a quantitative research methodology, collecting data through a questionnaire survey and then analyzing data from 99 respondents using Partial Least Squares Structural Equations Model (PLS-SEM). Based on the result of this study, hybrid workplace leadership impacts the awareness of purpose. Then awareness affects the understanding of self and others, and both affect the learning agility of each team member, which influences the alignment of perceptions in the work team. This alignment of perceptions contributes to the collaboration process with other teams/organizations.
Viable System Model as A Framework for Value Co-Creation Service System Analysis of Technology-based Business Incubator Eka Yuliana; Utomo Sarjono Putro; Pri Hermawan; Astri Ghina
Jurnal Manajemen Indonesia Vol 23 No 1 (2023): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v23i1.4674

Abstract

Bandung Techno Park (BTP) at Telkom University has a crucial role in the technology-based business incubation scheme. From the recruitment process, learning goals, venture capital, commercialization with all impacted to start-ups accomplishment. These observations resulted by using qualitative research methods for one year. Referring to the concept of service systems, it was founded that business incubators in higher education can produce the holistic service system diagnostics to develop the external collaboration between university and industry. These findings are successfully set out by used the Viable System Model (VSM) from service system science approach which is divided into five main functions: (1) Operationalization, (2) Coordination, (3) Monitoring and Control, (4) Intelligence, (5) Policy. The important collaboration of the integrated service system at BTP is framed in a structured concept. Incubator operation supervision focuses on service systems that play a role in four types of management, namely: business innovation and incubation, tenant service and support, marketing, and technology solutions. The findings of the analysis with VSM relate to the role of technology-based business incubators in creating value co-creation from a service science point of view. Keywords— Value Co-creation; New Technology-based Firms; Business Incubators; University-industry Collaboration
Negotiation Training in Business and Management: A Systematic Exploration of the Previous Works Suryanto, Crista Fialdila; Hermawan, Pri
Journal Integration of Social Studies and Business Development Vol. 1 No. 2 (2023)
Publisher : Integrasi Sains Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58229/jissbd.v1i2.85

Abstract

The demand for negotiation training has grown steadily, driven by the need to thrive in an ever-changing business landscape. Numerous studies have been conducted to identify effective approaches to negotiation training. However, the pace of development in negotiation training has not kept up with the increasing demand. This research aims to shed light on current trends in negotiation training research to identify gaps that can be addressed through further investigation. In order to explore this topic, a comprehensive examination was conducted using the Scopus database, resulting in the selection of 39 journal articles for further analysis. The findings of this review reveal several gaps in the existing literature, particularly concerning the integration of information and communication technology (ICT) in negotiation training. Furthermore, the review highlights a tendency for negotiation training to remain static, lacking the ability to capture and provide feedback on the dynamic changes during the negotiation process.
Co-Authors Adam Riztama Amora Agung Wibowo Allya Ghina Syafira Wini Amar Ma’ruf Anna Riana Putriya Ardi Andra Margusano Ardiansyah Putra, Topan Astri Ghina Avianto, Teten W Bangun Nuswantoro, Bangun Chandra Kurniawan Darmawan Tri Nugroho Devilia Sari Dewi Riani Dhanan Sarwo Utomo Dini Turipanam Alamanda Dwi Hariana Pane Eka Yuliana Eko Agus Prasetio Farah Nadira Iriawan Febri Rio Cahyono Febriany Martiana Nasel Felicia Alvina Gemilaksono, Hari Gerra Maulana Hakim , Arif Rahman Hari Gemilaksono Hariz , Luthfi Harry Kurniawan Hendrawan Hermawan Hermawan Istanto, Dimas Ivana Jahja Jelsi Ratu Berlianne Kamal , Jamaluddin Kartika Tjendana Khanza, Alya Raisa Khrisna Ariyanto Kusuma, Lisa Putri Kyoichi Kijima Lisa Putri Kusuma Manahan Siallagan Margusano, Ardi Andra Melinda, Sisca Muhammad Habibullah Iskandar Narendra Radi Muhammad Narendra Radi Muhammad, Narendra Radi Natalia Natalia Nengah Rama Gautama Nuraeni, Shimaditya Pradana, Mega Dita Prasetya, Ivan Putro, Utomo Sarjono Putro, Utomo Sarjono Putro, Utomo Sarjono R. Daffa Andaru Fawwaz Naufal Ramadhan, Mohamad Ramadhani Meifariza Sari, Fiana Amanda Suryanto, Crista Fialdila Susanto, James Daniel Syujana, Alvin Topan Ardiansyah Putra Utami, Edya Ariana Utomo Sarjono Putro Utomo Sarjono Putro Utomo Sarjono Putro Utomo Sarjono Putro Utomo Sarjono Putro Utomo, Dhanan Sarwo Utomo, Dhanan Sarwo Vania Stella Elena Vincent Saragossa Handa Prasetyo Wahyudi WAHYUDI Wijaya, Gito William Sukyono Willy Pradhana Wulan Asti Rahayu Yos Sunitiyoso Yos Sunitiyoso