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ANALISIS PERSEPSI KEMANFAATAN, KEMUDAHAN, KUALITAS DAN HARGA TRANSPORTASI ONLINE SEBAGAI SARANA PENUNJANG AKSESIBILITAS WISATAWANDI KOTA MALANG Arizky Kautsar Ramadhanu; Supriono Supriono
Jurnal Administrasi Bisnis Vol 60, No 2 (2018): JULI
Publisher : Fakultas Ilmu Administrasi Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to Analyze and Explain about the perception of tourists who are on the online transport. As a tool to support the accessibility of tourists in Malang. in this study researchers used a mixed method by combining qualitative and quantitative approaches in order to obtain mutually reinforcing results. In this study the focus is the main reason tourists using online transportation of the perception of tourists on the factors of inhibition and support of online transportation to be one of the accessibility of tourists in Malang. The result, from 100 respondents 49 main reasons to use online transportation because of the ease of using online transport in all conditions. The most common inhibiting factor is the presence of gaps with conventional transport. As for the most supporting factors mentioned by the respondent is its easy use in all conditions. Keywords: Online Transportation and Tourist Accessibility АBSTRАK Tujuan dari penelitian ini adalah Menganalisis dan Menjelaskan tentang persepsi wisatawan yang ada di terhadap transportasi online. Sebagai saranan penunjang aksesibilitas wisatawan di Kota Malang. dalam penelitian ini peneliti menggunakan metode campuran dengan mengkombinasikan pendekatan kualitatif dan pendekata kuantitatif demi mendapatkan hasil yang saling menguatkan. Pada penelitian ini yang menjadi fokus adalah alasan utama wisatawan menggunakan transportasi online persepsi wisatawan mengenai faktor-faktor penghambat dan pendukung transportasi online menjadi salah satu aksesibilitas wisatawan di Kota Malang. Hasilnya, dari 100 responden 49 alasan utama menggunakan transportasi online karena kemudahan menggunakan transportasi online disegala kondisi. Faktor penghambat yang paling banyak disebutkan adalah adanya kesenjangan dengan transportasi konvensional. Sedangkan untuk faktor pendukung yang paling banyak di sebutkan oleh responden adalah penggunaanya yang mudah di segala kondisi. Kаtа Kunci: Transportasi online dan Aksesibilitas Wisatawan
Marketing Innovation through the Identification of Business Model Canvas in Order to Enhance the Competitiveness of Micro, Small, and Medium Enterprises in Bondowoso Regency Supriono Supriono; . Al-Musadieq; Topowijono Topowijono
e-2477-1929
Publisher : Institute of Research and Community Service, University of Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (842.685 KB) | DOI: 10.21776/ub.ijleg.2016.002.02.3

Abstract

This study focused on the identification of marketing innovation model using the Business Model which was introduced by Alexander Osterwalder. The preparation of the marketing innovation model was based on the data and information obtained from interviews and secondary data (literature reviews) in the form of books, magazines, newspapers, the internet, and journals. The study was divided into 2 (two) stages: (1) identifying Marketing Characteristics of SMEs in Bondowoso; and (2) establishing a model of Marketing Innovation through Business Model Canvas. In this study, it was found that being passive in marketing and having limited access were the main problems faced by SMEs. Based on the data obtained, the marketing model offered was by classifying some of the elements involved in the marketing of SMEs to the Business Model Canvas having nine important factors. The first factor is Value Proposition by taking the government, distribution partners, investors, and suppliers as the elements. The second is Key Activities in the form of production, promotion, and distribution. The third is Key Resources in the form of human resources. The fourth is Value Proposition in the form of effective, efficient, and competitive marketing. The fifth is Customer Relationship in the form of bonus, discount, and total quality management. The sixth is Channel in the form of delivery service and the bureau of tourism. The seventh is Customer Segment in the form of customers from all economic, social, and cultural classes. The eighth is Revenue Stream in the form of profits from revenue. The ninth is Cost Structure in the form of cost incurred for the implementation process. Keywords: Innovation, SMEs, Marketing, Competitiveness, Business Model Canvas.
SIGNIFICANT VALUES OF TOURISM LEARNING FOR LOCALS TO SUPPORT TOURISM DEVELOPMENT THROUGH COUNSELING AND MENTORSHIP Yusri Abdillah; Supriono Supriono; Sunarti Sunarti; Andriani Kusumawati
Erudio Journal of Educational Innovation Vol 7, No 2 (2020): Erudio Journal of Educational Innovation
Publisher : Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18551/erudio.7-2.1

Abstract

A tourism development in an area is basically unable to be  separated from the existence of supporting local residents, since the existence of tourism objects is not only to increase a regional income but also to encourage public awareness of tourism activities. The study was conducted by direct observation of counselling and assistance activities on Tourism Awareness by academics in society, followed by in-depth interviews with speakers and participants of counselling and mentoring activities, as well as tourism stakeholders (tourists, Heads of regional tourism offices, and village officials) after the activity was carried out in Gunungronggo Tourism Village, Tajinan District, Malang Regency, East Java, Indonesia.  The results showed that learning related to tourism is very important to them. The local people were active (enthusiastic) during the activity because all this time they did not know the tourism importance. During this time they assume tourism will only bring harm because many foreigners (tourists) enter the area. However, numerous positive things can be accomplished with the arrival of foreigners. Finally, the impact of counselling and mentoring activities encourage the locals to fully support tourism activities and they find business opportunities to bring in revenue in the tourism se
Analisis Deskripsi Potensi Pariwisata Kota Batam Dalam Rangka Menjaring Wisatawan Mancanegara Supriono Supriono
Jurnal Pariwisata Terapan Vol 1, No 2 (2017)
Publisher : Sekolah Vokasi, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (394.328 KB) | DOI: 10.22146/jpt.30150

Abstract

Currently, Indonesia is increasing the role of Tourism as a contributing State Foreign Exchange. Batam is the 3rd contributors Foreign Tourists in Indonesia after Bali and Jakarta. This study aims to analyze and describe the potential of Batam City Tourism in order to capture Foreign Tourist so that it can contribute as much as 3.47% of the total foreign exchange of Indonesia. Its function is to be able to apply other regions in Indonesia. The focus of the analysis is Attraction Destination, Destination Facility, Accessibility, Imagery, and Price. By using descriptive qualitative analysis and interview for data retrieval. The result of the research indicates that the Destination is less attractive for foreign tourists in Batam because they interested in Destination that offer complete facilities and easiness of the accessibility. In addition, the Batam’s image are safe, comfortable, and the prices are relatively cheaper because Rupiah value compare than other currencies.
PELATIHAN TATA KELOLA BISNIS DAN PEMASARAN BAGI LEMBAGA DESA WISATA DALAM MENGEMBANGKAN DESTINASI WISATA Supriono, Supriono; Hendra, Joni; Kurniawan, Andy; Sentanu, I Gede Eko Sri; Hermawant, Romy; Yulianto, Edy; Husaini, Ahmad
Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) Vol. 4 No. 2 (2022): Jurnal Leverage, Engagement, Empowerment of Community (LeECOM)
Publisher : Universitas Ciputra Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/leecom.v4i2.3553

Abstract

Pariwisata sering menemui kendala dalam proses penyelenggaraan bisnisnya. Penyebabnya adalah kegiatan pariwisata sering tidak melibatkan masyarakat lokal dalam pengelolaan. Walaupun ada yang melibatkan masyarakat lokal, terkadang masyarakat tersebut tidak mampu menjalankan kegiatan bisnis pariwisata karena kurang pemahaman tentang bisnis pariwisata. Kegiatan pengabdian masyarakat ini berupaya untuk memberikan pelatihan kepada masyarakat yang terlibat dalam pengelolaan pariwisata terkait dengan proses pemasaran (promosi) pariwisata. Kegiatan dilaksanakan bulan Juni–Oktober 2022 dengan metode pelaksanaan secara pendampingan secara langsung (lur- ing) maupun jarak jauh (daring). Jumlah peserta sekitar 40 orang dengan tingkat pendidikan yang heterogen. Oleh karenanya penyampaian materi menggunakan bahasa yang mudah dipahami oleh semua tingkat pendidikan. Evaluasi tidak menggunakan pre-test & post-tes berupa kuesioner, tetapi menggunakan cara lisan dalam penyampaian oleh peserta di akhir pelatihan. Hasil dari pelatihan, mayoritas peserta mengerti dan memahami materi pelatihan dan mampu menerapkan materi tersebut di kemudian hari.
The tourism supply chain management: Case Study on Mount Kelud, Kediri regency Hermawan, Romy; Pangestuti, Edriana; Artono, Gigih; Supriono, Supriono
International Journal of Green Tourism Research and Applications Vol. 5 No. 2 (2023): December 2023
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/ijogtra.v5i2.108-113

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Tourism is a lucrative sector for a country looking to boost its economy. The tourism industry can generate state income in the form of foreign exchange, therefore this tourism industry must be considered if a country wants its economy to rise. One way that can be done to increase the competitiveness of the tourism industry is to carry out comprehensive supply chain management. In this study the type of descriptive research selected and its approach with a qualitative research approach. So that the research location and research site is the Mount Kelud Tourism Area, Kediri Regency. Through the results of interviews, observations, and surveys related to the focus of research to related parties, there were 5 informants as primary data sources which were determined by researchers with certain considerations, namely the Tourism and Culture Office of Kediri Regency, tourism managers, visitors, motorcycle taxi associations, and traders associations. The results show that Mount Kelud tourism has very good potential to be developed. The lack of coordination between the two parties, namely between the government and the manager to improve existing facilities, becomes a problem such as adding photo spots which are considered insufficient and also expanding the parking area which is a problem because it is considered not spacious enough to accommodate many vehicles when the holidays arrive. The products sold are also less varied, namely only pineapple products and their derivatives such as pineapple chips, pineapple juice, pineapple candy, and others. So that visitors are not satisfied with the products sold because the products are less varied.
The THE INFLUENCE OF ONLINE CUSTOMER REVIEWS AND ONLINE CUSTOMER RATINGS ON PURCHASE DECISION OF WARDAH PRODUCTS THROUGH THE SHOPEE MARKETPLACE Erlyasari, Nova; Isnafahrani , Luthfia; Supriono, Supriono
Jurnal Ecoment Global Vol. 9 No. 2 (2024): Edisi Agustus 2024
Publisher : Universitas Indo Global Mandiri Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36982/jeg.v9i2.4472

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This research aims todetermine the influence of Online Customer Reviews and Online Customer Ratings on Purchase Decisions among consumers of Wardah products through the marketplace. The type of research used in this research is quantitative with an explanatory research approach. This research uses a non-probability sampling approach with purposive sampling technique. The population in this research is consumers of Wardah products who have used and purchased Wardah products through the Shopee marketplace in the past 6 months with 100 respondents. The data used in this research is primary and secondary data. The results of this research show that Online Customer Reviews and Online Customer Ratings have a significant effect on Purchase Decisions. Partially, these 2 independent variables have a significant effect on Purchase Decision.
Effects of Adaptive, Organizational Learning and Absorbability and Their Impact on Marketing Capabilities and Business Performance: Unlocking the Potential of Indonesian Non-high-tech SMEs Kholid Mawardi, Mukhammad; supriono, supriono
Profit: Jurnal Adminsitrasi Bisnis Vol. 19 No. 1 (2025): Profit: Jurnal Administrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.profit.2025.019.01.5

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This study aims to exploit the factors that influence business performance in the context of non-high-tech SMEs. This study investigates the mechanism by which the capabilities of SMEs are applied to improve business performance. The study focuses on the mediating role of marketing ability in the relationship between adaptive capability, organizational learning capability, and absorptive capacity in marketing and business performance. Research models were developed to link key constructs of business capabilities with business performance. Structural equation modelling was applied to test the model using data collected from 160 respondents in Malang City, Indonesia. The results show that organizational learning capability can affect marketing capability and that marketing capabilities affect the business performance of non-high-tech SMEs. Marketing capability can mediate the relationship between organizational learning capability and business performance. The study limits the possibility of generalizing the findings, focusing on Malang City and non-high-tech SMEs. Therefore, the scope of research needs to be increased by expanding the research context and adding high-tech SMEs as an additional variety of research discussions. This study makes an important contribution to the SME literature body by identifying the mediating effect of marketing capabilities on the relationship between business capabilities and business performance.
Analysis of Implementation of the Concept of Quality Tourism Development Tourism in the Framework of Supporting Marketing Tourism Village Pangestuti, Edriana; Supriono, Supriono; Bafadal, Aniesa; Fithriyah, Nabiila Rahayu
MIX: JURNAL ILMIAH MANAJEMEN Vol 15, No 1 (2025): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/10.22441/jurnal_mix.2025.v15i1.002

Abstract

Objectives: This study aims to analyze the implementation of the quality tourism concept in the development of Sidomulyo Tourism Village, East Java. Despite its potential as an alternative tourist destination, the application of quality tourism principles has not been fully optimized.Methodology: This research employs a descriptive qualitative method. Primary data were obtained through interviews and observations, while secondary data were collected from documents. The data analysis was conducted through four stages: data condensation, data presentation, and conclusion drawing.Findings: The study indicates that the development of Sidomulyo Tourism Village has been progressing well, particularly before the COVID-19 pandemic and the eruption of Mount Semeru. However, improvements are still needed, especially in infrastructure conditions. The implementation of quality tourism standards has begun but requires enhancement in safety and security, cleanliness, and accessibility.Conclusion: The application of the quality tourism concept in Sidomulyo Tourism Village is heading in a positive direction but remains suboptimal. Further improvements, particularly in infrastructure and service quality, are necessary to ensure sustainable tourism development.
Business Development Strategy on Heritage Culinary Tourism Wardana, Fitri Candra; Parmawati, Rita; Abidin, Zainul; Supriono, Supriono
SEIKO : Journal of Management & Business Vol 6, No 1 (2023): January - Juny
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i1.4138

Abstract

Culinary has been designated by the Indonesian Tourism Ministry as a Culinary Tourism destination. The determination of culinary as a tourism destination is because of its durability (ability to maintain its business). Culinary Tourism is not affected by any circumstances, including Covid-19 pandemic. Research was conducted in order to identify and develop a strategic model carried out by culinary business owners in process of running their business to survive at least for 30 years. The research began by conducting an inventory of heritage culinary businesses in Malang City according to specified criteria, followed by conducting in-depth interviews with these business owners. The number of respondents were 168 people consisting of: culinary business owners in Malang city who have survived decades and even over generations and the Malang City Government. Analysis of durability of culinary business was based on Corporate Sustainable Longevity (CSL). The analysis results confirm that the CSL of culinary business in Malang City are categorized as low. The research suggestion for culinary business owners is design and implementation of post-crisis recovery and response strategies. Furthermore, other suggestions related to build resilience to deal with the future after crisis and make changes to the business landscape to achieve business sustainability.